fix: Update help center URLs (#9946)

## **Description**
The MetaMask help center has migrated from using Zendesk to Docusaurus.
The old Zendesk URL is no longer in use, and the support.metamask.io
domain should be used instead.

Old support links still using metamask.zendesk.com will no longer
function as of this week, so I've replaced these with the correct,
modern URLs. Links following the old Zendesk format
(support.metamask.io/hc/en-us/...) have also been replaced with the
modern versions.

Also see MetaMask/metamask-extension#24286.

## **Related issues**

N/A

## **Manual testing steps**

N/A

## **Screenshots/Recordings**

N/A

### **Before**

N/A

### **After**

N/A

## **Pre-merge author checklist**

- [*] I’ve followed [MetaMask Contributor
Docs](https://github.com/MetaMask/contributor-docs) and [MetaMask Mobile
Coding
Standards](https://github.com/MetaMask/metamask-mobile/blob/main/.github/guidelines/CODING_GUIDELINES.md).
- [*] I've completed the PR template to the best of my ability
- [ ] I’ve included tests if applicable
- [ ] I’ve documented my code using [JSDoc](https://jsdoc.app/) format
if applicable
- [ ] I’ve applied the right labels on the PR (see [labeling
guidelines](https://github.com/MetaMask/metamask-mobile/blob/main/.github/guidelines/LABELING_GUIDELINES.md)).
Not required for external contributors.

## **Pre-merge reviewer checklist**

- [ ] I've manually tested the PR (e.g. pull and build branch, run the
app, test code being changed).
- [ ] I confirm that this PR addresses all acceptance criteria described
in the ticket it closes and includes the necessary testing evidence such
as recordings and or screenshots.

Co-authored-by: sethkfman <10342624+sethkfman@users.noreply.github.com>

.github/ISSUE_TEMPLATE/config.yml

@@ -4,5 +4,5 @@ contact_links:
     url: https://community.metamask.io/c/feature-requests-ideas/
     about: Request new features and vote on the ones that are important to you
   - name: Get support or ask a question
-    url: https://metamask.zendesk.com/hc/en-us
+    url: https://support.metamask.io
     about: Use the MetaMask support system to get help and ask questions

app/components/UI/ProtectYourWalletModal/index.js

@@ -115,7 +115,7 @@ class ProtectYourWalletModal extends PureComponent {
     this.props.navigation.navigate('Webview', {
       screen: 'SimpleWebview',
       params: {
-        url: 'https://metamask.zendesk.com/hc/en-us/articles/360015489591-Basic-Safety-Tips',
+        url: 'https://support.metamask.io/privacy-and-security/basic-safety-and-security-tips-for-metamask/',
         title: strings('protect_wallet_modal.title'),
       },
     });

app/components/UI/Ramp/components/RegionAlert.tsx

@@ -41,7 +41,7 @@ interface Props {
 }
 
 const SUPPORT_URL =
-  'https://metamask.zendesk.com/hc/en-us/articles/4863623238683-My-country-region-isn-t-supported-for-MetaMask-on-ramps';
+  'https://support.metamask.io/metamask-portfolio/buy/my-country-region-isnt-supported-for-buying-crypto/';
 
 const RegionAlert: React.FC<Props> = ({
   isVisible,

app/components/Views/AccountBackupStep1B/index.js

@@ -223,7 +223,7 @@ const AccountBackupStep1B = (props) => {
     props.navigation.navigate('Webview', {
       screen: 'SimpleWebview',
       params: {
-        url: 'https://metamask.zendesk.com/hc/en-us/articles/360015489591-Basic-Safety-Tips',
+        url: 'https://support.metamask.io/privacy-and-security/basic-safety-and-security-tips-for-metamask/',
         title: strings('drawer.metamask_support'),
       },
     });

app/components/Views/ChoosePassword/index.js

@@ -540,8 +540,8 @@ class ChoosePassword extends PureComponent {
     this.props.navigation.push('Webview', {
       screen: 'SimpleWebview',
       params: {
-        url: 'https://metamask.zendesk.com/hc/en-us/articles/360039616872-How-can-I-reset-my-password-',
-        title: 'metamask.zendesk.com',
+        url: 'https://support.metamask.io/managing-my-wallet/resetting-deleting-and-restoring/how-can-i-reset-my-password/',
+        title: 'support.metamask.io',
       },
     });
   };

app/components/Views/ErrorBoundary/index.js

@@ -244,7 +244,7 @@ class ErrorBoundary extends Component {
   };
 
