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Troubleshooting

adrianb82 edited this page Dec 5, 2016 · 2 revisions

Token policy

The authorization token needs to be updated every 8 hours. Please make sure that this is the case, otherwise authorization will fail.

Ubuntu 14.04 Issues

Ubuntu 14.04 LTS and its follow-ups (14.05, etc.) come with different requests libraries. In order to make sure that everything works OK the following versions of the libraries need to be installed:

requests-file==1.4.1
requests-oauthlib==0.4.1
backports.ssl-match-hostname==3.5.0.1
pyOpenSSL==16.2.0
urllib3==1.19

After these versions were installed, one had to do the following in order to make sure everything is ok:

sudo pip install --upgrade --no-deps --force-reinstall requests
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