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robertjmccarthy committed Jul 15, 2024
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45 changes: 28 additions & 17 deletions ethics/assessment/index.html
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<meta property="og:image" content="/assets/images/moj-opengraph-image.png">

<link href="/assets/stylesheets/application.css" rel="stylesheet">
<title>Do an ethics assessment - MoJ Design System</title>
<title>Preparing for a service assessment - MoJ Design System</title>

<script type="module" src="https://www.googletagmanager.com/gtag/js?id=G-VTGX4YLSVL" async></script>
<script type="module" src="/assets/javascript/jquery.js"></script>
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<h4 class="moj-side-navigation__title">Ethics</h4>
<ul class="moj-side-navigation__list">
<li class="moj-side-navigation__item">
<a href="/ethics/standards">Standards</a>
<a href="/ethics/principles">Ethical principles</a>
</li>

<li class="moj-side-navigation__item moj-side-navigation__item--active">
<a href="/ethics/assessment" aria-current="location">Ethics assessment</a>
<li class="moj-side-navigation__item">
<a href="/ethics/review">Doing an ethics review</a>
</li>

<li class="moj-side-navigation__item">
<a href="/ethics/principles">Principles</a>
<li class="moj-side-navigation__item moj-side-navigation__item--active">
<a href="/ethics/assessment" aria-current="location">Preparing for a service assessment</a>
</li>
</ul>
</nav>
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<main id="main-content" class="govuk-main-wrapper app-prose-scope" role="main">
<h1 class="govuk-heading-xl">
<span class="govuk-caption-xl">Ethics</span>
Do an ethics assessment
Preparing for a service assessment
</h1>
<p>We must ensure that our services are inclusive, environmentally friendly, respectful of people's property, and do not harm people.</p>
<p>Doing an ethics assessment will help you to:</p>
<p>As part of your service assessment, you’ll be expected to show how you’ve considered the ethics of your service.</p>
<h2 id="before-your-assessment" tabindex="-1">Before your assessment</h2>
<p>Your team should:</p>
<ol>
<li>Read and consider our <a href="/ethics/principles/">ethical principles</a>.</li>
<li><a href="/ethics/review/">Do an ethics review</a>.</li>
<li>Define any actions based on your ethics review.</li>
<li>Complete actions, or make a plan to tackle them in the next phase.</li>
</ol>
<h3 id="if-an-ethics-review-is-not-appropriate" tabindex="-1">If an ethics review is not appropriate</h3>
<p>If your team has read the ethics guidance and decided an ethics review would not be appropriate, you must show what else you’ve done to consider ethics in your service.</p>
<h2 id="during-your-assessment" tabindex="-1">During your assessment</h2>
<p>As part of the service assessment, you’ll be asked one or both of the following questions:</p>
<ol>
<li>How have you made sure that people will not be harmed by your service?</li>
<li>What have you done to ensure that your service is ethical?</li>
</ol>
<p>Depending on the output of your ethics review, your team can say one of the following:</p>
<ul>
<li>design, develop and maintain responsible services</li>
<li>identify any unintended consequences of your service</li>
<li>there were no actions flagged by the review</li>
<li>you’ve already addressed actions that were flagged</li>
<li>you’ve not yet addressed the actions, but plan to</li>
</ul>
<p>Your team can do ethics assessments at any stage of the life cycle.</p>
<h3 id="what-you-need-to-do-an-ethics-assessment" tabindex="-1">What you need to do an ethics assessment</h3>
<p>Make a copy of the ethics assessment template on <a href="https://docs.google.com/document/d/1GRHSKxj3_zXubfDkGHQp9Y2_6wpf9_dcB9qCuHQS4xM/edit">Google Docs</a> or <a href="https://miro.com/app/board/uXjVPlD7OmE=/?userEmail=laura.parker6@digital.justice.gov.uk&amp;track=true&amp;utm_source=notification&amp;utm_medium=email&amp;utm_campaign=add-to-board&amp;utm_content=go-to-board">Miro</a> (both come with instructions).</p>
<p>You can do the assessment remotely or in person.</p>
<p>There's no time limit, but for reference, it took one team about 2 hours to do the ethics assessment in person using sticky notes.</p>
<p>The outputs you get are likely to vary significantly depending on what your service does, who uses it, which phase of delivery you are at and how information is stored and used.</p>

