Sezzle Plugin for Shopware 5

Introduction

This document will help you in installing Sezzle's Shopware 5 plugin.

How to install the plugin?

There are two ways of installing and upgrading the plugin.

• By composer.
• Manual Process.

For all purposes assume [Shopware] as your Shopware 5 root directory.

Composer

• Open terminal and navigate to Shopware root path.
• Run the below command for the adding the plugin into your codebase: composer require sezzle/shopware5

Manual

• Download the .zip or tar.gz file from Sezzle's github repository.
• Unzip the file.
• Navigate to Shopware [Shopware]/custom/plugins/ either through SFTP or SSH.
• Create SezzlePayment directory and copy the contents of unzipped folder to [Shopware]/custom/plugins/SezzlePayment.
• Login to Shopware 5 Backend and navigate to Configuration > Plugin Manager > Management > Installed.
• Find Sezzle from the Uninstalled list and click on the + button to install the plugin.
• Once installed, you will see Sezzle under Inactive list. Click on the x button to activate the plugin.
• After successful activation, you will be able to see Sezzle under Configuration > Payment Methods.

How to upgrade the plugin?

Composer

• Change the version number of the sezzle/sezzlepay inside composer.json.
• Open terminal and navigate to Shopware root path.
• Run the following command for the updating the plugin to a newer version: composer update sezzle/sezzlepay

Manual

• Download the .zip or tar.gz file from Sezzle's github repository.
• Unzip the file.
• Delete the contents from [Shopware]/custom/plugins/SezzlePayment.
• Copy the contents of SezzlePayment directory from unzipped folder to [Shopware]/custom/plugins/SezzlePayment/.
• Login to Shopware Backend and navigate to Configuration > Cache/performance.
• Flush the cache storage by selecting Clear shop cache.

Configure Sezzle

Payment Configuration

• Make sure you have the Merchant UUID and the API Keys from the Sezzle Merchant Dashboard. You must be registered with Sezzle to access the Merchant Dashboard.
• Navigate to Customers > Payments > Sezzle > Settings in your Shopware Backend.
• Enable Sezzle by checking the Enable for this shop checkbox.
• Set the Public Key and Private Key.
• For testing, enable the Sandbox mode by checking the Enable sandbox checkbox.
• You can also verify your API Keys by clicking on the Test API Settings button.
• Set the Merchant UUID.
• Set the Merchant Location as per the store origin.
• Check the Enable Tokenization checkbox to enable customer tokenization in the Sezzle checkout. If the customer agrees to be tokenized, then future checkouts for this customer will not require a redirect to Sezzle.
• Set Payment Action as Authorize only for doing payment authorization only and Authorize and Capture for doing instant capture.
• Check the Display errors checkbox for showing up Sezzle related error code on the web URL on failure.
• Check the Enable Widget in PDP checkbox to add the widget script and the Sezzle Widget Modal to the Product Display Page.
• Check the Enable Widget in Cart checkbox to add the widget script and the Sezzle Widget Modal to the Cart Page.
• Set Logging to ERROR to log only error messages or ALL to log all messages, including errors, warnings, and notices.
• Save the settings and clear the cache.

Your store is now ready to accept payments through Sezzle.

Frontend Functionality

• If you have successfully installed the Sezzle plugin, then Sezzle will be included as a payment method in the checkout page.
• Select Sezzle and move forward.
• Once you click Complete Payment, you will be redirected to Sezzle Checkout to complete the checkout. Note: If your account is already tokenized, skip the next two steps as you will not be redirected to Sezzle.
• [Optional] On the final page of Sezzle Checkout, check the Approve {Store Name} to process payments from your Sezzle account for future transactions. You may revoke this authorization at any time in your Sezzle Dashboard to tokenize your account.
• Finally, click on Complete Order to complete your purchase.
• On successful order placement, you will be redirected to the order confirmation page.

Capture Payment

• If Payment Action is set to Authorize and Capture, capture will be performed instantly from the plugin after order is created and validated in Shopware.
• If Payment Action is set to Authorize, capture needs to be performed manually from the Shopware backend. Follow the below steps to capture.
  • Go the order and click on Sezzle tab.
  • Input a value in Amount field and click on Capture to capture the payment in Sezzle.

Refund Payment

• Go the order and click on Sezzle tab.
• Input a value in Amount field and click on Refund to refund the payment in Sezzle.

Release Payment

• Go the order and click on Sezzle tab.
• Input a value in Amount field and click on Release to release the payment in Sezzle.

Order Verification in Shopware Backend

• Login to Shopware admin and navigate to Customers > Orders.
• Proceed into the corresponding order.
• Payment is successfully captured by Sezzle when:
  • Current Payment Status is Completely Paid.
  • Capture Amount equals the Auth Amount.
• Payment is only authorized when:
  • Current Payment Status is Open.
  • Auth Amount equals the Order Amount.
  • Capture Amount equals 0.
• Payment is refunded when:
  • Current Payment Status is Re-crediting.
  • Refund Amount is equal to or less than the Capture Amount.
• Payment is released when:
  • Current Payment Status is The process is cancelled for a full release or Open for a partial release.
  • Amount will be deducted from Auth Amount and should appear in Released Amount.

Order Verification in Sezzle Merchant Dashboard

• Login to Sezzle Merchant Dashboard and navigate to Orders.
• Proceed into the corresponding order.
• Payment successfully captured has a status of Approved.
• Payment authorized but not captured has a status of Authorized, uncaptured.
• Payment refunded has a status of Refunded or Partially refunded.
• Payment released or not captured before the authorization expired has a status of Deleted due to checkout not being captured before expiration.

Customer Tokenization Details

• Login to Shopware Backend and navigate to Customers > Customers.
• Select customer to view tokenization details.
• Sezzle Customer UUID, Sezzle Customer UUID Expiry and Sezzle Customer UUID Status will appear under Free text fields.

How Sandbox works?

• In the Sezzle settings page of your Shopware Backend, enter the Sandbox API Keys from your Sezzle Merchant Sandbox Dashboard and check the Enable sandbox checkbox, then save the configuration. Make sure you are doing this on your dev/staging website.
• On your website, add an item to the cart, then proceed to Checkout and select Sezzle as the payment method.
• Once you click Complete Payment, you will be redirected to Sezzle Checkout to complete the checkout. Note: If your account is already tokenized, skip the next four steps as you will not be redirected to Sezzle.
• Sign In or Sign Up to continue.
• Enter the payment details using test data, then move to final page.
• [Optional] Check the Approve {Store Name} to process payments from your Sezzle account for future transactions. You may revoke this authorization at any time in your Sezzle Dashboard to tokenize your account.
• Finally, click on Complete Order to complete your purchase.
• Sandbox testing is complete. You can log in to your Sezzle Merchant Sandbox Dashboard to see the test order you just placed.

Troubleshooting/Debugging

• There is logging enabled by Sezzle for tracing the Sezzle actions.
• In case merchant is facing issues which is unknown to Merchant Success and Support team, they can ask for these logs and forward to the Platform Integrations team.
• Name of the log will be plugin_dev-<current-date>.log.It is always recommended sending the core_dev-<current-date> for better tracing of issues.
• Logs can be find in [Shopware]/var/log/.