   openTicket = () => {
-    const url = 'https://metamask.zendesk.com/hc/en-us';
+    const url = 'https://support.metamask.io';
     Linking.openURL(url);
   };
 

app/components/Views/ImportPrivateKey/index.tsx

@@ -53,7 +53,7 @@ const ImportPrivateKey = () => {
     navigation.navigate('Webview', {
       screen: 'SimpleWebview',
       params: {
-        url: 'https://metamask.zendesk.com/hc/en-us/articles/360015289932-What-are-imported-accounts-',
+        url: 'https://support.metamask.io/managing-my-wallet/accounts-and-addresses/what-are-imported-accounts-/',
         title: strings('drawer.metamask_support'),
       },
     });

app/components/Views/ResetPassword/index.js

@@ -504,8 +504,8 @@ class ResetPassword extends PureComponent {
     this.props.navigation.push('Webview', {
       screen: 'SimpleWebview',
       params: {
-        url: 'https://metamask.zendesk.com/hc/en-us/articles/360039616872-How-can-I-reset-my-password-',
-        title: 'metamask.zendesk.com',
+        url: 'https://support.metamask.io/managing-my-wallet/resetting-deleting-and-restoring/how-can-i-reset-my-password/',
+        title: 'support.metamask.io',
       },
     });
   };

app/components/Views/Settings/AppInformation/index.js

@@ -156,7 +156,7 @@ export default class AppInformation extends PureComponent {
   };
 
   onSupportCenter = () => {
-    const url = 'https://metamask.zendesk.com/hc/en-us';
+    const url = 'https://support.metamask.io';
     this.goTo(url, strings('drawer.metamask_support'));
   };
 
@@ -166,7 +166,7 @@ export default class AppInformation extends PureComponent {
   };
 
   onContactUs = () => {
-    const url = 'https://metamask.zendesk.com/hc/en-us';
+    const url = 'https://support.metamask.io';
     this.goTo(url, strings('drawer.metamask_support'));
   };
 

app/components/Views/confirmations/components/SignatureRequest/index.js

@@ -218,8 +218,8 @@ class SignatureRequest extends PureComponent {
     this.props.navigation.navigate('Webview', {
       screen: 'SimpleWebview',
       params: {
-        url: 'https://metamask.zendesk.com/hc/en-us/articles/360015488751',
-        title: 'metamask.zendesk.com',
+        url: 'https://support.metamask.io',
+        title: 'support.metamask.io',
       },
     });
   };

app/constants/urls.ts

@@ -2,27 +2,27 @@ import AppConstants from '../core/AppConstants';
 
 // Support
 export const SRP_GUIDE_URL =
-  'https://metamask.zendesk.com/hc/en-us/articles/4404722782107-User-guide-Secret-Recovery-Phrase-password-and-private-keys';
+  'https://support.metamask.io/getting-started/user-guide-secret-recovery-phrase-password-and-private-keys/';
 export const NON_CUSTODIAL_WALLET_URL =
-  'https://metamask.zendesk.com/hc/en-us/articles/360059952212-MetaMask-is-a-non-custodial-wallet';
+  'https://support.metamask.io/getting-started/metamask-is-a-self-custodial-wallet/';
 export const KEEP_SRP_SAFE_URL =
-  'https://metamask.zendesk.com/hc/en-us/articles/4407169552667-Scammers-and-Phishers-Rugpulls-and-airdrop-scams';
+  'https://support.metamask.io/privacy-and-security/staying-safe-in-web3/scammers-and-phishers-rugpulls-and-airdrop-scams/';
 export const LEARN_MORE_URL =
-  'https://metamask.zendesk.com/hc/en-us/articles/360015489591-Basic-Safety-and-Security-Tips-for-MetaMask';
+  'https://support.metamask.io/privacy-and-security/basic-safety-and-security-tips-for-metamask/';
 export const WHY_TRANSACTION_TAKE_TIME_URL =
   'https://community.metamask.io/t/what-is-gas-why-do-transactions-take-so-long/3172';
 export const SIMULATION_DETALS_ARTICLE_URL =
   'https://support.metamask.io/transactions-and-gas/transactions/simulations/';
 
