fix: Update help center URLs

[wtzb]

Description

The MetaMask help center has migrated from using Zendesk to Docusaurus. The old Zendesk URL is no longer in use, and the support.metamask.io domain should be used instead.

Old support links still using metamask.zendesk.com will no longer function as of this week, so I've replaced these with the correct, modern URLs. Links following the old Zendesk format (support.metamask.io/hc/en-us/...) have also been replaced with the modern versions.

Also see MetaMask/metamask-mobile#9946.

Related issues

N/A

Manual testing steps

N/A

Screenshots/Recordings

N/A

Pre-merge author checklist

• I’ve followed MetaMask Coding Standards.
• I've completed the PR template to the best of my ability
• I’ve included tests if applicable
• I’ve documented my code using JSDoc format if applicable
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Pre-merge reviewer checklist

• I've manually tested the PR (e.g. pull and build branch, run the app, test code being changed).
• I confirm that this PR addresses all acceptance criteria described in the ticket it closes and includes the necessary testing evidence such as recordings and or screenshots.

[github-actions]

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[wtzb]

I have read the CLA Document and I hereby sign the CLA.

[DDDDDanica]

Also find some instance can be updated:

1. ui/helpers/constants/beta.js
2. builds.yml

BTW is it needed to update links in ui/helpers/constants/zendesk-url.js?

[legobeat]

Also find some instance can be updated:

1. `ui/helpers/constants/beta.js`

2. `builds.yml`

BTW is it needed to update links in ui/helpers/constants/zendesk-url.js?

Mentions of https://metamask.zendesk.com also present in these files:

test/env.js
ui/components/app/beta-header/__snapshots__/beta-header.test.js.snap
ui/components/app/modals/confirm-remove-account/__snapshots__/confirm-remove-account.test.js.snap
ui/components/app/modals/customize-nonce/__snapshots__/customize-nonce.test.js.snap
ui/components/multichain/import-account/__snapshots__/json.test.tsx.snap
ui/helpers/constants/common.ts
ui/pages/confirmations/confirmation/templates/__snapshots__/add-ethereum-chain.test.js.snap
ui/pages/keychains/__snapshots__/reveal-seed.test.js.snap
ui/pages/onboarding-flow/create-password/__snapshots__/create-password.test.js.snap
ui/pages/settings/info-tab/info-tab.test.tsx

[wtzb]

Hi there @DDDDDanica and @legobeat! I've added additional links, as mentioned. Old support links still using metamask.zendesk.com will no longer function as of this week, so I've replaced these with the correct, modern URLs. Links following the old Zendesk format (support.metamask.io/hc/en-us/...) have also been replaced with the modern versions.

Let me know whether you might need anything else from my end in order to get this live as soon as possible, as currently, a lot of these links are broken.

[DDDDDanica]

LGTM ! Let me know when you have the test fixed.

[ccharly]

Just for the record, we are still using the old URL in some files like:

builds.yml
68:      - SUPPORT_LINK: https://metamask-flask.zendesk.com/hc
69:      - SUPPORT_REQUEST_LINK: https://metamask-flask.zendesk.com/hc/en-us/requests/new

[benjisclowder]

Just for the record, we are still using the old URL in some files like:

builds.yml
68:      - SUPPORT_LINK: https://metamask-flask.zendesk.com/hc
69:      - SUPPORT_REQUEST_LINK: https://metamask-flask.zendesk.com/hc/en-us/requests/new

@wtzb can you please review this and change if necessary and request re-review afterwards (only if changes are performed)? Thank you!

[ccharly]

LGTM, some comments though:

• I feel like some of those hardcoded URLs should use the constants from zendesk-url.js
• Every mention (in the code) of "zendesk" should probably be renamed to "support" (or something close to that), as well as filenames!

[codecov]

Codecov Report

Attention: Patch coverage is 71.42857% with 2 lines in your changes missing coverage. Please review.

Project coverage is 65.19%. Comparing base (6414137) to head (f663a24).

Files	Patch %	Lines
app/scripts/lib/snap-keyring/snap-keyring.ts	0.00%	2 Missing ⚠️

Additional details and impacted files

@@           Coverage Diff            @@
##           develop   #24286   +/-   ##
========================================
  Coverage    65.19%   65.19%           
========================================
  Files         1405     1405           
  Lines        55571    55571           
  Branches     14592    14592           
========================================
  Hits         36229    36229           
  Misses       19342    19342           

☔ View full report in Codecov by Sentry.
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[metamaskbot]

Builds ready [f663a24]

• builds: chrome, firefox
• builds (beta): chrome
• builds (flask): chrome, firefox
• builds (MMI): chrome, firefox
• builds (test): chrome, firefox
• builds (test-flask): chrome, firefox
• build viz: Build System
• mv3: Background Module Init Stats
• mv3: UI Init Stats
• mv3: Module Load Stats
• mv3: Bundle Size Stats
• mv2: E2e Actions Stats
• code coverage: Report
• storybook: Storybook
• typescript migration: Dashboard
• all artifacts
• bundle viz:

  • background: 0, 1, 2, 3, 4, 5
  • common: 0, 1, 2, 3, 4, 5, 6, 7, 8, 9
  • content-script: 0
  • offscreen: 0
  • ui: 0, 1, 10, 11, 2, 3, 4, 5, 6, 7, 8, 9

Page Load Metrics (330 ± 318 ms)

Platform	Page	Metric	Min (ms)	Max (ms)	Average (ms)	StandardDeviation (ms)	MarginOfError (ms)
Chrome	Home	firstPaint	69	211	99	36	17
		domContentLoaded	9	14	11	1	1
		load	42	2219	330	663	318
		domInteractive	9	14	11	1	1

Bundle size diffs [🚨 Warning! Bundle size has increased!]

• background: 24 Bytes (0.00%)
• ui: 12 Bytes (0.00%)
• common: 343 Bytes (0.01%)