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43 changes: 21 additions & 22 deletions ethics/index.html
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<h4 class="moj-side-navigation__title">Ethics</h4>
<ul class="moj-side-navigation__list">
<li class="moj-side-navigation__item">
<a href="/ethics/standards">Standards</a>
<a href="/ethics/principles">Ethical principles</a>
</li>

<li class="moj-side-navigation__item">
<a href="/ethics/assessment">Ethics assessment</a>
<a href="/ethics/review">Doing an ethics review</a>
</li>

<li class="moj-side-navigation__item">
<a href="/ethics/principles">Principles</a>
<a href="/ethics/assessment">Preparing for a service assessment</a>
</li>
</ul>
</nav>
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Designing ethical services
</h1>
<p>Anyone designing and building MoJ services must be mindful of the impact of their design on people, society and the planet.</p>
<h2 id="why-you-should-consider-ethics" tabindex="-1">Why you should consider ethics</h2>
<p>Your team should consider ethics if:</p>
<p>All teams designing and building MoJ digital services should be mindful of how their design may impact people and society.</p>
<p>Use this guidance to make sure your team designs and develops responsibly. This will help reduce, mitigate or remove harm.</p>
<h2 id="how-to-consider-ethics" tabindex="-1">How to consider ethics</h2>
<p>As part of your service assessment, you’ll be expected to show how you’ve considered the ethics of your service. Find out more about <a href="/ethics/assessment">preparing for an assessment</a>.</p>
<p>If your team is not preparing for a service assessment, you should still make sure your service is ethical by:</p>
<ul>
<li>vulnerable people interact with your service</li>
<li>someone could be harmed as a consequence of your service</li>
<li>people use your service because they have experienced a trauma in their life</li>
<li>your service uses AI</li>
<li><a href="/ethics/principles/">considering our recommended ethics principles</a></li>
<li><a href="/ethics/review/">doing an ethics review</a></li>
</ul>
<p>To make sure that:</p>
<h2 id="why-you-should-consider-ethics" tabindex="-1">Why you should consider ethics</h2>
<p>There are many reasons to consider ethics. Some positive impacts include:</p>
<ul>
<li>vulnerable people are not exploited or made even more vulnerable</li>
<li>you lower the chances that people get harmed</li>
<li>you can consider a trauma aware or trauma informed approach to reduce re-traumatisation</li>
<li>your service does not harm people, confuse people or make people lose trust due to automated decision making as a consequence of AI</li>
<li>making sure vulnerable people are not exploited or put in danger</li>
<li>lowering the chances of your service harming people</li>
<li>reducing the risk of re-traumatisation and making people feel psychologically safe (by using a trauma-aware or trauma-informed approach)</li>
<li>making sure no groups are discriminated against (by understanding bias within your team)</li>
<li>making sure people trust your service and that they do not lose confidence in MoJ (by explaining where you’ve used AI and automated decision-making)</li>
</ul>
<h2 id="when-to-consider-ethics" tabindex="-1">When to consider ethics</h2>
<p>Make sure that your team is designing and developing responsibly throughout the lifecycle of your service.</p>
<p>You should demonstrate that you have considered the ethics of your service in each stage of its lifecycle (Discovery, Alpha, Beta, and Live).</p>
<h2 id="make-sure-your-service-is-ethical" tabindex="-1">Make sure your service is ethical</h2>
<h2 id="what-delivery-teams-should-do" tabindex="-1">What delivery teams should do</h2>
<ol>
<li><a href="https://design-patterns.service.justice.gov.uk/ethics/standards/">Follow our ethics standards</a> and make ethics a practical part of your design process.</li>
<li><a href="https://design-patterns.service.justice.gov.uk/ethics/assessment/">Do an ethics assessment</a> and understand the impact that your service has on people and the planet.</li>
<li>Learn and share the <a href="https://design-patterns.service.justice.gov.uk/ethics/principles/">MoJ ethical design principles</a>.</li>
<li><a href="/ethics/principles/">Consider our ethical principles</a> and make ethics a practical part of your design process.</li>
<li><a href="/ethics/review/">Do an ethics review</a> if appropriate for your service - this will help you understand the impact your service has on people.</li>
<li>Find out more about <a href="/ethics/assessment/">preparing for a service assessment</a>.</li>
</ol>

