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[ACCTON/PDDF] Show platform summary display serial number=N/A on as7726 #10489

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jostar-yang opened this issue Apr 7, 2022 · 1 comment
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@jostar-yang
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Description

Show platform summary not display serial number on as7726

Steps to reproduce the issue:

  1. Install master image to as7726
  2. Do "show platform summary",
  3. show platform summary

Describe the results you received:

Serial number show "N/A" as below log,
Platform: x86_64-accton_as7326_56x-r0
HwSKU: Accton-AS7326-56X
ASIC: broadcom
ASIC Count: 1
Serial Number: N/A
Model Number: FP4ZZ7656005A
Hardware Revision: N/A

Describe the results you expected:

It should show serial number as below ,
Platform: x86_64-accton_as7326_56x-r0
HwSKU: Accton-AS7326-56X
ASIC: broadcom
ASIC Count: 1
Serial Number: 772632X1911006
Model Number: FP4ZZ7656005A
Hardware Revision: N/A

Output of show version:

(paste your output here)

Output of show techsupport:

(paste your output here or download and attach the file here )

Additional information you deem important (e.g. issue happens only occasionally):

@FuzailBrcm
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I will take care of this issue.

Root Cause: chasis.get_serial() is trying to retrieve the SERVICE_TAG of the chassis instead of serial number.

FuzailBrcm added a commit to FuzailBrcm/sonic-buildimage that referenced this issue Apr 8, 2022
FuzailBrcm added a commit to FuzailBrcm/sonic-buildimage that referenced this issue Apr 8, 2022
@prsunny prsunny added the Triaged this issue has been triaged label Apr 13, 2022
liushilongbuaa pushed a commit to liushilongbuaa/sonic-buildimage that referenced this issue Jun 20, 2022
Related work items: #49, #58, #107, sonic-net#247, sonic-net#249, sonic-net#277, sonic-net#593, sonic-net#597, sonic-net#1035, sonic-net#2130, sonic-net#2150, sonic-net#2165, sonic-net#2169, sonic-net#2178, sonic-net#2179, sonic-net#2187, sonic-net#2188, sonic-net#2191, sonic-net#2195, sonic-net#2197, sonic-net#2198, sonic-net#2200, sonic-net#2202, sonic-net#2206, sonic-net#2209, sonic-net#2211, sonic-net#2216, sonic-net#7909, sonic-net#8927, sonic-net#9681, sonic-net#9733, sonic-net#9746, sonic-net#9850, sonic-net#9967, sonic-net#10104, sonic-net#10152, sonic-net#10168, sonic-net#10228, sonic-net#10266, sonic-net#10288, sonic-net#10294, sonic-net#10313, sonic-net#10394, sonic-net#10403, sonic-net#10404, sonic-net#10421, sonic-net#10431, sonic-net#10437, sonic-net#10445, sonic-net#10457, sonic-net#10458, sonic-net#10465, sonic-net#10467, sonic-net#10469, sonic-net#10470, sonic-net#10474, sonic-net#10477, sonic-net#10478, sonic-net#10482, sonic-net#10485, sonic-net#10488, sonic-net#10489, sonic-net#10492, sonic-net#10494, sonic-net#10498, sonic-net#10501, sonic-net#10509, sonic-net#10512, sonic-net#10514, sonic-net#10516, sonic-net#10517, sonic-net#10523, sonic-net#10525, sonic-net#10531, sonic-net#10532, sonic-net#10538, sonic-net#10555, sonic-net#10557, sonic-net#10559, sonic-net#10561, sonic-net#10565, sonic-net#10572, sonic-net#10574, sonic-net#10576, sonic-net#10578, sonic-net#10581, sonic-net#10585, sonic-net#10587, sonic-net#10599, sonic-net#10607, sonic-net#10611, sonic-net#10616, sonic-net#10618, sonic-net#10619, sonic-net#10623, sonic-net#10624, sonic-net#10633, sonic-net#10646, sonic-net#10655, sonic-net#10660, sonic-net#10664, sonic-net#10680, sonic-net#10683
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