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Account balance: error, can't retrieve data #4920

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bitcoinuser opened this issue Oct 18, 2016 · 4 comments
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Account balance: error, can't retrieve data #4920

bitcoinuser opened this issue Oct 18, 2016 · 4 comments
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@ayumi
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feature/rewards QA/checked-Linux QA/checked-Win32 QA/checked-Win64
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0.12.9dev

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@bitcoinuser
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Did you search for similar issues before submitting this one?

Describe the issue you encountered:

Open payment window to see my account balance and I see this: error, can't retrieve data

Expected behavior:

See my account balance

  • Platform (Win7, 8, 10? macOS? Linux distro?): Ubuntu 64
  • Brave Version: Brave: 0.12.5
  • Screenshot if needed:
    captura de tela de 2016-10-18 20-19-29
  • Any related issues:
@bitcoinuser
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bitcoinuser commented Oct 19, 2016 •
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Now I see the account balance. Didn't need to restart Brave.

@luixxiul
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The message "error, can't retrieve data" is not user-friendly btw. It would be worth showing the kind of error (database corruption, network, etc). /cc: @mrose17

@mrose17 mrose17 modified the milestones: 0.12.7dev, 0.12.8dev Oct 22, 2016
@oscarspaz
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I have the same error and do not know what to do next. Is there a way to reset it?

Brave 0.12.5
Electron 1.4.14
libchromiumcontent: 53.0.2785.143
v8:5.3.332.47
Nodejs 6.5.0
Update Channel dev

Win 7 64bit

@oscarspaz oscarspaz mentioned this issue Oct 24, 2016
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@mrose17 mrose17 modified the milestones: 0.12.9dev, 0.12.8dev Oct 27, 2016
@mrose17
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mrose17 commented Oct 27, 2016

@ayumi - can we add some context to this, as @luixxiul suggests?

@ayumi ayumi assigned ayumi and unassigned mrose17 Nov 1, 2016
ayumi added a commit that referenced this issue Nov 8, 2016
@ayumi
Improved errors when loading ledger balance
dfb509b 
Humanizes errors when loading ledger balance by mapping error codes to localized messages.

Fix #4920

Auditors: @luixxiul

Test Plan:
1. Disable internet for Brave (can disable system wide, or app specific eg w/ Little Snitch).
2. Open Brave and view Preferences > Payments.
3. Account balance should show error and details.
@ayumi ayumi mentioned this issue Nov 8, 2016
Merged
ayumi added a commit that referenced this issue Nov 9, 2016
@ayumi
Improved errors when loading ledger balance
e81aa58 
Humanizes errors when loading ledger balance by mapping error codes to localized messages.

Fix #4920

Auditors: @luixxiul

Test Plan:
1. Disable internet for Brave (can disable system wide, or app specific eg w/ Little Snitch).
2. Open Brave and view Preferences > Payments.
3. Account balance should show error and details.
This was referenced Nov 10, 2016
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@luixxiul luixxiul mentioned this issue Nov 14, 2016
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@srirambv srirambv mentioned this issue Nov 14, 2016
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@mrose17 @ayumi @oscarspaz @bitcoinuser @luixxiul @srirambv