How to recover github account without 2FA eg. recovery codes

[Peakntp]

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How to recover github account without 2FA eg. recovery codes ?

Security and Privacy

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I lost my access to this account https://github.com/nattapat-tatiyarat because this account has 2FA enabled but I lost my recovery codes and have no other 2FA methods.

I have requested reset the "nattapat-tatiyarat" account and it has been approved but I didn't click the "Complete account recovery" link within 72 hours. After that, I tried to request the reset 2FA account again but all options are unavailable (grey).

Is there any solution to recovery "nattapat-tatiyarat" account ?

[queenofcorgis]

Hi @Peakntp,

This community is managed by GitHub employees, but it is not a support forum. The only place to go for answers to account-specific questions like this one is opening a ticket on our Support page.

This is a public forum, and the community is unable to assist with nor escalate your ticket, but we can assure you it is in the right place. It will be answered in the order it was received based on our team's resources and the amount of tickets ahead of yours.

As no other Community Discussions team members will be able to provide additional help with account related questions I am going to close this discussion. We appreciate your understanding!

Please note for future posts: The Accessibility category is a place for our community to discuss and provide feedback on the digital accessibility of GitHub products. Digital accessibility means that GitHub tools, and technologies, are designed and developed so that people with disabilities can use them.