The Analyzing Customer Reviews through Text Analysis British Airways Virtual Experience Project is a comprehensive effort to gain deeper insights into customer opinions and behavior towards British Airways. This project aims to leverage the power of text analysis to extract valuable information from customer reviews and use it to drive improvements in the airline's customer experience.
- Web scraping to gain company insights : Scrape and analyse customer review data to uncover findings for British Airways
- Predicting customer buying behaviour : Build a predictive model to understand factors that influence buying behaviour