Failure to Print to PDF

[DuncanLithgow]

Describe the bug
Failure to print to PDF

To Reproduce
Steps to reproduce the behavior:

1. Go to Print Tool
2. Change naming so it only uses number
3. Select paper size A0

Expected behavior

Screenshots

Desktop (please complete the following information):

• Windows 10, very restrictive IT environment
• pyRevit Version 4.7.4
• pyRevit Environment: Open a command prompt and run the command below. Replace these lines with the results. Take a look at this markdown guide and wrap the command results in ``` when pasting here for correct formatting.

==> Registered Clones (full git repos)
==> Registered Clones (deployed from archive/image)
master | Deploy: "basepublic" | Branch: "master" | Version: "4.7.4" | Path: "C:\Users\dli\AppData\Roaming\pyRevit-Master"
==> Attachments
master | Product: "2020.1 Update" | Engine: 277 | Path: "C:\Users\dli\AppData\Roaming\pyRevit-Master" | Manifest: "C:\Users\dli\AppData\Roaming\Autodesk\Revit\Addins\2020\pyRevit.addin"
master | Product: "2019.2.2 Hotfix" | Engine: 277 | Path: "C:\Users\dli\AppData\Roaming\pyRevit-Master" | Manifest: "C:\Users\dli\AppData\Roaming\Autodesk\Revit\Addins\2019\pyRevit.addin"
master | Product: "2018.3.3 Security Fix" | Engine: 277 | Path: "C:\Users\dli\AppData\Roaming\pyRevit-Master" | Manifest: "C:\Users\dli\AppData\Roaming\Autodesk\Revit\Addins\2018\pyRevit.addin"
master | Product: "2017.2.5 Security Fix" | Engine: 277 | Path: "C:\Users\dli\AppData\Roaming\pyRevit-Master" | Manifest: "C:\Users\dli\AppData\Roaming\Autodesk\Revit\Addins\2017\pyRevit.addin"
==> Installed Extensions
==> Default Extension Search Path
C:\Users\dli\AppData\Roaming\pyRevit\Extensions
==> Extension Search Paths
==> Extension Sources - Default
https://github.com/eirannejad/pyRevit/raw/master/extensions/extensions.json
==> Extension Sources - Additional
==> Installed Revits
2020.1 Update | Version: 20.1.0.81 | Build: 20190725_1135(x64) | Language: 1033 | Path: "C:\Program Files\Autodesk\Revit 2020"
2019.2.2 Hotfix | Version: 19.2.20.24 | Build: 20190808_0900(x64) | Language: 1033 | Path: "C:\Program Files\Autodesk\Revit 2019"
2018.3.3 Security Fix | Version: 18.3.3.18 | Build: 20190510_1515(x64) | Language: 1033 | Path: "C:\Program Files\Autodesk\Revit 2018"
2017.2.5 Security Fix | Version: 17.0.1169.0 | Build: 20190508_0315(x64) | Language: 1033 | Path: "C:\Program Files\Autodesk\Revit 2017"
==> Running Revit Instances
PID: 21072 | 2018.3.3 Security Fix | Version: 18.3.3.18 | Build: 20190510_1515(x64) | Language: 0 | Path: "C:\Program Files\Autodesk\Revit 2018"
==> User Environment
Microsoft Windows 10 [Version 10.0.17763]
Executing User: [redacted]\DLI
Active User: [redacted]\DLI
Admin Access: No
%APPDATA%: "C:\Users\dli\AppData\Roaming"
Latest Installed .Net Framework: 4.8
No .Net Target Packs are installed.
No .Ne-Core Target Packs are installed.
pyRevit CLI 0.17.0.0

Additional context

IronPython Traceback:
Traceback (most recent call last):
 File "C:\Users\dli\AppData\Roaming\pyRevit-Master\extensions\pyRevitTools.extension\pyRevit.tab\Drawing Set.panel\Print Sheets.pushbutton\script.py", line 1133, in <module>
 File "C:\Users\dli\AppData\Roaming\pyRevit-Master\extensions\pyRevitTools.extension\pyRevit.tab\Drawing Set.panel\Print Sheets.pushbutton\script.py", line 1117, in print_sheets
 File "C:\Users\dli\AppData\Roaming\pyRevit-Master\extensions\pyRevitTools.extension\pyRevit.tab\Drawing Set.panel\Print Sheets.pushbutton\script.py", line 763, in _print_sheets_in_order
Exception: A managed exception was thrown by Revit or by one of its external applications.


