Skip to content
This repository has been archived by the owner on Dec 11, 2019. It is now read-only.

Unable to switch tabs sometimes #9385

Closed
cndouglas opened this issue Jun 10, 2017 · 51 comments · Fixed by #10640
Closed

Unable to switch tabs sometimes #9385

cndouglas opened this issue Jun 10, 2017 · 51 comments · Fixed by #10640

Comments

@cndouglas
Copy link

  • Did you search for similar issues before submitting this one?
    Yes. There might be a duplicate floating around somewhere, but I can't find it.

  • Describe the issue you encountered:
    I often open new tabs by command-clicking links. Sometimes, I try to switch to one of the new tabs by clicking on them, but the tab doesn't switch. It stays in the current tab. A workaround is to open a new tab and close it (probably resets the tab state). I've been seeing this problem intermittently since 0.15.x.

  • Platform (Win7, 8, 10? macOS? Linux distro?):
    macOS 10.12.x

  • Brave Version (revision SHA):
    0.16.9

  • Steps to reproduce:

    1. Have multiple tabs open.
    2. Try to switch to another tab by clicking on it.
  • Actual result:
    The tab doesn't switch.

  • Expected result:
    The tab should switch when clicked on.

  • Will the steps above reproduce in a fresh profile? If not what other info can be added?
    Not sure.

  • Is this an issue in the currently released version?
    Yes, 0.16.9.

  • Can this issue be consistently reproduced?
    No. It only happens sometimes.

  • Extra QA steps:
    1.
    2.
    3.

  • Screenshot if needed:
    None.

  • Any related issues:
    None.

@Jacalz
Copy link
Contributor

Jacalz commented Jun 10, 2017

I ran in to this once on windows 10 also, a couple of days ago 😅

@cndouglas
Copy link
Author

Same error in the browser-level console as #9083. Might be related.
Unchecked runtime.lastError while running guestViewInternal.destroyGuest: Unknown error. index.html:1

@KarthikChandy
Copy link

I have faced the same problem several times. I use the following configuration.

Brave: 0.16.9
rev: fba98fc
Muon: 4.0.3
libchromiumcontent: 59.0.3071.86
V8: 5.9.211.31
Node.js: 7.9.0
Update Channel: dev
os.platform: darwin
os.release: 16.6.0
os.arch: x64

@KVINTH
Copy link

KVINTH commented Jun 24, 2017

Facing this same issue every once in a while on the following version:

Brave: 0.16.9
rev: fba98fc
Muon: 4.0.3
libchromiumcontent: 59.0.3071.86
V8: 5.9.211.31
Node.js: 7.9.0
Update Channel: dev
os.platform: win32
os.release: 10.0.14393
os.arch: x64

not sure what other info could be useful, I notice that when you click the tab it shows the preview of the tab you're trying to switch to, but once you move your cursor off the tab, it switches back, possibly something to do with how it renders the preview?

@cndouglas
Copy link
Author

So far, I have not encountered this problem in 0.17.x.

@bsclifton
Copy link
Member

bsclifton commented Jun 25, 2017

I've definitely had this happen to me before. I believe I've had it happen with some version of 0.17.x (although, I believe the bug may have been recently fixed with #9687)

For steps to reproduce, I always had the problem happen after I closed a tab

@srirambv
Copy link
Collaborator

+1 from community https://community.brave.com/t/issue-where-you-cant-click-on-the-next-tab-to-proceed/4335/4

+1 from me as well. I have faced this twice on some 0.17.x release but still not sure what the STR is to reliably reproduce.

