Swell
Can't login #177
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Hi, I cannot login. Getting some google recaptcha failed error. Help. |
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Replies: 2 comments 12 replies
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Is it still happening? |
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I can't login |
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any ETA? i still see this error. |
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It's back again... Just a heads up to everyone who has this... If you have an order email from Swell you should be able to access your Swell account. That has worked for me. Click on the view order details and hopefully that works for you. |
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We have made an adjustment to our "recaptcha" implementation that should correct the issue. We will continue to investigate the cause further. If anyone is still experiencing the issue, please let us know. |
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everything is working again. all good. thank you guys! |
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Hey Eric,
It was happening this morning but I just checked after seeing your message
and was able to login.
Just a heads up I also was not able to charge a customer and I am able to
do so now. Not sure if the issue was related but figure I'd pass along.
Thanks.
…On Wed, Mar 15, 2023 at 11:03 AM Eric ***@***.***> wrote:
Is it still happening?
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Best,
Shawn
upglove.com
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Appreciate the feedback @mcconnon12! |
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Sure thing Eric. Any chance you have an ETA on when the Horizon theme will hit the hosted Swell stores? Thanks. |
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@mcconnon12 we've had to re-prioritize some things and don't expect to support hosted Horizon this year. Some major (perhaps more important) changes are coming, and we still plan to get back to this approach in the future. No specific ETA yet. |
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@ericingram Well if you can do anything to push it up we'd appreciate it. We've been waiting to move everything over after the rollout of Horizon. Do any of the new changes gives us additional options with the current store front theme? |
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We have made an adjustment to our "recaptcha" implementation that should correct the issue. We will continue to investigate the cause further.
If anyone is still experiencing the issue, please let us know.