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morpheus edited this page Aug 15, 2024 · 1 revision

Welcome to the php-Tickets wiki! Welcome to the php-Tickets wiki! This wiki serves as the comprehensive guide for understanding, installing, configuring, and using the Professional Support and Ticketing Script. Here, you'll find detailed documentation to help you get the most out of this powerful support system. Table of Contents

  1. Introduction Features
  2. Requirements
  3. Installation Guide
  4. Configuration
  5. Usage
  6. SMS Integration Updating the Script Troubleshooting Support License Introduction The php-Tickets script is a professional support and ticketing system designed to help manage customer support efficiently. It includes multi-language support, email and SMS notifications, and a secure and robust codebase. Features Comprehensive ticketing system Multi-language support, including Persian Email and SMS notifications Secure and robust codebase Easy installation and update process Requirements PHP Version: 7.4 or higher Web Server: Apache or Nginx Database: MySQL 5.7 or higher Installation Guide Follow these steps to install the php-Tickets script: Download the Script: Ensure you have the latest version of the script. Upload to Server: Upload the script files to your web server.
  7. Database Setup: Import the provided SQL files (db.sql and db-update.sql) into your database.
  8. Configuration: Edit the config.php file with your database credentials and other settings.
  9. Run the Setup: Access setup.php in your browser to complete the installation. Configuration Learn how to configure the script to suit your needs, including setting up email and SMS notifications, customizing the user interface, and more. Usage Detailed instructions on how to use the php-Tickets script, including managing tickets, users, and settings from the admin panel, and how users can create and manage their tickets. SMS Integration To use the SMS features, follow these steps:
  10. Register on MeliPayamak: Visit the MeliPayamak website and register. Purchase a Dedicated Line: Complete the registration and purchase a dedicated SMS line.
  11. Configure the Script: Enter your MeliPayamak credentials and dedicated line number in the script's SMS settings.
  12. Activate SMS Notifications: Enable SMS notifications in the script settings. Updating the Script Instructions on how to update the php-Tickets script to the latest version, including backing up your data and applying updates. Troubleshooting Common issues and their solutions, including installation problems, configuration errors, and usage issues. Support For any issues or support, refer to the provided video tutorials on Aparat. Additional support can be requested via the support system. License All rights reserved for Rastchin and Mahyar Ansari. Unauthorized distribution or modification of this script is prohibited.
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