@luixxiul
Copy link
Contributor

luixxiul commented Jul 1, 2017

https://community.brave.com/t/0-17-13-buggy-cant-switch-tabs/4421/2?u=suguru

Updated to 0.17.13 today, on Windows 10 64-bit.
Having trouble getting another tab to re-open, it will give a faded preview when I left-click on the tab, but won't open or refresh, or anything. Meanwhile I am still able to click on and use any of my pinned tabs. The non-pinned tabs will not pin. Brave will not close with the X at top right, resorted to killing with Task Manager.
Back onto 0.16.9 to do this post, as 0.17.13 would not open the feedback option.
...
Update: Have cleared all history and cache. 0.17.3 seems to be behaving now.
Update2: Nope, still playing up. Back to 0.16.9

@srirambv
Copy link
Collaborator

srirambv commented Jul 3, 2017

Similar report on community https://community.brave.com/t/can-not-click-other-tabs/4444/3

I experienced a weird bug where changing the tab set from 20 to 100 tabs caused all tabs in 3 tab set to become unusable. Can't reproduce this but just happened once.

cc: @NejcZdovc is this caused due to the tab being moved into Redux?

@Jacalz
Copy link
Contributor

Jacalz commented Jul 3, 2017

The same thing happened to me yesterday @sriram

@NejcZdovc
Copy link
Contributor

I don't think so. I already experienced this tab switching problems in 0.16, where we didn't have redux for Tabs. Just this morning I saw this problem again. Active tab status is lost when I closed a tab and I needed to click on a different one to get status back. Also sometimes I can't switch to another tab. No STR, no errors and it's not happening a lot.

@srirambv
Copy link
Collaborator

srirambv commented Jul 5, 2017

Another report from #9863 by @Miyurz

I opened almost 25 tabs and then as I was closing some of them, the browser froze and won't let me do anything. It was a complete halt and I had to quit the browser for it to work again.

@srirambv srirambv added the needs-investigation A bug not 100% confirmed/fixed that needs QA to better audit. label Jul 5, 2017
@srirambv srirambv added this to the 0.20.x (Nightly Channel) milestone Jul 5, 2017
@srirambv
Copy link
Collaborator

srirambv commented Jul 5, 2017

Adding milestone as there has been several reports on this

Update: Experienced dead tabs (not able to switch/select) when the device wakes up from sleep. Have to quit the app and restart to get back all the tabs to load pages

@cndouglas
Copy link
Author

Maybe related: #9083

@jamesray1
Copy link

jamesray1 commented Jul 7, 2017

Note that in the first recording I was clicking on the tabs but I hadn't selected to show the click action:
brave tabs not opening 4

Pressing the close button didn't close, I had to close by right clicking. At least when I opened all the previous tabs were restored, which didn't happen when the browser crashed a few days ago.
brave tabs not opening close and reopen

@jamesray1
Copy link

The same issue happened again with only one tab out of 4. The affected tab won't reload or clone.

brave tabs not opening 5

Then it got worse! All tabs wouldn't close, and I couldn't clone them or detach them.

brave tabs not opening 5 not reloading or cloning

Closing and reopening the browser fixed the issue:

brave tabs not opening close browser

@indigion
Copy link

Just experienced the 'dead tabs' issue with this setup and 7 tabs open:

Brave 0.17.13
rev f7242c7
Muon 4.1.7
libchromiumcontent 59.0.3071.109
V8 5.9.211.38
Node.js 7.9.0
Update Channel dev
os.platform win32
os.release 6.1.7601
os.arch x64

Closing and re-opening browser and everything is OK again.

@indigion
Copy link

Just to add : closing browser directly did not work, had to right-click on task-bar icon and Close Window.

I also had about:history open in one of the tabs.

@srirambv
Copy link
Collaborator

srirambv commented Aug 3, 2017

@jnm2
Copy link

jnm2 commented Aug 3, 2017

Just happened the second time today, lost some important tabs. I'm switching back to Firefox until there is a release with progress on this issue to test out.

@luixxiul luixxiul added this to the 0.21.x (Nightly Channel) milestone Aug 8, 2017
@luixxiul luixxiul removed needs-investigation A bug not 100% confirmed/fixed that needs QA to better audit. QA/test-plan-specified labels Aug 31, 2017
@cndouglas
Copy link
Author

This problem is fixed in the latest beta update 0.18.24 (https://github.com/brave/browser-laptop/releases/tag/v0.18.24dev).

