Ecovacs model no longer supported in HA 2024.12+ #132335

sleveille4 · 2024-12-05T06:56:35Z

The problem

Since update, deebot t9+ IS nonlonger working and log reports device no longer supported

What version of Home Assistant Core has the issue?

2024.12.0

What was the last working version of Home Assistant Core?

2024.11.3

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Ecovacs

Link to integration documentation on our website

No response

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

Logger: homeassistant.components.ecovacs.controller
Source: components/ecovacs/controller.py:100
integration: Ecovacs (documentation, issues)
First occurred: December 4, 2024 at 21:40:59 (2 occurrences)
Last logged: 07:50:16

Device "DEEBOT T9+" not supported. Please add support for it to https://github.com/DeebotUniverse/client.py: ...
Device "DEEBOT T9+" not supported. Please add support for it to https://github.com/DeebotUniverse/client.py: ...

Additional information

No response

home-assistant · 2024-12-05T07:19:27Z

Hey there @mib1185, @edenhaus, @Augar, mind taking a look at this issue as it has been labeled with an integration (ecovacs) you are listed as a code owner for? Thanks!

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lu-x · 2024-12-05T08:04:57Z

Same for DEEBOT N8+ for me

zecko8 · 2024-12-05T08:12:43Z

Same for ECOVACS T30S and ECOVACS T30S COMBO in my case

mib1185 · 2024-12-05T08:25:40Z

See the Backward-incompatible changes in the release notes

sleveille4 · 2024-12-05T08:52:17Z

sorry but those models are not old,
it's not acceptable that they would stop working when they did previously.
also, the release note does not list no longer working nor working devices, how are we supposed to know?

edenhaus · 2024-12-05T09:07:07Z

Ecovacs is not providing any public API information. Please blame them to don't publish it.
As the fallback vacuum model created more issues especially with newer models, I as code owner decided to remove the fallback. Now you get a log entry saying your model is not supported and also the attention to improve the expercience with the model by added it to the library.

sleveille4 · 2024-12-05T09:13:26Z

while i appreciate that they don't provide API,

it was working, and has been without issue for a year.
it is no longer working.
this happen following your change.

when will my 600€ device will work again? how to get it working? how to activate back on my HA the fallback vaccum?

"Now you get a log entry saying your model is not supported and also the attention to improve the expercience with the model by added it to the library."

what does this even mean?

edenhaus · 2024-12-05T09:18:09Z

See DeebotUniverse/client.py#612

when will my 600€ device will work again?

You paid the 600€ to Ecovacs and not to any code owner of this integration. We are maintaining it in our free time for free.
Feel free to add your model by yourself or wait until someone else will add if for you. You can also write Ecovacs saying that for the 600€ they should support for your model in HA

miljw002 · 2024-12-05T10:16:49Z

It appears that the ECOVACS OZMO T8 is now also no longer working with the integration. It's also been happily working well for many years until this update.

enter2name · 2024-12-05T10:58:26Z

Can confirm Ecovacs DEEBOT X1 OMNI is also not longer working. Some entities were unreachable. I deleted the integration and re-integrated it, now it can't find any device at all.

Edit:
As it seems the device was never in the library. I try to get some time soon and help adding it to the clients.

Richard-EnglishUK · 2024-12-05T11:07:35Z

N8 & N20+ not functioning. :(

elpigeondindo · 2024-12-05T13:55:03Z

T30s Pro omni don't be reconize too 😭

Jimtb · 2024-12-05T15:26:06Z

DEEBOT OZMO T8+ also not supported anymore 😢

Hichiro6 · 2024-12-05T17:52:25Z

OT8 not supported anymore, any way to help finding a solution?

drBeam · 2024-12-05T19:09:42Z

Hi, i understand that you have no ability to test for unsupported vacuums, however would it be possible to at least give users the option to enable this fallback vacuum again? This breaks the addon for many users who had no issues at all using this fallback vacuum including me.

compoundbow83 · 2024-12-05T22:07:33Z

I have the Ecovacs Deebot T9+ and I don´t know how to fix this problem at the moment for my self. Can anyone tell me to fix it?

Richard-EnglishUK · 2024-12-05T23:00:52Z

I have the Ecovacs Deebot T9+ and I don´t know how to fix this problem at the moment for my self. Can anyone tell me to fix it?