-export const TOKEN_APPROVAL_SPENDING_CAP = `https://support.metamask.io/hc/en-us/articles/6055177143579-How-to-customize-token-approvals-with-a-spending-cap`;
+export const TOKEN_APPROVAL_SPENDING_CAP = `https://support.metamask.io/privacy-and-security/how-to-customize-token-approvals-with-a-spending-cap/`;
 export const CONNECTING_TO_A_DECEPTIVE_SITE =
-  'https://support.metamask.io/hc/en-us/articles/4428045875483--Deceptive-site-ahead-when-trying-to-connect-to-a-site';
+  'https://support.metamask.io/troubleshooting/deceptive-site-ahead-when-trying-to-connect-to-a-site/';
 
 export const CONNECTING_TO_DEPRECATED_NETWORK =
-  'https://support.metamask.io/hc/en-us/articles/360059213492-ETH-on-Sepolia-and-Goerli-networks-testnets';
+  'https://support.metamask.io/networks-and-sidechains/eth-on-testnets/';
 
 export const HOWTO_MANAGE_METAMETRICS =
-  'https://support.metamask.io/privacy-and-security/how-to-manage-your-metametrics-settings/';
+  'https://support.metamask.io/privacy-and-security/how-to-manage-your-metametrics-settings';
 
 // Policies
 export const CONSENSYS_PRIVACY_POLICY = 'https://consensys.net/privacy-policy/';
@@ -78,7 +78,7 @@ export const LINEA_FAUCET = 'https://www.infura.io/faucet/linea';
 
 // Add custom network
 export const ADD_CUSTOM_NETWORK_ARTCILE =
-  'https://support.metamask.io/hc/en-us/articles/360057142392-Verifying-custom-network-information';
+  'https://support.metamask.io/networks-and-sidechains/managing-networks/verifying-custom-network-information/';
 
 export const LEDGER_SUPPORT_LINK =
   'https://support.ledger.com/hc/en-us/articles/360009576554-Ethereum-ETH-?docs=true';

app/core/AppConstants.ts

@@ -107,18 +107,18 @@ export default {
     DATA_RETENTION_UPDATE:
       'https://consensys.net/blog/news/consensys-data-retention-update/',
     CONNECTIVITY_ISSUES:
-      'https://metamask.zendesk.com/hc/en-us/articles/360059386712',
-    NFT: 'https://metamask.zendesk.com/hc/en-us/articles/360058238591-NFT-tokens-in-MetaMask-wallet',
+      'https://support.metamask.io/troubleshooting/why-infura-cannot-serve-certain-areas/',
+    NFT: 'https://support.metamask.io/nfts/nft-tokens-in-your-metamask-wallet/',
     SECURITY:
-      'https://metamask.zendesk.com/hc/en-us/articles/360015489591-Basic-Safety-and-Security-Tips-for-MetaMask',
+      'https://support.metamask.io/privacy-and-security/basic-safety-and-security-tips-for-metamask/',
     TOKEN_BALANCE:
-      'https://metamask.zendesk.com/hc/en-us/articles/360028059272-What-to-do-when-your-balance-of-ETH-and-or-ERC20-tokens-is-incorrect-inaccurate',
+      'https://support.metamask.io/troubleshooting/what-to-do-when-your-balance-of-tokens-is-incorrect/',
     WHY_TRANSACTION_TAKE_TIME:
       'https://community.metamask.io/t/what-is-gas-why-do-transactions-take-so-long/3172',
     WHAT_IS_ETH_SIGN_AND_WHY_IS_IT_A_RISK:
-      'https://support.metamask.io/hc/articles/14764161421467',
+      'https://support.metamask.io/privacy-and-security/what-is-eth_sign-and-why-is-it-a-risk/',
     TESTNET_ETH_SCAMS:
-      'https://support.metamask.io/hc/en-us/articles/11836891903003-Testnet-ETH-scams',
+      'https://support.metamask.io/privacy-and-security/staying-safe-in-web3/testnet-eth-scams/',
     WHAT_IS_SRP:
       'https://community.metamask.io/t/what-is-a-secret-recovery-phrase-and-how-to-keep-your-crypto-wallet-secure/3440',
     PRIVACY_POLICY_2024: 'https://consensys.io/privacy-policy',
@@ -149,11 +149,11 @@ export default {
   },
   REVIEW_PROMPT: {
     HIGH_GAS_FEES:
-      'https://metamask.zendesk.com/hc/en-us/articles/360058751211-Why-my-gas-fees-are-so-high',
+      'https://support.metamask.io/transactions-and-gas/gas-fees/why-are-my-gas-fees-so-high/',
     MISSING_TOKENS:
-      'https://metamask.zendesk.com/hc/en-us/articles/360015489031-How-to-add-unlisted-tokens-custom-tokens-in-MetaMask',
+      'https://support.metamask.io/managing-my-tokens/custom-tokens/how-to-display-tokens-in-metamask/',
     SWAP_ISSUES:
-      'https://metamask.zendesk.com/hc/en-us/articles/360060329612-Error-fetching-quote',
+      'https://support.metamask.io/token-swaps/error-fetching-quote/',
     SUPPORT: 'https://support.metamask.io',
   },
   BUNDLE_IDS: {

