PSMoveService crash if PSNavi is connected via USB

[magadan]

Hello,

Bug found: If 'PS3 Move Motion Left Hand Controller' (Navigation Controller) is connected to USB the PSMoveservice not open on Windows 10 here, just close.

[HipsterSloth]

Can you launch PSMoveService from the command line? If so, what is the error you are getting before the service shuts down? It sounds like you are hitting an exception at start-up (probably related to opening the USB connected controller) and then the service is exiting immediately.

[magadan]

Hello, i can run in the 'cmd' window but when i enter command psmoveservice.exe another cmd prompt window opens and desapear (close) very fast.

[cboulay]

Are you running psmoveservice.exe in the cmd window?
Probably it won't work right away because you have to cd into the correct directory.
You'll have to do a quick self-teaching on how to use Windows' "Command Prompt". It's not difficult.

[rodrigost23]

@magadan Run cmd as administrator first.

[magadan]

Now working. Bellow the message (when 'navigation controller' as attached in usb)

D:\PSMoveService-v0.9alpha5_0_0\Win64>PSMoveService.exe
[2016-09-29 14:41:43.775]: main - Starting PSMoveServiceConfig file name: "C:\Users\crist\AppData\Roaming\PSMoveService\ControllerManagerConfig.json"
[2016-09-29 14:41:43.778]: bluetooth_get_host_address - Found a bluetooth radio[2016-09-29 14:41:43.779]: bluetooth_get_host_address - Retrieved radio infoConfig file name: "C:\Users\crist\AppData\Roaming\PSMoveService\TrackerManagerConfig.json"
[2016-09-29 14:41:43.811]: PSNaviController::open - Opening PSNaviController(?\hid#vid_054c&pid_042f#6&34a0d99a&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030})[2016-09-29 14:41:43.814]: PSNaviController::open - with EMPTY serial_number[2016-09-29 14:41:43.815]: EXCEPTION - PSMoveService - invalid string positionConfig file name: "C:\Users\crist\AppData\Roaming\PSMoveService\ControllerManagerConfig.json"
[2016-09-29 14:41:43.818]: ClientConnection::stop - Stopping client connection id 0
D:\PSMoveService-v0.9alpha5_0_0\Win64>

This is the problem: PSNaviController::open - with EMPTY serial_number[2016-09-29 14:41:43.815]: EXCEPTION

[HipsterSloth]

Oh ha! Yeah that explains it. Thanks for the log by the way. The PSNavi support is half implemented (framework is all in place but not debugged). I though I had the controller iterator disabled for that type of controller, but apparently not. I hadn't tried to test with a Navi controller in quite a while so it wouldn't surprise me if there was a crash with that. I can fix it so that it wont attempt to open a Navi until I have that feature actually working.

Thanks for the catch!

[HipsterSloth]

I just checked in a fix for this crash in master. It'll be in the next release.

[HipsterSloth]

This fix is now in the latest release (https://github.com/cboulay/PSMoveService/releases/tag/v0.9-alpha5.3)