A backup of your system is created by default when you update HA, so you can roll back the change quite easily and all will be as before. That's what I've done. If you update HA in the future the problem will recur until the issue is sorted. So best not to.
I'm sure the change was made for a good reason, but suspect the size of the consequence was not appreciated. My Deebot is only a couple of months old - a newish model - if mine's affected, I'm guessing most models are.
Hopefully the change can be cancelled for a while to give time for whatever steps are needed.

I'm going to write to Ecovacs and suggest they take a role in HA's integration. Being a robotics company I'd have hoped they could see the benefit of working with HA. Maybe others affected by this problem would also contact Ecovacs helpdesk??? In the meantime.... it's in HA's court how they want to support their users.

treardon17 · 2024-12-05T23:15:31Z

I can confirm the Deebot X1 Plus is no longer working.

manbeast76 · 2024-12-06T01:03:28Z

The N8 Pro and N8 Pro+ are also not working.

bazzyo07 · 2024-12-06T01:17:47Z

N10 is no longer working.

monik3r · 2024-12-06T06:38:05Z

While it is frustrating when things break, there is a pretty useful comment on how to add support for your vacuum model if features previously worked in the integration at DeebotUniverse/client.py#612 (comment)

compoundbow83 · 2024-12-06T09:24:57Z

It seems that pretty much all models are affected here. And I just don't understand the information about how to help solve the problem.

I know that I can of course restore a backup. But I don't think that not doing an HA update is a solution either, especially because you don't know when the Ecovacs problem will be solved.

Above all, I still don't understand how these PRs end up in HA, since this is a core integration.

I am well aware that Home Assistant is open source software, but I still find this approach of leaving almost all users out in the cold a bit strange.

mislav · 2024-12-06T10:54:04Z

Hi all, @edenhaus and the community have been hard at work to add support for Ecovacs models negatively affected by the change in HA 2024.12, and there is currently a pull request that should hopefully be a part of the next HA update: #132467

The update will add support for the following models:

Deebot N8, N8+, N8 PRo+, N8 PRo+ Black
Deebot T10
Deebot X1 Omni
Deebot N30 Omni
Deebot T9 AIVI
Deebot OZMO T9 AIVI
Deebot Ozmo T8G

Please be patient while the update rolls out, and remember to be kind to maintainers of this integration. Since Ecovacs does not provide any API information for their vacuum models, it's actually really complex to maintain the HA integration given the number and the diversity of Ecovacs' offerings.

eight10man · 2024-12-11T08:41:34Z

I'm very confused how my OZMO T8 AIVI stopped being supported.
In the original Deebot 4 Home Assistant integration this robot was one of the original supported ones. And also under "client.py/deebot_client/hardware/deebot" this robot should be supported through x5d34r.py.
Can the robot please be re-added?

mib1185 · 2024-12-11T09:03:57Z

@JeandreCoetzer @mclausha1 please follow #132335 (comment), if you your're not able to do this on your own, than please raise an issue to the https://github.com/DeebotUniverse/client.py repo and ask for help to add support for your bot - as you can see in the history of this issue there are a lot of contributers adding support for bots.

@eight10man please open an own issue report, when your bot should already be supported, but isn't, than we need to check this, thx 👍

rhys-e2 · 2024-12-11T09:32:33Z

@eight10man This is probably a similar case to my PR. In my case, I have a T8+ and although there was already support for that model, it wasn't being picked up because it's 'class' identifier was slightly different (the same models can have a different identifier based on slight variations, regions, etc). Your HA integration will be giving you a log output similar to this. As @mib1185 mentioned, have a look at opening a pull request for your specific class; in your case, this would probably be a case of linking the existing T8 AIVI file to a new file with your class name. Otherwise, posting your class name alongside your vacuum model in the issue you open would probably be most helpful to the devs.

edenhaus · 2024-12-11T12:35:42Z

Ecovacs currently has more than 235 different models. The library contained a forgotten API call to get the product map. With that map, I could add another 24 models in DeebotUniverse/client.py#666, as the model name matched with an already-added model.
The library currently supports a third of all models

ostseereiter1 · 2024-12-11T19:56:16Z

My DEEBOT T30S PRO is not working either.

jan-wern · 2024-12-11T20:00:34Z

Hello, now i am on 2024.12.2, so the deebot N8+ pro should work again, but it don't. I do not understand wich File i have to change. Thx for help

Thunderbird1982 · 2024-12-11T20:35:24Z

hello is it possible to integrate the ecovacs t10 turbo thanks for your help

katagia · 2024-12-12T04:48:32Z

For those whose robot doesn’t work again:
Maybe you should post the model id which is meant in the error log?
I would assume that in most cases the solution is to create a symlink with the model id in the name.

