Won't Update

[sosensible]

Issue Type: Bug

I tried to run the update four times this morning, and unless we have a five updates it seems something is amiss.

VS Code version: Code 1.24.1 (24f6262, 2018-06-13T17:51:32.889Z)
OS version: Windows_NT x64 6.1.7601

System Info

Item	Value
CPUs	Intel(R) Core(TM) i7-4600M CPU @ 2.90GHz (4 x 2893)
GPU Status	2d_canvas: enabled flash_3d: enabled flash_stage3d: enabled flash_stage3d_baseline: enabled gpu_compositing: enabled multiple_raster_threads: enabled_on native_gpu_memory_buffers: disabled_software rasterization: unavailable_software video_decode: enabled video_encode: enabled vpx_decode: unavailable_software webgl: enabled webgl2: enabled
Memory (System)	15.91GB (4.78GB free)
Process Argv	C:\Program Files\Microsoft VS Code\Code.exe
Screen Reader	no
VM	0%

Extensions (33)

Extension	Author (truncated)	Version
Bookmarks	ale	0.19.1
jenkins-status	ale	0.6.1
project-manager	ale	8.0.0
vscode-json	and	1.3.2
vscode-twig-pack	baj	1.0.0
gitignore	cod	0.5.0
git-extension-pack	don	0.1.3
githistory	don	0.4.1
gitlens	eam	8.4.1
restore-editors	eam	0.2.1
vscode-great-icons	emm	2.1.36
vscode-postman	eri	0.5.2
vscode-git-tags	how	1.3.1
rest-client	hum	0.19.0
jenkins-declarative-support	jmM	0.1.0
vscode-cflint	Kam	0.2.4
vscode-cfml	Kam	0.4.0
vscode-jira	Kni	0.6.0
dotenv	mik	1.0.1
mssql	ms-	1.4.0
python	ms-	2018.6.0
vsliveshare	ms-	0.3.379
vscode-coldbox	ort	0.1.0
vscode-testbox	ort	0.2.0
vscode-code-outline	pat	0.2.1
vscode-docker	Pet	0.0.27
git-merger	sha	0.4.1
slack	soz	0.0.14
cfml-comment-tags	trs	0.2.2
shell-launcher	Tyr	0.2.0
terminal-tabs	Tyr	0.2.0
vscode-todo-highlight	way	0.5.12
vscode-open-in-github	ziy	1.3.3

[wunc]

Similar issue. When I click on Code > Check for updates, I get no feedback. If I look again, that menu item turns into 'Downloading Update...' and then never changes. I can see in Activity Monitor that Code downloads ~71.3 Mb of data, but I never get a prompt to install the update.

VS Code v1.24.1 on macOS 10.13.5.

[adrianthedev]

I have the same issue. OSX 10.13.5, VSCode 1.23.1

[wunc]

I figured out and fixed my issue. In ~/Library/Application Support/Code/logs/[datetime]/main.log, I had the following error:

UpdateService error:  Could not locate update bundle for com.microsoft2.VSCode within ...

Notice the microsoft2. This was because I had previously done the hack of changing the bundle identifier to deal with issue #35361 . Even though I reverted the hack (changing com.microsoft2 back to com.microsoft in Info.plist), macOS for some reason still thought it was the former (you can check this by doing lsappinfo info -only bundleid Code while Code is running). I tried to figure out where that was cached so as to clear it, but couldn't. In the end, I just trashed the app, manually re-downloaded, and that fixed it.

I can't verify that it will actually update (because I'm now already on the latest version), but the error that was preventing updating is at least not showing up, and macOS is now reporting the correct bundle id.

[adrianthedev]

Mine was a different problem. I think I started code with sudo once and meesed up my permissions. The fix was sudo rm -Rf ~/Library/Caches/com.microsoft.VSCode.ShipIt from this post.

Your post @wunc helped me find out what the issue was. Thanks!

[joaomoreno]

OK, I'll focus on @sosensible's issue then.

@sosensible, you tried to run update and what happened? Did you get an error? Did the update complete? What is your latest version?

[sosensible]

I was running the current version, it said it updated and asked to restart. It restarted and then said there was another update... over and over.

[joaomoreno]

So... this is just the same as this old issue from you: #45413

Do you have any antivirus installed? Is your system managed by a system administrator? Can you reproduce on another machine?

[sosensible]

It is a work machine and yes there is antivirus installed. I have upgraded this product for about a year with the antivirus installed. We cannot turn it off per company standards. Other machines, that is a window 7 machine... works on windows 10 machine.

How can I verify exactly which version is actually installed?

[joaomoreno]

Since background updates are problematic for you, I suggest to disable them:

"update.enableWindowsBackgroundUpdates": false,

Does that fix it?

[sosensible]

That does appear to work. From: João Moreno <notifications@github.com> Sent: Thursday, July 12, 2018 4:18 AM To: Microsoft/vscode <vscode@noreply.github.com> Cc: John Farrar <johnfarrar@sosapps.com>; Mention <mention@noreply.github.com> Subject: Re: [Microsoft/vscode] Won't Update (#53873) Since background updates are problematic for you, I suggest to disable them: "update.enableWindowsBackgroundUpdates": false, Does that fix it? — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#53873 (comment)> , or mute the thread <https://github.com/notifications/unsubscribe-auth/AADmGdxwDEp7IAtLYcKWkxHpbmWLCLRDks5uFwZAgaJpZM4VHrj8> . <https://github.com/notifications/beacon/AADmGVQRHI7v-wKDvyyrl9NsxolKrdL_ks5uFwZAgaJpZM4VHrj8.gif>

[joaomoreno]

OK Let's leave it at that for now.