Error resetting password of local user

[mhktc]

PHP version: PHP 8.1.2-1ubuntu2.11
FreeScout version: 1.8.79

Hello,

when i try to reset the password of a local freescout user i always get the error: " Error occurred. Please check your internet connection and try again."

in the laravel logs i get the following error:
Connection could not be established with host 127.0.0.1 [Connection refused #111] {"userId":XXX,"email":"XXX","exception":"[object] (Swift_TransportException(code: 0): Connection could not be established with host 127.0.0.1 [Connection refused #111] at /var/www/html/overrides/swiftmailer/swiftmailer/lib/classes/Swift/Transport/StreamBuffer.php:271)
[stacktrace]
#0 /var/www/html/overrides/swiftmailer/swiftmailer/lib/classes/Swift/Transport/StreamBuffer.php(58): Swift_Transport_StreamBuffer->establishSocketConnection()
#1 /var/www/html/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/AbstractSmtpTransport.php(143): Swift_Transport_StreamBuffer->initialize()
#2 /var/www/html/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Mailer.php(65): Swift_Transport_AbstractSmtpTransport->start()
#3 /var/www/html/vendor/laravel/framework/src/Illuminate/Mail/Mailer.php(451): Swift_Mailer->send()
#4 /var/www/html/vendor/laravel/framework/src/Illuminate/Mail/Mailer.php(235): Illuminate\Mail\Mailer->sendSwiftMessage()
#5 /var/www/html/vendor/laravel/framework/src/Illuminate/Notifications/Channels/MailChannel.php(64): Illuminate\Mail\Mailer->send()
#6 /var/www/html/vendor/laravel/framework/src/Illuminate/Notifications/NotificationSender.php(113): Illuminate\Notifications\Channels\MailChannel->send()
#7 /var/www/html/vendor/laravel/framework/src/Illuminate/Notifications/NotificationSender.php(89): Illuminate\Notifications\NotificationSender->sendToNotifiable()
#8 /var/www/html/vendor/laravel/framework/src/Illuminate/Notifications/NotificationSender.php(64): Illuminate\Notifications\NotificationSender->sendNow()
#9 /var/www/html/vendor/laravel/framework/src/Illuminate/Notifications/ChannelManager.php(35): Illuminate\Notifications\NotificationSender->send()
#10 /var/www/html/vendor/laravel/framework/src/Illuminate/Notifications/RoutesNotifications.php(18): Illuminate\Notifications\ChannelManager->send()
#11 /var/www/html/app/User.php(773): App\User->notify()
#12 /var/www/html/vendor/laravel/framework/src/Illuminate/Auth/Passwords/PasswordBroker.php(70): App\User->sendPasswordResetNotification()
#13 /var/www/html/app/Http/Controllers/UsersController.php(417): Illuminate\Auth\Passwords\PasswordBroker->sendResetLink()
#14 [internal function]: App\Http\Controllers\UsersController->ajax()
#15 /var/www/html/overrides/laravel/framework/src/Illuminate/Routing/Controller.php(54): call_user_func_array()
#16 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(45): Illuminate\Routing\Controller->callAction()
#17 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Route.php(212): Illuminate\Routing\ControllerDispatcher->dispatch()
#18 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Route.php(169): Illuminate\Routing\Route->runController()
#19 /var/www/html/overrides/laravel/framework/src/Illuminate/Routing/Router.php(658): Illuminate\Routing\Route->run()
#20 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(30): Illuminate\Routing\Router->Illuminate\Routing\{closure}()
#21 /var/www/html/Modules/Ldap/Overrides/Adldap/Laravel/Middleware/WindowsAuthenticate.php(64): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()
#22 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Adldap\Laravel\Middleware\WindowsAuthenticate->handle()
#23 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#24 /var/www/html/app/Http/Middleware/CustomHandle.php(22): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()
#25 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\CustomHandle->handle()
#26 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#27 /var/www/html/app/Http/Middleware/LogoutIfDeleted.php(28): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()
#28 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\LogoutIfDeleted->handle()
#29 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#30 /var/www/html/app/Http/Middleware/Localize.php(27): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()
#31 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\Localize->handle()
#32 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#33 /var/www/html/app/Http/Middleware/HttpsRedirect.php(49): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()
#34 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\HttpsRedirect->handle()
#35 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#36 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(41): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()
#37 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Routing\Middleware\SubstituteBindings->handle()
#38 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#39 /var/www/html/overrides/laravel/framework/src/Illuminate/Auth/Middleware/Authenticate.php(45): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()
#40 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Auth\Middleware\Authenticate->handle()
#41 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#42 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(67): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()
#43 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Foundation\Http\Middleware\VerifyCsrfToken->handle()
#44 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#45 /var/www/html/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(49): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()
#46 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\View\Middleware\ShareErrorsFromSession->handle()
#47 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#48 /var/www/html/app/Http/Middleware/TokenAuth.php(31): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()
#49 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\TokenAuth->handle()
#50 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#51 /var/www/html/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()
#52 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Session\Middleware\StartSession->handle()
#53 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#54 /var/www/html/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(37): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()
#55 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Cookie\Middleware\AddQueuedCookiesToResponse->handle()
#56 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#57 /var/www/html/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(59): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()
#58 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Cookie\Middleware\EncryptCookies->handle()
#59 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#60 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(102): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()
#61 /var/www/html/overrides/laravel/framework/src/Illuminate/Routing/Router.php(660): Illuminate\Pipeline\Pipeline->then()
#62 /var/www/html/overrides/laravel/framework/src/Illuminate/Routing/Router.php(635): Illuminate\Routing\Router->runRouteWithinStack()
#63 /var/www/html/overrides/laravel/framework/src/Illuminate/Routing/Router.php(601): Illuminate\Routing\Router->runRoute()
#64 /var/www/html/overrides/laravel/framework/src/Illuminate/Routing/Router.php(590): Illuminate\Routing\Router->dispatchToRoute()
#65 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(176): Illuminate\Routing\Router->dispatch()
#66 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(30): Illuminate\Foundation\Http\Kernel->Illuminate\Foundation\Http\{closure}()
#67 /var/www/html/app/Http/Middleware/TerminateHandler.php(12): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()
#68 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\TerminateHandler->handle()
#69 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#70 /var/www/html/app/Http/Middleware/ResponseHeaders.php(11): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()
#71 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\ResponseHeaders->handle()
#72 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#73 /var/www/html/vendor/fideloper/proxy/src/TrustProxies.php(56): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()
#74 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Fideloper\Proxy\TrustProxies->handle()
#75 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#76 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(30): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()
#77 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Foundation\Http\Middleware\TransformsRequest->handle()
#78 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#79 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(30): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()
#80 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Foundation\Http\Middleware\TransformsRequest->handle()
#81 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#82 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ValidatePostSize.php(27): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()
#83 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Foundation\Http\Middleware\ValidatePostSize->handle()
#84 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#85 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/CheckForMaintenanceMode.php(46): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()
#86 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Foundation\Http\Middleware\CheckForMaintenanceMode->handle()
#87 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#88 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(102): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()
#89 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(151): Illuminate\Pipeline\Pipeline->then()
#90 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(116): Illuminate\Foundation\Http\Kernel->sendRequestThroughRouter()
#91 /var/www/html/public/index.php(83): Illuminate\Foundation\Http\Kernel->handle()
#92 {main}
"}

[freescout-helpdesk]

Check mail settings in Manage > Settings

[mhktc]

thank you. i corrected the error.