As there are do many models, the developers can’t guess it.

jan-wern · 2024-12-12T07:31:07Z

For those whose robot doesn’t work again: Maybe you should post the model id which is meant in the error log? I would assume that in most cases the solution is to create a symlink with the model id in the name.

As there are do many models, the developers can’t guess it.

DEEBOT N8 PRO CARE
class': 's1f8g7
UILogicId': 'DT_8SE_G

zecko8 · 2024-12-12T08:13:34Z

Hello, my DEEBOT T30S combo is not working.
Can sameone post a guide to create the symlink for test?
My deebot class is: 9gqyaq

elpigeondindo · 2024-12-12T10:37:30Z

I created a fork but does anyone have any explanations on the capabilities?

from deebot_client.capabilities import (
    Capabilities,
    CapabilityClean,
    CapabilityCleanAction,
    CapabilityCustomCommand,
    CapabilityEvent,
    CapabilityExecute,
    CapabilityLifeSpan,
    CapabilityMap,
    CapabilitySet,
    CapabilitySetEnable,
    CapabilitySettings,
    CapabilitySetTypes,
    CapabilityStats,
    DeviceType,
)

from deebot_client.events import (
    AdvancedModeEvent,
    AvailabilityEvent,
    BatteryEvent,
    CachedMapInfoEvent,
    CarpetAutoFanBoostEvent,
    CleanCountEvent,
    CleanLogEvent,
    CleanPreferenceEvent,
    ContinuousCleaningEvent,
    CustomCommandEvent,
    ErrorEvent,
    FanSpeedEvent,
    FanSpeedLevel,
    LifeSpan,
    LifeSpanEvent,
    MajorMapEvent,
    MapChangedEvent,
    MapTraceEvent,
    MultimapStateEvent,
    NetworkInfoEvent,
    PositionsEvent,
    ReportStatsEvent,
    RoomsEvent,
    StateEvent,
    StatsEvent,
    TotalStatsEvent,
    TrueDetectEvent,
    VolumeEvent,
    WaterAmount,
    WaterInfoEvent,
    WorkMode,
    WorkModeEvent,
)

I would like to understand them to know if I can add them to my vacuum cleaner, to avoid as many bugs as possible

zminde · 2024-12-12T15:42:44Z

I have the same problem. After upgrading Home Assistant to 2024.12, my Ecovacs T8 can no longer be used. After checking the author's GitHub, I was completely lost. It was almost impossible to manually fix it according to the prompts with my ability. So I ran another previous version of HomeAssistant virtual machine, only running Ecovacs integration, and then used Remote Home Assistant integration to add the vacuum cleaner entity to Home Assistant OS version 12. Although this method is very clumsy and even stupid, it may be the easiest way to continue using Ecovacs vacuum cleaners in the new version of Home Assistant with my ability.

ponG86 · 2024-12-13T13:41:15Z

Deebot N8 Black is also not working. The device class is "7zya6u". Should be functionally the same as N8, which is also already listed. I'll try to figure out how to symlink that on the weekend.

jan-wern · 2024-12-13T14:29:19Z

Can you please poste the steps Here how to syslink?

Deebot N8 Black is also not working. The device class is "7zya6u". Should be functionally the same as N8, which is also already listed. I'll try to figure out how to symlink that on the weekend.

bazzyo07 · 2024-12-13T14:33:56Z

Can the N10 be added to the integration please?

N10 is working now after the latest update. Thanks to everyone who made this possible!

edenhaus · 2024-12-13T15:53:43Z

With HA 2024.12.3, another 34 models were added. More information can be found at https://github.com/DeebotUniverse/client.py/releases/tag/9.4.0

jan-wern · 2024-12-13T16:09:31Z

So my N8+ pro ist Not still working. I am really disappointed and do not understand why abtwo year old device is listed out. I ready somethink about a symlink but No Guide how to do this.

With HA 2024.12.3, another 34 models were added. More information can be found at https://github.com/DeebotUniverse/client.py/releases/tag/9.4.0

marcolino7 · 2024-12-13T17:19:20Z

So my N8+ pro ist Not still working. I am really disappointed and do not understand why abtwo year old device is listed out. I ready somethink about a symlink but No Guide how to do this.