Script Executor Traceback:
Autodesk.Revit.Exceptions.InternalException: A managed exception was thrown by Revit or by one of its external applications.
 at Microsoft.Scripting.Interpreter.ThrowInstruction.Run(InterpretedFrame frame)
 at Microsoft.Scripting.Interpreter.Interpreter.HandleException(InterpretedFrame frame, Exception exception)
 at Microsoft.Scripting.Interpreter.Interpreter.Run(InterpretedFrame frame)
 at Microsoft.Scripting.Interpreter.LightLambda.Run3[T0,T1,T2,TRet](T0 arg0, T1 arg1, T2 arg2)
 at IronPython.Runtime.Method.MethodBinding`1.SelfTarget(CallSite site, CodeContext context, Object target, T0 arg0)
 at System.Dynamic.UpdateDelegates.UpdateAndExecute3[T0,T1,T2,TRet](CallSite site, T0 arg0, T1 arg1, T2 arg2)
 at Microsoft.Scripting.Interpreter.DynamicInstruction`4.Run(InterpretedFrame frame)
 at Microsoft.Scripting.Interpreter.Interpreter.Run(InterpretedFrame frame)
 at Microsoft.Scripting.Interpreter.LightLambda.Run4[T0,T1,T2,T3,TRet](T0 arg0, T1 arg1, T2 arg2, T3 arg3)
 at IronPython.Compiler.PythonCallTargets.OriginalCallTarget3(PythonFunction function, Object arg0, Object arg1, Object arg2)
 at CallSite.Target(Closure , CallSite , Object , Object , RoutedEventArgs )
 at System.Dynamic.UpdateDelegates.UpdateAndExecute3[T0,T1,T2,TRet](CallSite site, T0 arg0, T1 arg1, T2 arg2)
 at _Scripting_(Object[] , Object , RoutedEventArgs )
 at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
 at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
 at System.Windows.Controls.Primitives.ButtonBase.OnClick()
 at System.Windows.Controls.Button.OnClick()
 at System.Windows.Controls.Primitives.ButtonBase.OnMouseLeftButtonUp(MouseButtonEventArgs e)
 at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
 at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)
 at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
 at System.Windows.UIElement.ReRaiseEventAs(DependencyObject sender, RoutedEventArgs args, RoutedEvent newEvent)
 at System.Windows.UIElement.OnMouseUpThunk(Object sender, MouseButtonEventArgs e)
 at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
 at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)
 at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
 at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
 at System.Windows.UIElement.RaiseTrustedEvent(RoutedEventArgs args)
 at System.Windows.Input.InputManager.ProcessStagingArea()
 at System.Windows.Input.InputManager.ProcessInput(InputEventArgs input)
 at System.Windows.Input.InputProviderSite.ReportInput(InputReport inputReport)
 at System.Windows.Interop.HwndMouseInputProvider.ReportInput(IntPtr hwnd, InputMode mode, Int32 timestamp, RawMouseActions actions, Int32 x, Int32 y, Int32 wheel)
 at System.Windows.Interop.HwndMouseInputProvider.FilterMessage(IntPtr hwnd, WindowMessage msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
 at System.Windows.Interop.HwndSource.InputFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
 at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
 at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
 at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
 at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
 at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
 at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
 at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
 at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
 at System.Windows.Window.ShowHelper(Object booleanBox)
 at System.Windows.Window.ShowDialog()
 at Microsoft.Scripting.Interpreter.FuncCallInstruction`2.Run(InterpretedFrame frame)
 at Microsoft.Scripting.Interpreter.Interpreter.Run(InterpretedFrame frame)
 at Microsoft.Scripting.Interpreter.LightLambda.Run3[T0,T1,T2,TRet](T0 arg0, T1 arg1, T2 arg2)
 at System.Dynamic.UpdateDelegates.UpdateAndExecute2[T0,T1,TRet](CallSite site, T0 arg0, T1 arg1)
 at Microsoft.Scripting.Interpreter.DynamicInstruction`3.Run(InterpretedFrame frame)
 at Microsoft.Scripting.Interpreter.Interpreter.Run(InterpretedFrame frame)
 at Microsoft.Scripting.Interpreter.LightLambda.Run2[T0,T1,TRet](T0 arg0, T1 arg1)
 at IronPython.Compiler.PythonScriptCode.RunWorker(CodeContext ctx)
 at PyRevitLabs.PyRevit.Runtime.IronPythonEngine.Execute(ScriptRuntime& runtime)

[eirannejad]

Hmmm. The error message Exception: A managed exception was thrown by Revit or by one of its external applications. from Revit doesn't help me much.

Any chance I can get a stripped down copy of a model that causes the issue? I basically need to figure out what is special on your machine or model that is making the printing unhappy

Thanks so much for the awesome error report btw 👍

[DuncanLithgow]

I can't provide you with any type of copy of this model without stripping it quiet extensively. I might probably get in trouble just sending you a stripped down template file. I assume this would make it useless to you. I can mention that this is a BIM360 Documents project if you think that makes a difference. It shouldn't. I have no problems with my other PDF export tools.

[eirannejad]

@DuncanLithgow Fair.

Are there any addons or blocks that might not allow the tool to set the current print settings? I'm looking at the line 763 on the script which is the one failing. It's print_mgr.PrintSetup.CurrentPrintSetting and is trying to set the current print settings to the selected setting on the Print Sheets window

[DuncanLithgow]

There are a few addins, two of them have functions that affect printing. Should I try and disable them for a session?

[eirannejad]

Maybe. Try disabling those and see. This is baffling me. Never seen this one before

[eirannejad]

Merged with #901

[DuncanLithgow]

What is "Heisenbug"?

[eirannejad]

A bug that is hard to find hahaa