locales/languages/de.json

@@ -1613,11 +1613,11 @@
     "approve": "Genehmigen",
     "edit_network_details": "Netzwerkdetails bearbeiten",
     "malicious_network_warning": "Ein betrügerischer Netzwerkanbieter kann bezüglich des Status der Blockchain täuschen und Ihre Netzwerkaktivitäten aufzeichnen. Fügen Sie nur vertrauenswürdige benutzerdefinierte Netzwerke hinzu.",
-    "security_link": "https://metamask.zendesk.com/hc/en-us/articles/4404424659995",
+    "security_link": "https://support.metamask.io/networks-and-sidechains/managing-networks/user-guide-custom-networks-and-sidechains/",
     "network_warning_title": "Netzwerkinformationen",
     "network_warning_desc": "Diese Netzwerkverbindung ist von Dritten abhängig. Diese Verbindung kann unzuverlässig sein oder es Dritten ermöglichen, Aktivitäten zu verfolgen.",
     "learn_more": "Mehr erfahren",
-    "learn_more_url": "https://metamask.zendesk.com/hc/en-us/articles/4417500466971",
+    "learn_more_url": "https://support.metamask.io/networks-and-sidechains/managing-networks/the-risks-of-connecting-to-an-unknown-network/",
     "switch_network": "Zu Netzwerk wechseln",
     "switch": "Wechseln",
     "new_network": "Neues Netzwerk hinzugefügt",
@@ -2765,7 +2765,7 @@
     "error_title": "Hoppla! Etwas ist schiefgelaufen.",
     "error_message": "Beim Laden der Netzwerkinformationen ist ein Fehler aufgetreten. Bitte versuchen Sie es später erneut.",
     "private_network_third_description": "Bitte geben Sie einen Namen für dieses Netzwerk ein, damit es leicht identifiziert werden kann.",
-    "learn_more_url": "https://metamask.zendesk.com/hc/en-us/articles/4404424659995",
+    "learn_more_url": "https://support.metamask.io/networks-and-sidechains/managing-networks/user-guide-custom-networks-and-sidechains/",
     "enable_token_detection": "Automatische Token-Erkennung einschalten",
     "token_detection_mainnet_title": "Die Token-Erkennung ist aktiviert, sodass viele Tokens automatisch in Ihrer Wallet auftauchen werden.",
     "token_detection_mainnet_link": "Sie können Tokens auch manuell hinzufügen.",

locales/languages/el.json

@@ -1613,11 +1613,11 @@
     "approve": "Έγκριση",
     "edit_network_details": "Επεξεργασία λεπτομερειών δικτύου",
     "malicious_network_warning": "Ένας κακόβουλος πάροχος δικτύου μπορεί να πει ψέματα για την κατάσταση του blockchain και να καταγράψει τη δραστηριότητα του δικτύου σας. Να προσθέτετε μόνο προσαρμοσμένα δίκτυα που εμπιστεύεστε.",
-    "security_link": "https://metamask.zendesk.com/hc/en-us/articles/4404424659995",
+    "security_link": "https://support.metamask.io/networks-and-sidechains/managing-networks/user-guide-custom-networks-and-sidechains/",
     "network_warning_title": "Πληροφορίες Δικτύου",
     "network_warning_desc": "Αυτή η σύνδεση δικτύου βασίζεται σε τρίτους. H σύνδεση ενδέχεται να είναι λιγότερο αξιόπιστη ή να επιτρέπει σε τρίτους να παρακολουθούν τη δραστηριότητα.",
     "learn_more": "Μάθετε περισσότερα",
-    "learn_more_url": "https://metamask.zendesk.com/hc/en-us/articles/4417500466971",
+    "learn_more_url": "https://support.metamask.io/networks-and-sidechains/managing-networks/the-risks-of-connecting-to-an-unknown-network/",
     "switch_network": "Εναλλαγή σε δίκτυο",
     "switch": "Αλλαγή",
     "new_network": "Προστέθηκε νέο δίκτυο",
@@ -2765,7 +2765,7 @@
     "error_title": "Ωχ! Κάτι πήγε στραβά.",
     "error_message": "Προέκυψε κάποιο σφάλμα κατά τη φόρτωση των πληροφοριών δικτύου. Προσπαθήστε ξανά αργότερα.",
     "private_network_third_description": "Εισάγετε ένα όνομα για αυτό το δίκτυο, ώστε να είναι εύκολη η αναγνώρισή του.",
-    "learn_more_url": "https://metamask.zendesk.com/hc/en-us/articles/4404424659995",
+    "learn_more_url": "https://support.metamask.io/networks-and-sidechains/managing-networks/user-guide-custom-networks-and-sidechains/",
     "enable_token_detection": "Ενεργοποίηση αυτόματου εντοπισμού token",
     "token_detection_mainnet_title": "Ο εντοπισμός token είναι ενεργοποιημένος και πολλά tokens θα εμφανιστούν αυτόματα στο πορτοφόλι σας.",
     "token_detection_mainnet_link": "Μπορείτε επίσης να προσθέσετε χειροκίνητα τα tokens.",