With HA 2024.12.3, another 34 models were added. More information can be found at https://github.com/DeebotUniverse/client.py/releases/tag/9.4.0

Hi Here ia a guide for other models to temporary make your bot working. You have to know your device class, and a device class of a compatible bot and adjust symlink command at your need. The 1st file in symlink command is one of the working bot, the other file would be yourdeviceclass.py.
Please perform a backup o a snapshot of your HA installation, you use these commands at your own risk.
This should get your bot back to life for use, meanwhile you can or create a PR to add your bot to future release or open an Issue Here so someone could take care of your request.

Marco

elpigeondindo · 2024-12-14T10:36:20Z

after doing the fork and moving into the Dev branch, update 2024.12.3 allowed me to recover my T30s Pro under home assistant 😁😁😁😁

TwoB33RS · 2024-12-15T10:12:25Z

Hi all, i'm using a deebot 901 , an os 13.2 and core 24.11.3 , and it breaks Yesterday without any changes. I will now test upgrade my HA an check if its working again on my system too.

Update: its not working, sure ... my bot is not listed , so my next step should be collecting the needed data and creating the .py file. But i`m really feeling lost to this fork process and all this github things, normally i just reading 😂 can someone assist

Device class "ls1ok3"
UILogicId': 'D_900',
'product_category': 'DEEBOT', 'model': 'DN5G',

msavazzi · 2024-12-15T15:38:07Z

Thank you for adding back the Ozmo T8.
By any chance you think is possible to add the DEEBOT OZMO Slim10 Series (02uwxm) ?

M

marcolino7 · 2024-12-15T17:34:26Z

Hi all, i'm using a deebot 901 , an os 13.2 and core 24.11.3 , and it breaks Yesterday without any changes. I will now test upgrade my HA an check if its working again on my system too.

Update: its not working, sure ... my bot is not listed , so my next step should be collecting the needed data and creating the .py file. But i`m really feeling lost to this fork process and all this github things, normally i just reading 😂 can someone assist

Device class "ls1ok3" UILogicId': 'D_900', 'product_category': 'DEEBOT', 'model': 'DN5G',

my suggestion is to take a failover.py from old version, starting renaming this and test. If your bot is not working, perhaps it use a fallback before 2024.12 upgrade.

Marco

TwoB33RS · 2024-12-15T18:40:11Z

Hi all, i'm using a deebot 901 , an os 13.2 and core 24.11.3 , and it breaks Yesterday without any changes. I will now test upgrade my HA an check if its working again on my system too.
Update: its not working, sure ... my bot is not listed , so my next step should be collecting the needed data and creating the .py file. But i`m really feeling lost to this fork process and all this github things, normally i just reading 😂 can someone assist
Device class "ls1ok3" UILogicId': 'D_900', 'product_category': 'DEEBOT', 'model': 'DN5G',

my suggestion is to take a failover.py from old version, starting renaming this and test. If your bot is not working, perhaps it use a fallback before 2024.12 upgrade.

Marco

Thanks Marco, you mean that i should test it local. I dont find this files/folder (not with file editor or smb share , even not in the backupfile)

marcolino7 · 2024-12-15T18:48:53Z

Hi all, i'm using a deebot 901 , an os 13.2 and core 24.11.3 , and it breaks Yesterday without any changes. I will now test upgrade my HA an check if its working again on my system too.
Update: its not working, sure ... my bot is not listed , so my next step should be collecting the needed data and creating the .py file. But i`m really feeling lost to this fork process and all this github things, normally i just reading 😂 can someone assist
Device class "ls1ok3" UILogicId': 'D_900', 'product_category': 'DEEBOT', 'model': 'DN5G',

my suggestion is to take a failover.py from old version, starting renaming this and test. If your bot is not working, perhaps it use a fallback before 2024.12 upgrade.
Marco

Thanks Marco, you mean that i should test it local. I dont find this files/folder (not with file editor or smb share , even not in the backupfile)

You can find file in github repository for the project Here selecting old version, then you can access to HA console and try this changing filename accordly. Otherwise if you are not sure, open a Issue on project repository here, and wait someone with your bot make a pull request.

