[BUG] Huawei Matebook 14s headphone / speaker problem (CX8070 codec) #3350
Comments
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@Fincan can you provide the output of dmesg. Transfering issue to kernel. |
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Archlinux updated sof-firmware and tools from 1.9.3 to to 2.0. But the problem goes on. |
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I also this problem,CX8070,matebook14s， anything i can do？I want solve it |
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kernel:5.10.60 ，and after |
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@Fincan I have the same problem, you get any solution? |
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@spacer2010 No, still waiting the fix. It seems it will be kernel/driver fix or something. I suppose we will wait some more. |
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@Fincan for the speakers and headphones, please see https://thesofproject.github.io/latest/getting_started/intel_debug/suggestions.html, this looks like a codec issue that you should be able to try by disabling the SOF driver |
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@plbossart I have already tried "options snd-intel-dspcfg dsp_driver=1" and it made no differences. |
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@Fincan then it's not an SOF issue but a codec driver issue. Something's missing, e.g. a quirk at the codec level. |
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@plbossart yes you can be right, I have checked linux kernel doc and there are only 4 Conexant codecs; 5045, 5047, 5051 and 5066. mine is CX8070 :/. |
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if you happen to have a Windows setup, you can try to find the 'right' configuration for the codec, it's painful to snoop and reverse engineer low-level commands but it's the only way I am aware of to bring Linux to parity with Windows. see e.g. #3356 (comment) |
plbossart
added
codec
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@plbossart there is only Archlinux in my system and reverse-engineering is over my computer skill :). |
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Today Archlinux updated kernel 5.15 >> 5.16 but the issue goes on. |
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have same issue on my Honor Magicbook 14 view (Manjaro distro), since it has same audio card CX8070. |
There is no solution yet. I use BT headphone. |
I see. |
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No, I dosen't found any solution, sorry
…On Sat, 19 Mar 2022, 14:23 Artem Ivanec ***@***.***> wrote:
There is no solution yet. I use BT headphone.
I see.
Thank you!
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Archlinux linux-5.17.3 and lastest sof-bin 2.1.1 there is still no sound from headphone. |
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@cihatertem can you add this file we've seen this error with the digital path that no one actually uses, we should remove this option to make those them go away. Thanks. |
Here it is. |
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I removed this digital path in thesofproject/sof#5691 Can you back-up /lib/firmware/intel/sof-tplg/, unzip this file Thanks! |
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I did it but still same. |
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Hello, i have the same problem. I don't know if this can help. I tried the last weeks multiple distros and i tried 5.10-5.17, but always the same behaviour. Last week i tried Chrome OS Flex, which is running with kernel 5.10 and it is fully working. I'm not sure if it is working, because Google modified the kernel. I used "top" to see running processes. They are not using pulseaudio/pipewire. Then i installed Chrome OS over dual bot with brunch framework and so i had access to shell. i compared alsamixer and i saw no difference in the detected inputs/outputs. So i think Chrome OS is directly interacting with alsa. Modified kernel by Google? Perhaps a working codec for this chipset? Is it a problem of pipewire/pulseaudio? Or special alsa config? |
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And another thing. I have here Manjaro, Linux Kernel 5.17, KDE Plasma. Running pipewire with pulseaudio in combination.
Sry for screenshot with german lang. Edit: Everytime the app is closed and you open a new app, you must reset the port, then it is working again. |
There is no selection in gnome sound control and pavu like KDE sound section. BTW chrome OS's situation is interesting. 3-4 months ago I use a firmware for intel wireless chipset from chrome os firmware package and the firmware was added linux firmware package 1 month ago. I hope same merge is happen soon for the our sound hardware :). |
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@cihatertem Last week i installed Fedora 35 and added the package pavu control. There i had the same possibility to switch the outputs and i simulated the same behaviuor to make the speaker working. |
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@Israellh2001 sound quality is probably a problem with your kernel version. I had tested some older Debian and Ubuntu releases before. Some had sound but low volume and quality as you describe. I am running kernel 6.3.11-200.fc38.x86_64. I don't have any issues with volume or quality. I don't get any error when running alsactl restore. |
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Can get sound running the command but after don't have microphone for Skype or others
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Subject: Re: [thesofproject/linux] [BUG] Huawei Matebook 14s headphone / speaker problem (CX8070 codec) (Issue #3350)
@Israellh2001<https://github.com/Israellh2001> sound quality is probably a problem with your kernel version. I had tested some older Debian and Ubuntu releases before. Some had sound but low volume and quality as you describe. I am running kernel 6.3.11-200.fc38.x86_64. I don't have any issues with volume or quality.