locales/languages/en.json

@@ -1627,11 +1627,11 @@
     "approve": "Approve",
     "edit_network_details": "Edit network details",
     "malicious_network_warning": "A malicious network provider can lie about the state of the blockchain and record your network activity. Only add custom networks you trust.",
-    "security_link": "https://metamask.zendesk.com/hc/en-us/articles/4404424659995",
+    "security_link": "https://support.metamask.io/networks-and-sidechains/managing-networks/user-guide-custom-networks-and-sidechains/",
     "network_warning_title": "Network Information",
     "network_warning_desc": "This network connection relies on third parties. This connection may be less reliable or enable third-parties to track activity.",
     "learn_more": "Learn more",
-    "learn_more_url": "https://metamask.zendesk.com/hc/en-us/articles/4417500466971",
+    "learn_more_url": "https://support.metamask.io/networks-and-sidechains/managing-networks/the-risks-of-connecting-to-an-unknown-network/",
     "switch_network": "Switch to network",
     "switch": "Switch",
     "new_network": "New network added",
@@ -2787,7 +2787,7 @@
     "error_title": "Oops! Something went wrong.",
     "error_message": "There was an error loading the network information. Please try again later.",
     "private_network_third_description": "Please enter a name for this network to make it easy to identify.",
-    "learn_more_url": "https://metamask.zendesk.com/hc/en-us/articles/4404424659995",
+    "learn_more_url": "https://support.metamask.io/networks-and-sidechains/managing-networks/user-guide-custom-networks-and-sidechains/",
     "enable_token_detection": "Enable auto token detection",
     "token_detection_mainnet_title": "Token detection is enabled so tokens will automatically show up in your wallet.",
     "token_detection_mainnet_link": "You can also add tokens manually.",

locales/languages/es.json

@@ -1613,11 +1613,11 @@
     "approve": "Aprobar",
     "edit_network_details": "Editar detalles de la red",
     "malicious_network_warning": "Un proveedor de red malintencionado puede mentir sobre el estado de la cadena de bloques y registrar su actividad de red. Agregue solo redes personalizadas de confianza.",
-    "security_link": "https://metamask.zendesk.com/hc/en-us/articles/4404424659995",
+    "security_link": "https://support.metamask.io/networks-and-sidechains/managing-networks/user-guide-custom-networks-and-sidechains/",
     "network_warning_title": "Información de red",
     "network_warning_desc": "Esta conexión de red depende de terceros. Esta conexión puede ser menos confiable o permite que terceros rastreen la actividad.",
     "learn_more": "Más información",
-    "learn_more_url": "https://metamask.zendesk.com/hc/en-us/articles/4417500466971",
+    "learn_more_url": "https://support.metamask.io/networks-and-sidechains/managing-networks/the-risks-of-connecting-to-an-unknown-network/",
     "switch_network": "Cambiar de red",
     "switch": "Cambiar",
     "new_network": "Nueva red agregada",
@@ -2765,7 +2765,7 @@
     "error_title": "¡Uy! Algo salió mal.",
     "error_message": "Hubo un error al cargar la información de la red. Inténtelo de nuevo más tarde.",
     "private_network_third_description": "Ingrese un nombre para esta red para que sea fácil de identificar.",
-    "learn_more_url": "https://metamask.zendesk.com/hc/en-us/articles/4404424659995",
+    "learn_more_url": "https://support.metamask.io/networks-and-sidechains/managing-networks/user-guide-custom-networks-and-sidechains/",
     "enable_token_detection": "Habilitar la detección automática de tokens",
     "token_detection_mainnet_title": "La detección de tokens está habilitada, por lo que muchos aparecerán automáticamente en su monedero.",
     "token_detection_mainnet_link": "También puede agregar los tokens manualmente.",