Marco

afurei · 2024-12-16T07:02:02Z

我也遇到了这样的问题。我是今天从2024.10.2升级到了2024.12.3 的HA版本，升级后，所有的ECO功能全部失灵了

edenhaus · 2024-12-16T07:15:16Z

@afurei, we are an English-speaking community, so please rewrite your comment in English so the community can adequately help with your issue.
thx 👍

nblasgen · 2024-12-16T19:50:56Z

Ecovac Client 9.4.0 doesn't support 4bdkrs yet (T30S Combo). My ticket in the correct project -- DeebotUniverse/client.py#683

{
  "did": "b10f90fe-7c34-457a-b240-228da84XXXXX",
  "name": "E04A35520F1FPMAXXXXX",
  "class": "4bdkrs",
  "resource": "sJ7G",
  "company": "eco-ng",
  "bindTs": 1719599632965,
  "service": {
    "jmq": "jmq-ngiot-na.dc.ww.ecouser.net",
    "mqs": "api-ngiot.dc-na.ww.ecouser.net"
  },
  "deviceName": "DEEBOT T30S COMBO",
  "icon": "https://portal-ww.ecouser.net/api/pim/file/get/660d039b31620d56505fbb9b",
  "ota": true,
  "UILogicId": "t30combo_ww_h_t30h5",
  "materialNo": "110-2362-0202",
  "pid": "65d44b5a478cc87bfc551ab2",
  "product_category": "DEEBOT",
  "model": "T30_COMBO_INT_BLACK",
  "updateInfo": {
    "needUpdate": false,
    "changeLog": ""
  },
  "nick": null,
  "homeId": "629ac6ff8b5c674d9b6XXXXX",
  "homeSort": 1,
  "status": 1,
  "offmap": true,
  "btName": "ECOVACS-4bdkrs-0419",
  "btMac": "A8:96:09:XX:XX:XX",
  "otaUpgrade": {}
}

msavazzi · 2024-12-22T13:54:25Z

Thank you for adding back the Ozmo T8. By any chance you think is possible to add the DEEBOT OZMO Slim10 Series (02uwxm) ?

M

From here: https://deebot.readthedocs.io/home/models/
I've seen that the Ozmo Slim is supported but not in HA. Is there a way we can move it? is there any way I can help?

edenhaus · 2024-12-24T08:45:53Z

Thank you for adding back the Ozmo T8. By any chance you think is possible to add the DEEBOT OZMO Slim10 Series (02uwxm) ?

M

From here: https://deebot.readthedocs.io/home/models/
I've seen that the Ozmo Slim is supported but not in HA. Is there a way we can move it? is there any way I can help?

You are referring the javascript integration, which cannot be used in HA. So to bring support for your bot to HA, you need to check, which commands are missing and add them. Also you need to add the capabilities file of your bot

sleveille4 changed the title ~~Debout t9+ not supported~~ Debout t9+ no longer supported Dec 5, 2024

sleveille4 changed the title ~~Debout t9+ no longer supported~~ Ecovacs Deebot t9+ no longer supported Dec 5, 2024

epenet added the integration: ecovacs label Dec 5, 2024

home-assistant bot assigned mib1185 and edenhaus Dec 5, 2024

edenhaus changed the title ~~Ecovacs Deebot t9+ no longer supported~~ Ecovacs model no longer supported in HA 2024.12+ Dec 5, 2024

edenhaus mentioned this issue Dec 5, 2024

My model is not working with HA 2024.12 and newer DeebotUniverse/client.py#612

Open

edenhaus mentioned this issue Dec 24, 2024

Ecovacs not view any robot after reset #133745

Closed

Ecovacs model no longer supported in HA 2024.12+ #132335

Ecovacs model no longer supported in HA 2024.12+ #132335

Comments

sleveille4 commented Dec 5, 2024 • edited by edenhaus Loading

The problem

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home-assistant bot commented Dec 5, 2024

lu-x commented Dec 5, 2024

zecko8 commented Dec 5, 2024

mib1185 commented Dec 5, 2024

sleveille4 commented Dec 5, 2024

edenhaus commented Dec 5, 2024

sleveille4 commented Dec 5, 2024

edenhaus commented Dec 5, 2024

miljw002 commented Dec 5, 2024

enter2name commented Dec 5, 2024 • edited Loading

Richard-EnglishUK commented Dec 5, 2024

elpigeondindo commented Dec 5, 2024

Jimtb commented Dec 5, 2024

Hichiro6 commented Dec 5, 2024

drBeam commented Dec 5, 2024

compoundbow83 commented Dec 5, 2024

Richard-EnglishUK commented Dec 5, 2024

treardon17 commented Dec 5, 2024

manbeast76 commented Dec 6, 2024

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mislav commented Dec 6, 2024

eight10man commented Dec 11, 2024

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Thunderbird1982 commented Dec 11, 2024

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