Blue Screen Of Death (PAGE_FAULT_IN_NONPAGED_AREA) when starting the game

[123321mario]

Type

BSOD

Bug description

I'm not a frequent player. I opened the game for the first time since like 2 months and it makes my PC completely crash and blue screen with this error as soon I click on the shortcut:

I tried updating, also crashes.
Can't share the log zip file since I can't access the button to save them in game.
I attached the log file i found in the game's folder
I tried completely uninstalling the game but as soon i restart the installer, it crashes again.

My specs:
i7-9700KF
64gb RAM
RTX 2070
Win 11 23H2 22631.3593

Tried launching the game on my laptop, got no issues.

Screenshots or videos

No response

Version

Can't open the game to verify but it crashes when using the 2024.521.2 updater

Logs

---

runtime Log for 123321mario (LogLevel: Verbose)
Running osu 2024.521.2.0 on .NET 8.0.5
Environment: Windows (Microsoft Windows NT 10.0.22631.0), 8 cores

2024-05-25 21:10:52 [verbose]: Threaded optimizations set failed!
2024-05-25 21:10:52 [verbose]: Starting legacy IPC provider...
2024-05-25 21:10:52 [verbose]: 🖼️ Configuration renderer choice: Automatic
2024-05-25 21:10:52 [verbose]: 🖼️ Renderer fallback order: [ Direct3D 11, Direct3D 11 (Experimental), OpenGL, Vulkan (Experimental) ]
2024-05-25 21:10:52 [verbose]: 🖼️ Initialising "Veldrid" renderer with "Direct3D11" surface
2024-05-25 21:10:53 [verbose]: Updated display mode to desktop resolution: 3840x2160@60, SDL_PIXELFORMAT_RGB888
2024-05-25 21:10:53 [verbose]: Direct3D 11 Initialized
2024-05-25 21:10:53 [verbose]: Direct3D 11 Feature Level: 11.1
2024-05-25 21:10:53 [verbose]: Direct3D 11 Adapter: NVIDIA GeForce RTX 2070
2024-05-25 21:10:53 [verbose]: Direct3D 11 Dedicated Video Memory: 8006 MB
2024-05-25 21:10:53 [verbose]: Direct3D 11 Dedicated System Memory: 0 MB
2024-05-25 21:10:53 [verbose]: Direct3D 11 Shared System Memory: 32727 MB
2024-05-25 21:10:53 [verbose]: UseStructuredBuffers: True
2024-05-25 21:10:53 [verbose]: 🖼️ Renderer initialised!
2024-05-25 21:10:53 [verbose]: Host execution state changed to Running
2024-05-25 21:10:53 [verbose]: Execution mode changed to MultiThreaded
2024-05-25 21:10:53 [verbose]: 🔈 BASS initialised
2024-05-25 21:10:53 [verbose]: BASS version: 2.4.16.7
2024-05-25 21:10:53 [verbose]: BASS FX version: 2.4.12.6
2024-05-25 21:10:53 [verbose]: BASS MIX version: 2.4.11.1
2024-05-25 21:10:53 [verbose]: Device: Default
2024-05-25 21:10:53 [verbose]: Driver:
2024-05-25 21:10:53 [verbose]: Update period: 5 ms
2024-05-25 21:10:53 [verbose]: Device buffer length: 10 ms
2024-05-25 21:10:53 [verbose]: Playback buffer length: 100 ms
2024-05-25 21:10:53 [verbose]: 🔈 BASS initialised
2024-05-25 21:10:53 [verbose]: BASS version: 2.4.16.7
2024-05-25 21:10:53 [verbose]: BASS FX version: 2.4.12.6
2024-05-25 21:10:53 [verbose]: BASS MIX version: 2.4.11.1
2024-05-25 21:10:53 [verbose]: Device: Default
2024-05-25 21:10:53 [verbose]: Driver:
2024-05-25 21:10:53 [verbose]: Update period: 5 ms
2024-05-25 21:10:53 [verbose]: Device buffer length: 10 ms
2024-05-25 21:10:53 [verbose]: Playback buffer length: 100 ms
2024-05-25 21:10:53 [verbose]: Running realm migration to version 41...
2024-05-25 21:10:53 [verbose]: Migration completed in 4ms
2024-05-25 21:10:53 [verbose]: Beginning realm file store cleanup
2024-05-25 21:10:53 [verbose]: Finished realm file store cleanup (0 of 0 deleted)
2024-05-25 21:10:54 [verbose]: Opened realm "C:\Users\123321mario\AppData\Roaming\osu\client.realm" at version 41
2024-05-25 21:10:54 [verbose]: 🖍️ Shader Texture2D/Texture loaded from cache!
2024-05-25 21:10:54 [verbose]: 🖍️ Shader Texture2D/CircularProgress loaded from cache!
2024-05-25 21:10:54 [verbose]: Updated display mode to fullscreen resolution: 3840x2160@60, SDL_PIXELFORMAT_RGB888
2024-05-25 21:10:54 [verbose]: Loading FPSCounter...
2024-05-25 21:10:54 [verbose]: Loaded FPSCounter!
2024-05-25 21:10:54 [verbose]: Loading OsuLogo...
2024-05-25 21:10:54 [verbose]: Texture -'s upload queue is large (100)
2024-05-25 21:10:54 [verbose]: 🖍️ Shader Texture2D/TriangleBorder loaded from cache!
