About

Simple ticketing system designed for manufacturing environments where production workers need to contact specific department but they don't have AD/email accounts. Ticket request form consists of three dependant select fields where production workers can pick select options in following order:
Manufacturing zone (from which worker raises an issue), position (place where worker performs his duties) and problem.

Workers can also:
-> add short message (250 characters) to describe their problem
-> attach files
-> select priority

Check documentation folder for more info.

Prequisites

• PHP 8.0+
• Composer

Installation

1. Download/clone repository
2. Run composer update
3. Set up your .env file with your database configuration, eg.:

  DB_CONNECTION=mysql        // your DB driver (pgsql for Postgres, sqlsrv for SQL Server)
  DB_HOST=127.0.0.1
  DB_PORT=3306
  DB_DATABASE=factorydesk
  DB_USERNAME=root
  DB_PASSWORD=root

4. Run following commands:

  php artisan migrate
  php artisan serve

Demo

Note: Heroku weirdly loads font sometimes so if dashboard seems off to you just reload page.
https://factorydesk.herokuapp.com/
Test account credentials:

Login: test
Pass: FactoryDesk

Test account is a member of IT department so keep that in mind when testing.