chat-core-zendesk: update ticket tag for agent handoff

the tag is colliding with existing tags for Yext advisor. Update it to be different. Will have a followup to allow this to be configurable when invoking `provideChatCoreZendesk` instead of hardcoding.
yext · Sep 13, 2024 · e33eeff · e33eeff
1 parent 2c54d9d
commit e33eeff
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Showing 3 changed files with 3 additions and 3 deletions.
diff --git a/package-lock.json b/package-lock.json
diff --git a/packages/chat-core-zendesk/package.json b/packages/chat-core-zendesk/package.json
@@ -1,6 +1,6 @@
 {
   "name": "@yext/chat-core-zendesk",
-  "version": "0.1.2",
+  "version": "0.1.3",
   "description": "Typescript Networking Library for the Yext Chat API Integration with Zendesk",
   "main": "./dist/commonjs/index.js",
   "module": "./dist/esm/index.mjs",

diff --git a/packages/chat-core-zendesk/src/infra/ChatCoreZendeskImpl.ts b/packages/chat-core-zendesk/src/infra/ChatCoreZendeskImpl.ts
@@ -91,7 +91,7 @@ export class ChatCoreZendeskImpl {
   private async setupSession(messageRsp: MessageResponse) {
     let convo: Conversation = await Smooch.createConversation({
       metadata: {
-        "zen:ticket:tags": "yext-chat",
+        "zen:ticket:tags": "yext-chat-agent-handoff",
         // this indicates to the internal zendesk bot webhook that the conversation is from the Chat SDK
         [MetadataChatSDKKey]: true,
       },