2024-05-25 21:10:54 [verbose]: Loaded OsuLogo!
2024-05-25 21:10:54 [verbose]: Loading UserStatisticsWatcher...
2024-05-25 21:10:54 [verbose]: 📺 OsuScreenStack#435(depth:1) loading Loader#579
2024-05-25 21:10:54 [verbose]: Loaded UserStatisticsWatcher!
2024-05-25 21:10:54 [verbose]: Loading Toolbar...
2024-05-25 21:10:54 [verbose]: 📺 OsuScreenStack#435(depth:1) entered Loader#579
2024-05-25 21:10:54 [verbose]: 🖍️ Shader Texture2D/Blur loaded from cache!
2024-05-25 21:10:54 [verbose]: Texture -'s upload queue is large (200)
2024-05-25 21:10:54 [verbose]: Texture -'s upload queue is large (300)
2024-05-25 21:10:54 [verbose]: 🖍️ Shader CursorTrail/Texture loaded from cache!
2024-05-25 21:10:54 [verbose]: 🖍️ Shader Texture3D/Texture loaded from cache!
2024-05-25 21:10:54 [verbose]: Texture -'s upload queue is large (400)
2024-05-25 21:10:54 [verbose]: Texture -'s upload queue is large (500)
2024-05-25 21:10:54 [verbose]: Texture -'s upload queue is large (100)
2024-05-25 21:10:54 [verbose]: Loaded Toolbar!
2024-05-25 21:10:54 [verbose]: Loading VolumeOverlay...
2024-05-25 21:10:54 [verbose]: Texture -'s upload queue is large (600)
2024-05-25 21:10:54 [verbose]: Loaded VolumeOverlay!
2024-05-25 21:10:54 [verbose]: Loading OnScreenDisplay...
2024-05-25 21:10:54 [verbose]: Texture -'s upload queue is large (700)
2024-05-25 21:10:54 [verbose]: Loaded OnScreenDisplay!
2024-05-25 21:10:54 [verbose]: Loading NotificationOverlay...
2024-05-25 21:10:54 [verbose]: Texture -'s upload queue is large (800)
2024-05-25 21:10:54 [verbose]: Loaded NotificationOverlay!
2024-05-25 21:10:54 [verbose]: Loading LegacyImportManager...
2024-05-25 21:10:55 [verbose]: Loaded LegacyImportManager!
2024-05-25 21:10:55 [verbose]: Loading ScreenshotManager...
2024-05-25 21:10:55 [verbose]: Loaded ScreenshotManager!
2024-05-25 21:10:55 [verbose]: Loading SquirrelUpdateManager...
2024-05-25 21:10:55 [verbose]: Loaded SquirrelUpdateManager!
2024-05-25 21:10:55 [verbose]: Loading FirstRunSetupOverlay...
2024-05-25 21:10:55 [verbose]: Texture -'s upload queue is large (900)
2024-05-25 21:10:55 [verbose]: Texture -'s upload queue is large (1000)
2024-05-25 21:10:55 [verbose]: Loaded FirstRunSetupOverlay!
2024-05-25 21:10:55 [verbose]: Loading ManageCollectionsDialog...
2024-05-25 21:10:55 [verbose]: Loaded ManageCollectionsDialog!
2024-05-25 21:10:55 [verbose]: Loading BeatmapListingOverlay...
2024-05-25 21:10:55 [verbose]: Texture -'s upload queue is large (1100)
2024-05-25 21:10:55 [verbose]: Texture -'s upload queue is large (1200)
2024-05-25 21:10:55 [verbose]: Texture -'s upload queue is large (100)
2024-05-25 21:10:55 [verbose]: Loaded BeatmapListingOverlay!
2024-05-25 21:10:55 [verbose]: Loading DashboardOverlay...
2024-05-25 21:10:55 [verbose]: Loaded DashboardOverlay!
2024-05-25 21:10:55 [verbose]: Loading NewsOverlay...
2024-05-25 21:10:55 [verbose]: Loaded NewsOverlay!
2024-05-25 21:10:55 [verbose]: Loading RankingsOverlay...
2024-05-25 21:10:55 [verbose]: Loaded RankingsOverlay!
2024-05-25 21:10:55 [verbose]: Loading ChannelManager...
2024-05-25 21:10:55 [verbose]: Loaded ChannelManager!
2024-05-25 21:10:55 [verbose]: Loading ChatOverlay...
2024-05-25 21:10:55 [verbose]: Texture -'s upload queue is large (200)
2024-05-25 21:10:55 [verbose]: Loaded ChatOverlay!
2024-05-25 21:10:55 [verbose]: Loading MessageNotifier...
2024-05-25 21:10:55 [verbose]: Loaded MessageNotifier!
2024-05-25 21:10:55 [verbose]: Loading SettingsOverlay...
2024-05-25 21:10:55 [verbose]: Texture -'s upload queue is large (300)
2024-05-25 21:10:55 [verbose]: Loaded SettingsOverlay!
2024-05-25 21:10:55 [verbose]: Loading ChangelogOverlay...
2024-05-25 21:10:55 [verbose]: Loaded ChangelogOverlay!
2024-05-25 21:10:55 [verbose]: Loading UserProfileOverlay...
2024-05-25 21:10:55 [verbose]: Loaded UserProfileOverlay!
2024-05-25 21:10:55 [verbose]: Loading BeatmapSetOverlay...
2024-05-25 21:10:55 [verbose]: Texture -'s upload queue is large (400)
2024-05-25 21:10:55 [verbose]: Texture -'s upload queue is large (500)
2024-05-25 21:10:55 [verbose]: Texture -'s upload queue is large (600)