@srirambv
Copy link
Collaborator

srirambv commented Sep 4, 2017

Happened once on 0.18.26 when performing cookie test on samy.pl/evercookie. Had two tabs Gmail and Evercookie, was not able to switch to evercookie tab but showed preview. No console errors. However haven't been able to reproduce it again. Tried multiple times with same profile and new profile doesn't repro.

@rgnixon
Copy link

rgnixon commented Sep 6, 2017

Still happening frequently for me on 0.18.25 on pinned tabs. I just get a preview of the frozen tab.

@shaz2322
Copy link

shaz2322 commented Sep 9, 2017

Still happening for me on 0.18.30 :-(

@hugobuddel
Copy link
Contributor

Also still happens on 0.18.32.

In previous 'fixed' versions, Brave would also stop responding to menu actions whenever tab-switching became impossible (preventing clean-quitting), but in 0.18.32 I've been able to quit and restart nicely when tab-switching fails.

Hmm a thought, maybe the session-restore feature will propagate the bug into fixed versions? That is, we should close all windows and tabs, restart, and the problem is gone? Just a guess, probably wrong.

Brave: 0.18.32
rev: e94738d
Muon: 4.3.18
libchromiumcontent: 61.0.3163.71
V8: 6.1.534.31
Node.js: 7.9.0
Update Channel: dev
OS Platform: Microsoft Windows
OS Release: 10.0.16278
OS Architecture: x64

@rgnixon
Copy link

rgnixon commented Sep 17, 2017

Still happening on 0.18.36

@kevinp2
Copy link

kevinp2 commented Sep 19, 2017 via email

@Spud80
Copy link

Spud80 commented Sep 19, 2017

Same happens here. It's almost as bad as it was before. I still have to restart my browser multiple times a day. Browser tabs freezes all the time. Have to close browser and restart.

This HAVE to be fixed asap.

@luixxiul
Copy link
Contributor

Is this issue still reproduced only with existing profiles?

@diracdeltas
Copy link
Member

happened today on 0.19.12. i accidentally started dragging a tab and then after that i was unable to switch tabs

@cndouglas
Copy link
Author

Should we reopen or open a new issue?

@hugobuddel
Copy link
Contributor

@luixxiul, this issue still appears with a fresh profile. Created a fresh profile yesterday to test this and it happened once so far.

Usually the tabs stop responding when doing several tab-related things in quick succession. Today it was when pinning a tab and opening a new tab within a fraction of second. Other times it happened after closing several tabs with middle-mouse on the tab while also selecting tabs with left-mouse. Or right after reordering (pinned) tabs.

Perhaps the underlying issue is a race condition somehow, and therefore hard to reproduce reliably? It's even hard to pinpoint the precise steps that leads to a specific case.

I'd say we reopen this issue, because the symptoms are very similar as before, even if there are multiple intertwined problems at play.

@srirambv
Copy link
Collaborator

I experienced this only when #11028 happened.

@hugobuddel
Copy link
Contributor

Still happens in 0.19.37.

Not only when #11028 happens, because I can still use many other tabs now, but some I can't.

@rgnixon
Copy link

rgnixon commented Oct 22, 2017

Still happens in 0.19.53
I've had enough, so I'm uninstalling/reinstalling. A pity I will lose my site preferences.
Uninstall wasn't complete,. manually deleted remaining folders.
Reinstall worked well. Gave it sufficient testing. No more problem.

@rgnixon
Copy link

rgnixon commented Oct 29, 2017

When I say "no more problem", that was the case for a short while.
Still happens in 0.19.70 .... but I see another recent thread that says "will be fixed shortly".

@deonblaauw
Copy link

I'm having this issue continuously on Ubuntu 17.10

@cndouglas
Copy link
Author

@deonblaauw Which version of Brave are you using?

@deonblaauw
Copy link

deonblaauw commented Mar 23, 2018 via email

@jnm2
Copy link

jnm2 commented Mar 23, 2018

Click the settings hamburger icon, Help, About.

@deonblaauw
Copy link

deonblaauw commented Mar 24, 2018 via email

Sign up for free to subscribe to this conversation on GitHub. Already have an account? Sign in.