sync•gw is the one and only fully portable server software available providing synchronization service between nearly any mobile device and your web server.
Why does my phone number does not arrive on client device?
Some information may not be synchronized due to internal device limitations not covered by back end handler. In some back ends you may enter "abc" as telephone number. If you try to synchronize this piece of information to cell phone, telephone number will not be synchronized, because numbers strings are only allowed to contain the digits 0 to 9 and the special characters "+ ()#".
I've attached a picture to my contact on server. Why does it not synchronize to client device?
All images are stored in common PNG graphic format in sync•gw. As soon as you connect your client device to sync•gw and this device is capable of receiving or sending images, the image is converted to the supported graphic format (the information about the supported graphics formats are exchanged during synchronization initialization).
During exchange of device information, some client devices raises the "Supporting pictures" flag,
but does include which graphic formats is supported. sync•gw assumes as default the JPEG graphic format. If that format is not supported by client device, picture may not been shown.
My server do not accept my credentials. What can I do?
If your server is configured to run as FAST-CGI then Apache do not provide your credentials automatically to PHP. Please goto to downloads and install the file .htaccess in root directory of your internet server.
CardDAV: How do I have to configure my Android device for synchronizing?
Please use the following Android CardDav description as starting point. This documentation should help you figuring out how to configure your device.
- Select CardDav-Sync
- Enter URL, user id and password. For more information about which URL to use, please check out our data store definitions
- Select address book to sync
- Check Account Name and click on address bookFinish. For synchronization in both directions please don't forget to un-check check box
CardDAV: How do I have to configure my iPhone device for synchronizing?
Please use the following iPhone CardDav description as starting point. This documentation should help you figuring out how to configure your device.
- In Settings open Accounts & Passwords
- Select Add Account
- Select Other
- Select Add CardDAV Account
- Insert server name (e.g.
[your-domain]), your user name (e.g. test@xx.com), your password and a description. Then click on Next. Please note, it might happen your iPhone claims the server certificate does not match. This might happen if you use Let's Encrypt certificates. In this case, please accept certificate shown.
ActiveSync: How can I configure my device for synchroniziation?
Please use the this description for an Android device as starting point. This documentation should help you figuring out how to configure your device.
- Select Settings and scroll down to Accounts
- Select Microsoft Exchange ActiveSync
- Enter E-Mail address and Password and click on Manual Setup
- Change in field Domain\username your user name to your e-Mail address. Add to Exchange server the
/sync.phpscript name. If your server does not have an valid SSL certificate available, de-select Use secure connection and click on Sign in
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