Zendesk Ticket Viewer

Zendesk Ticket Viewer is a Node.js command line application that connects to the Zendesk API and views tickets.

Installation

Use npm to install modules used for this project.

npm i

Authentication

In order to authenticate,

1. Replace the values in src/creds/sample_api_token.json with your Zendesk domain, email and API token.
2. Rename the file from sample_api_token.json to api_token.json.

Usage

There are 6 commands, type them followed by a newline in the command line to trigger.

• menu: Print the menu of commands.
• 1: List all tickets (paginated).
• 2: View a single ticket.
• right arrow: View the next page in the list.
• left arrow: View the previous page in the list.
• quit: Quit the application.

Unit Tests

Unit test cases are created for all public interfaces. To run unit tests,

npm test

License

MIT