Contact

Contact uses Twilio and Slack to facilitate communication between two users. Messages are created from a chat interface using Twilio IP Messaging and are routed to the owner in Slack to respond. The owner can respond to the user directly from Slack, and the response will appear for the user in their chat window.

Primary use case: (implemented)

• I want users to be able to chat with me from the site
• I want to facilitate my end of the chat via Slack
• Respond to users using "/respond [message]" slash-command

Secondary use case: (not yet implemented)

• Users could ask that I connect with them via text/SMS
• I still want to facilitate my end of the conversation via slack
• Could be a "/sms [message]" slash-command

Local usage

Set up environment variables

1. Copy config.env.example and rename it config.env
2. Fill in all the environment variables

Start the app

1. virtualenv contact_bot
2. source contact_bot/bin/activate
3. . ./config.env
4. python app.py
5. Go to localhost:3000