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I improved customer experience at the Indian Market located in Milpitas using Lean Six Sigma techniques. The primary focus of this project was to reduce customer checkout time, managing stockouts and excess of inventory and optimize the store layout. A DMAIC approach was followed for the process improvement. The checkout time was reduced to 18% …
Lean Six Sigma (LSS) case study aimed at improving the proposal creation process at Gentech, a multinational corporation. The study follows the DMAIC framework to identify inefficiencies, streamline workflows, and enhance overall efficiency.