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Fix inaccurate event storage limit and clarify event history behavior #7477

Merged
merged 4 commits into from
Mar 6, 2025
Merged

Fix inaccurate event storage limit and clarify event history behavior #7477

merged 4 commits into from
Mar 6, 2025

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pwseg
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@pwseg pwseg commented Mar 6, 2025

Proposed changes

  • Removed the "Events Lookback History" row from both the Engage and Unify product limits pages. Segment stores data indefinitely, so the 3-year retention limit was incorrect.
  • Clarified the "Event History" row to explain that Segment may not ingest events timestamped before January 1, 1970, but event storage itself is indefinite.

Merge timing

  • ASAP once approved.

Related issues (optional)

Closes #6521

@pwseg pwseg added the fixed-content fix to content that has outdated or wrong information label Mar 6, 2025
@pwseg pwseg requested a review from forstisabella March 6, 2025 17:21
@pwseg pwseg linked an issue Mar 6, 2025 that may be closed by this pull request
[Content]: Confusing Engage limits points #6521
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@pwseg pwseg marked this pull request as draft March 6, 2025 17:31
@pwseg pwseg marked this pull request as ready for review March 6, 2025 18:29
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@pwseg pwseg merged commit 4c538c5 into develop Mar 6, 2025
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@pwseg pwseg deleted the 6521-content-confusing-engage-limits-points branch March 6, 2025 19:47
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Thank you for your contribution! Your pull request is merged, but may take a day or two to appear on the site.

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@forstisabella forstisabella forstisabella approved these changes

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[Content]: Confusing Engage limits points
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