[nisheri-ascar]

looks like hardware issue rather than osu! issue to me

[123321mario]

looks like hardware issue rather than osu! issue to me

Why would it be hardware ? Osu is the only thing not working on this PC and I reinstalled windows a few months ago...

[bdach]

I don't recall seeing a single report of a bsod in this repository for years now. So I'm inclined to agree with @nisheri-ascar that it is a hardware issue.

Please try checking for device driver updates. Graphics card first and foremost, probably.

[123321mario]

My graphics driver is up to date but I tried switching to the "Studio" Nvidia drivers and... the game now launches just fine??
I tried switching back to the "Game Ready" drivers and it continues to BSOD...
Could this be just some nvidia issue?

[bdach]

I tried switching to the "Studio" Nvidia drivers and... the game now launches just fine??
I tried switching back to the "Game Ready" drivers and it continues to BSOD...
Could this be just some nvidia issue?

Well that sounds like the case yeah. You could try maybe changing renderers around on studio and seeing if game ready stops crashing as a workaround, but other than that this is firmly in nvidia's wheelhouse.

[123321mario]

I'll stay on the Studio ones until the next Game Ready update

[123321mario]

I quickly want to reply to my issue for anyone getting the same issues.
I have found a working solution, it was indeed a NVIDIA driver issue
I followed this and it magically now works.