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Andreas Pillath edited this page Nov 22, 2020 · 1 revision

AVR-Remote - FAQ

The application does not find your receiver

  • Make sure you own a supported receiver
  • To use this application, you have to enable "Manual Setup" / "Network Setup" / "Other" / "Network Standby" on your receiver
  • Your receiver has to be connected to your wireless access point (WLAN/WiFi)
  • Your phone must be connected as well
  • Your router/access point must allow communication on TCP ports 23 and 80 between your phone and receiver
  • Try to connect to the receivers web-page, if this works, try AVR-Remote
  • Try to pull the plug of your receiver and router for about a minute
The receiver stops responding to commands
  • Your receiver maybe hung. Try to cold restart your receiver. If this does not help, pull the plug for at least one minute. Try the same with your WiFi/WLAN router.
  • Try to update your receivers firmware. After the update you should do cold restart again
  • Try to avoid WLAN-connection losses, this hangs your receiver when AVR-remote is active
Power on does not work
  • Make sure network standby is enabled on your receiver.
What is "experimental" device support
  • The used protocol is not officially supported/documented on these devices by Denon/Marantz.
  • The device does not support the complete command set.
Streaming from Android device
  • AVR-Remote does not support DLNA/Airplay streaming from your Android device to your receiver.
  • There are many other Apps which support this functionality (Skifta, UPnPlay, DS audio, Fritz media,...)
Icon remains in status area
  • This is actually an optional feature. To disable it uncheck the "Permanent Status-Area Icon" setting
Predefine Quick-Settings
  • You have to long press "Quick" and then select an option.
Enable more level controls
  • The exact conditions for every control are unknown for me, but "Options/Audio/[Tone Control=On|MultiEQ=Manual]" are good starting points. Choosing a surround-mode like "Matrix" could help. Pressing "Cancel" resets all levels to the state before modification.
  • Try Matrix/Rock-Arena Surround modes.

Control a second receiver

  • Manually define the IP and model of your second receiver in settings under "2. receiver".
  • You could also use "Menu/extended/Scan for 2. receiver" to do a scan.
  • To switch receivers press the status button on the main screen.

Proxy support

  • Control a receiver behind a proxy (Socks/OpenVPN)
  • Manually define the IP and Port addresses in the settings.
  • Format is IP[:ControlPort[:HTTP_Port[:HTTP_IP]]]. Default example '192.168.1.12:23:80:192.168.1.12'

Request additional help

  • Set Logging to file. (Settings/Develop/Logging)
  • Try to reproduce the problem.
  • Please press Menu/Feedback and attach the log file.
Request a new feature
  • Please send me a feedback email, so I can ask for further details.
  • Maybe I don't have the hardware or account to test, so I will need your help.
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