add help page to docs and update README

README.md

@@ -71,15 +71,26 @@ pip install nbconvert[test]
 py.test --pyargs nbconvert
 ```
 
-## Resources
+## Documentation
 
 - [Documentation for Jupyter nbconvert](https://nbconvert.readthedocs.io/en/latest/)
   [[PDF](https://media.readthedocs.org/pdf/nbconvert/latest/nbconvert.pdf)]
 - [nbconvert examples on GitHub](https://github.com/jupyter/nbconvert-examples)
-- [Issues](https://github.com/jupyter/nbconvert/issues)
-- [Technical support - Jupyter Google Group](https://groups.google.com/forum/#!forum/jupyter)
-- [Project Jupyter website](https://jupyter.org)
 - [Documentation for Project Jupyter](https://jupyter.readthedocs.io/en/latest/index.html)
   [[PDF](https://media.readthedocs.org/pdf/jupyter/latest/jupyter.pdf)]
 
+## Technical Support
+
+- [Issues and Bug Reports](https://github.com/jupyter/nbconvert/issues): A place to report
+  bugs or regressions found for nbconvert
+- [Community Technical Support and Discussion - Discourse](https://discourse.jupyter.org/): A place for
+  installation, configuration, and troubleshooting assistannce by the Jupyter community.
+  As a non-profit project and maintainers who are primarily volunteers, we encourage you
+  to ask questions and share your knowledge on Discourse.
+
+## Jupyter Resources
+
+- [Jupyter mailing list](https://groups.google.com/forum/#!forum/jupyter)
+- [Project Jupyter website](https://jupyter.org)
+
 [Jinja]: http://jinja.pocoo.org/

docs/source/index.rst

@@ -65,13 +65,10 @@ batch of notebook files to another format.
    changelog
 
 .. toctree::
-   :maxdepth: 1
+   :maxdepth: 2
    :caption: Questions? Suggestions?
 
-   Jupyter mailing list <https://groups.google.com/forum/#!forum/jupyter>
-   Jupyter website <https://jupyter.org>
-   Stack Overflow - Jupyter <https://stackoverflow.com/questions/tagged/jupyter>
-   Stack Overflow - Jupyter-notebook <https://stackoverflow.com/questions/tagged/jupyter-notebook>
+   need_help
 
 Indices and tables
 ==================

docs/source/need_help.rst

@@ -0,0 +1,26 @@
+Need help?
+==========
+
+Technical Support
+-----------------
+
+- `GitHub Issues and Bug Reports <https://github.com/jupyter/nbconvert/issues>`_: A 
+  place to report bugs or regressions found for nbconvert
+- `Community Technical Support and Discussion - Jupyter Discourse <https://discourse.jupyter.org/>`_: 
+  A place for installation, configuration, and troubleshooting assistance by the Jupyter community.
+  As a non-profit project with maintainers who are primarily volunteers, we rely on the community
+  for technical support. Please use Discourse to ask questions and share your knowledge.
+
+Documentation
+-------------
+
+- `Documentation for Jupyter nbconvert <https://nbconvert.readthedocs.io/en/latest/>`_
+  `PDF <https://media.readthedocs.org/pdf/nbconvert/latest/nbconvert.pdf>`_
+- `nbconvert examples repo on GitHub <https://github.com/jupyter/nbconvert-examples>`_
+- `Documentation for Project Jupyter <https://jupyter.readthedocs.io/en/latest/index.html>`_
+
+Jupyter Resources
+-----------------
+
+- `Jupyter mailing list <https://groups.google.com/forum/#!forum/jupyter>`_
+- `Project Jupyter website <https://jupyter.org>`_