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Thanks for this solution! I implemented a daemon that monitors headphones connection/disconnection and switchs output mode using your idea. |
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@Smoren thank you! This solved my issue completely! Kubuntu 23.04 x86_64 |
Solution doesn't work :( Headphones plugged or unplugged doesn't matter, nothing changes. As usual, sound comes from speakers when headphones plugged in : Both speakers and headphones working at the same time: Also, only 2 speakers out of 4 works.. |
THIS is the best Solution so far! |
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Hi guys, I have a matebook 14 2020 with speakers and microphones array not working. I don't want to give you too much hope but I read on forums that in the future version 6.7 of the linux kernel there could be a generic fix to the audio problem of Huawei matebooks. I'm not sure that could be a definitive solution to our problem with these pc but could be a starting point. |
Nice improved for Huawei laptops with "AMD CPUs that connect using the ACP3x module to a ES8336 CODEC.". But 14s uses intel and the codec is CX8070. :/ |
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My pc and other AMD's laptop use "snd_hda_intel" driver that are the same for intel CPUs. Is it possible that they are working on your issue that is similar to mine? |
I am not sure but codes are different. And a user commented above and mark the this topic issue as codec problem. Nevermind, we'll see soon :) |
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Currently having the issue with my new matebook14 amd ryzen 7 5400U 16GB RAM. |
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2 years and no official progress :), we could make happy birthday party for the bug! |
This is a client-only problem because the vendor does not add Linux support as a specification. Next time I will choose a more suitable model and manufacturer. |
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Does anyone know what's the best way to contact them about this issue? If not, I can look around and type up an email for them, and then paste the template here. So everyone here can send one out to them. |
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I have the same issue with my Huawei MateBook 16s, although the chip name is different: |
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Same on Honor MagicView 14 (HGE-W76). Same issues with same |
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FWIW, just sent out an email here https://consumer.huawei.com/uk/support/contact-us/email-us/ and posted the link to this github issue. I don't know if they are going to care about one person. But maybe more of us can put some pressure? |
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I had the same problem with huawei matebook d14, until i tried current lastest fedora 39 with kernel 6.5 |
I am on Arch Linux and the system is up to date. Still have this problem with Matebook 16s (if a workaround is not applied) |
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I've posted this before, but I've had success with this: Tested on Kbuntu, Solus and Endevour OS (all running plasma as that's my preference) |
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I tried it on my Matebook S14 on Debian Bookworm
****IIT WORKS****
After nearly 2 years that the first time i can hear my sound without introduce commands
On Friday 12 January 2024 03:44:36 PM (+01:00), Bill Kav wrote:
I've posted this before, but I've had success with this:
https://github.com/Smoren/huawei-ubuntu-sound-fix
Tested on Kbuntu, Solus and Endevour OS (all running plasma as that's my preference)
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I just dual booted Debian 12.4 Bookworm and again getting the dummy output.! |
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I only install this fix https://github.com/Smoren/huawei-ubuntu-sound-fix
After install all is working well have normal sound , my matbook now
recognise if I use headphones or not and speaker work.
Wolfgang Endres
…On Fri, 12 Jan 2024, 18:21 Enis K, ***@***.***> wrote:
I just dual booted Debian 12.4 Bookworm and again getting the dummy
output.!
Have you also done any changes on your site @spacer2010
<https://github.com/spacer2010> ?
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"Dummy output" maybe you didn't install the sof packet
Wolfgang Endres
…On Fri, 12 Jan 2024, 18:21 Enis K, ***@***.***> wrote:
I just dual booted Debian 12.4 Bookworm and again getting the dummy
output.!
Have you also done any changes on your site @spacer2010
<https://github.com/spacer2010> ?
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I can confirm that this workaround https://github.com/Smoren/huawei-ubuntu-sound-fix also works on Arch Linux and Matebook 16s out of box! Thanks @foofly |
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I have a matebook 14s and I'm trying to use the headset's microphone but it doesn't work, how do I fix it? |
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@catmeowjiao depending on your distro, the link I posted above may be your best bet. |
They should only respond to problems with Deepin, a Linux distribution in China. |
Confirm this working too, on Matebook 14 with kernel 6.9.3 on Arch Linux. |
and others
I tried different distros Ubuntu 21.10/Fedora and now Arch linux. I have an issue with speaker, headphone settings.
First of all the laptop has 4 speakers and 4 dijital mics.
Well these are problems:
Environment
I tried several model=NAME options but there is no result.
Here they are, installed alsa packages with sof-bin: alsa-card-profiles, alsa-firmware, alsa-lib, alsa-plugins, alsa-topology-conf, alsa-ucm-conf, alsa-utils, pulseaudio-alsa, zita-alsa-pcmi, sof-firmware, sof-tools
If you need more log, outputs, please lead me :)
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