Cannot get past sign in: "User interaction failed." #759
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dbus
Bug reports related to dbus setup
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Strike that, I was able to add an existing repository from my hard drive. I just can't sign in to clone anything. |
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I have also been having this issue using the flatpak. Just updated today but the issue persists. |
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Just want to add I've been using the latest Flatpak on both a GNOME system (Fedora Silverblue) and KDE system (Fedora Kinoite). Oddly enough, I get the error only with KDE. What's even more confusing is when I used to use Arch Linux with KDE I never got this issue installing GitHub Desktop from the AUR. #753 also seems to suggest it's only a problem with the Flatpak on KDE Plasma. |
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This is consistent with my experience, I tried it under Gnome and it can
authenticate, I would up switching to the RPM version which can
Authenticate under KDE.
…On Sun, Sep 11, 2022 at 12:18 PM PastThePixels ***@***.***> wrote:
Just want to add I've been using the latest Flatpak on both a GNOME system
(Fedora Silverblue) and KDE system (Fedora Kinoite). Oddly enough, I get
the error only with KDE. What's even more confusing is when I used to use
Arch Linux with KDE I never got this issue installing GitHub Desktop from
the AUR. #753 <#753> also seems
to suggest it's only a problem with the Flatpak on KDE Plasma.
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I was able to successfully authenticate on Fedora KDE with the Flatoak version in the past, but I can't anymore |
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I managed to get mine working after uninstalling the Flatpak, installing via DNF, then installing the GPG certificate, as it says to do so on the install.
I don't know which of these actually resolved the problem, or if I'm just on a slightly older version that works, but this seems to be a solution. I'm on Fedora, KDE, but I'm not sure if that makes a difference, just make sure the GPG certificate is installed the right way |
There's more details in the logs about why this error is occurring, but the core of the problem is that |
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Tagging this as "more information needed" because I can only guess what's happening without more details, which the logs do contain... |
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How can I get logs from the program? |
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@thelabcat the files should be located at |
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Ok. Will check... |
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Founr in ~/.var/app/io.github.shiftey.Desktop/config/GitHub Desktop/logs (Flatpak-Version) 2022-10-27T22:11:22.457Z - info: [ui] [SignInStore] initializing OAuth flow |
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Here's my log showing pretty much the same thing on the latest version: |
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@hoggatt @yerodinquarzen thanks for the logs. This looks like the sign-in flow is failing at the step where we want to persist the token to the credential store. I see some mentions of KDE in here, which suggests that |
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I have the same issue with the latest flatpak 3.2.0-linux1. Not sure how to fix it though. The apt version works without any issues. |
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I am using Fedora 37 KDE spin. When I try to install the Flatpak version the authentication fails. When using the RPM doesn't.
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@LNDF that's great to hear - what version of the package do you have installed? This might help other KDE-based users get unblocked here... |
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Copied from the KInfoCenter: Operating System: Fedora Linux 37 libsecrets support was introduced in KDE Frameworks 5.97. |
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I ran the application with the following command and got this output. Running through Flatpak: |
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I think I found the root of the cause. Maybe a issuse should be opened on the Fedora bug tracker to remove gnome-keyring and xdg-desktop-portal-gtk by default. |
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Still having this issue on Ubuntu 23.10, with the flatpak version |
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Closing this out for now as the original issue is a Please check the issue tracker for other issues that are sign-in related. |
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The problem
I attempted to sign in, and then the app asked me for my name and email, but upon clicking finish it says "Error: User interaction failed", and even though the UI moves on, any further attempts to use any feature result in this error message.
Release version
3.0.5-linux1 (x64)
Operating system
KDE Neon 5.25 (x64)
Steps to reproduce the behavior
No response
Log files
No response
Screenshots
No response
Additional context
No response
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