Frequently Asked Questions

I have been banned! What now?

If you have been banned as a result of a Barricade report (which the message should clearly state), it means a community has put forward evidence against you. The admins of the server you just tried to join have reviewed this evidence and decided to ban you. This means you are likely to be banned on multiple servers, and not just this one you tried to join.

When appealing your ban, you should first reach out to the community that created the original report. If they accept your appeal, they can revoke the report and get all subsequent bans from the other servers removed.

That being said, you can still reach out to each individual community. While they cannot remove your ban from other servers, if enough communities unban you, the report can also be revoked that way.

Who reviews reports?

When a report is made, each community individually decides whether to ban the player or not. Players are never banned on your server without manual approval from your own admins. Do note that when a report is revoked, all subsequent bans will automatically be revoked - without requiring approval.

As an admin, can I transfer ownership to myself?

In normal circumstances, only the existing owner can transfer ownership. Should the existing owner not be available to do so, please reach out to Barricade staff over on Discord.

What permissions do integrations require?

If you're here, you've likely been referred by Barricade because an integration you've tried to configure has warned you about your API key not providing Barricade with the right permissions.

CRCON

Required permissions

• Can add players to blacklists (can_view_blacklists)
• Can unblacklist players and edit blacklist records (can_create_blacklists)
• Can create blacklists (can_add_blacklist_records)
• Can delete blacklist records (can_change_blacklist_records)
• Can view available blacklists (can_delete_blacklist_records)

Battlemetrics

Required permissions

• Ban Lists
  • Create new ban lists (ban-list:create)
  • View ban lists (ban-list:read)
• Bans
  • Add new bans (ban:create)
  • Edit existing bans (ban:edit)
  • Permanently delete bans (ban:delete)
  • View, search, and list bans (ban:read)
• RCON
  • View RCON information (rcon:read)

Optional permissions

• Triggers
  • Create new triggers (trigger:create)
  • View existing triggers (trigger:read)

Note

Optional permissions are permissions that are currently unused but might become necessary in the future. It is up to you whether you want to add them now or down the line.