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Crash during video playback streaming #7406

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bakerd89 opened this issue Nov 20, 2020 · 3 comments
Closed

Crash during video playback streaming #7406

bakerd89 opened this issue Nov 20, 2020 · 3 comments
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@bakerd89
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Steps to reproduce

  1. Play video and touch or rotate screen
  2. Attempt to use "stream with..." option in menu before playing video

Expected behaviour

  • Tell us what should happen

Should play video and not crash

Actual behaviour

  • Tell us what happens
    Black screen or crash screen with debug log see below:
    ************ CAUSE OF ERROR ************

android.app.RemoteServiceException: Context.startForegroundService() did not then call Service.startForeground(): ServiceRecord{1f5c3a8 u0 com.nextcloud.client/.media.PlayerService}
at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1855)
at android.os.Handler.dispatchMessage(Handler.java:106)
at android.os.Looper.loop(Looper.java:214)
at android.app.ActivityThread.main(ActivityThread.java:6986)
at java.lang.reflect.Method.invoke(Native Method)
at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:493)
at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1445)

************ APP INFORMATION ************
ID: com.nextcloud.client
Version: 30140090
Build flavor: gplay

************ DEVICE INFORMATION ************
Brand: samsung
Device: starqltesq
Model: SM-G960U
Id: PPR1.180610.011
Product: starqltesq

************ FIRMWARE ************
SDK: 28
Release: 9
Incremental: G960USQS7CSI5

Can you reproduce this problem on https://try.nextcloud.com?

  • Please create a test demo account and see if this still happens there.
  • If yes, please open up a bug report
  • If not, please verify server setup and ask for help on forum

Environment data

Android version:

Device model:

Stock or customized system:

Nextcloud app version:

Nextcloud server version:

Reverse proxy:

Logs

Web server error log

Insert your webserver log here

Nextcloud log (data/nextcloud.log)

Insert your Nextcloud log here

NOTE: Be super sure to remove sensitive data like passwords, note that everybody can look here! You can use the Issue Template application to prefill some of the required information: https://apps.nextcloud.com/apps/issuetemplate

@bakerd89 bakerd89 added the bug label Nov 20, 2020
@AndyScherzinger
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Duplicate of #6905

@AndyScherzinger AndyScherzinger marked this as a duplicate of #6905 Nov 23, 2020
@bakerd89
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bakerd89 commented Nov 23, 2020 via email

@AndyScherzinger
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No worries 3.14.1 RC1 has been released to gplay containing a fix

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