</main>
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49 changes: 28 additions & 21 deletions ethics/principles/index.html
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Expand Up @@ -160,16 +160,16 @@ <h2 class="govuk-cookie-banner__heading govuk-heading-m">Cookies on MoJ Design S
<nav class="moj-side-navigation govuk-!-padding-top-6" >
<h4 class="moj-side-navigation__title">Ethics</h4>
<ul class="moj-side-navigation__list">
<li class="moj-side-navigation__item">
<a href="/ethics/standards">Standards</a>
<li class="moj-side-navigation__item moj-side-navigation__item--active">
<a href="/ethics/principles" aria-current="location">Ethical principles</a>
</li>

<li class="moj-side-navigation__item">
<a href="/ethics/assessment">Ethics assessment</a>
<a href="/ethics/review">Doing an ethics review</a>
</li>

<li class="moj-side-navigation__item moj-side-navigation__item--active">
<a href="/ethics/principles" aria-current="location">Principles</a>
<li class="moj-side-navigation__item">
<a href="/ethics/assessment">Preparing for a service assessment</a>
</li>
</ul>
</nav>
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</h1>
<p>Our ethical design principles are a set of ideals to guide how MoJ services are designed and built over time.</p>
<p>Although it may not be possible to apply all of our principles, use them as inspiration to improve how you work.</p>
<h2 id="1.-minimise-harm" tabindex="-1">1. Minimise harm</h2>
<p>Maximise well-being and minimise harm (this includes physical and mental well-being and harm).</p>
<h2 id="2.-prioritise-people" tabindex="-1">2. Prioritise people</h2>
<p>Treat people as people, not as numbers or targets for the organisation.</p>
<h2 id="3.-include-everyone" tabindex="-1">3. Include everyone</h2>
<p>Provide equal opportunities and resources for all individuals and groups.</p>
<h2 id="4.-balance-power" tabindex="-1">4. Balance power</h2>
<p>Balance power between individual people and between people and your organisation.</p>
<h2 id="5.-be-honest" tabindex="-1">5. Be honest</h2>
<p>Do not mislead or deceive people.</p>
<h2 id="6.-respect-people%E2%80%99s-property" tabindex="-1">6. Respect people’s property</h2>
<p>Keep people’s property safe and handle it with care. Personal data is personal property.</p>
<h2 id="7.-protect-the-environment" tabindex="-1">7. Protect the environment</h2>
<p>Make sustainable products and services without depleting resources or harming the environment.</p>
<h2 id="8.-take-responsibility" tabindex="-1">8. Take responsibility</h2>
<p>Know who is responsible for making your product or service ethical (it’s likely to be everyone). Make sure everyone agrees on what they need to do. Be clear about what your responsibility is and own your part.</p>
<h2 id="minimise-harm" tabindex="-1">Minimise harm</h2>
<p>How might we minimise harm and maximise wellbeing (both physically and mentally)?</p>
<h2 id="prioritise-people" tabindex="-1">Prioritise people</h2>
<p>How might we treat people as people, not as numbers or targets for the organisation?</p>
<h2 id="include-everyone" tabindex="-1">Include everyone</h2>
<p>How might we provide equal opportunities and resources for all individuals and groups?</p>
<h2 id="balance-power" tabindex="-1">Balance power</h2>
<p>How might we try to balance power appropriately:</p>
<ul>
<li>between different user groups?</li>
<li>between users and government?</li>
</ul>
<h2 id="be-honest" tabindex="-1">Be honest</h2>
<p>How might we avoid misleading or deceiving people?</p>
<h2 id="respect-people%E2%80%99s-property" tabindex="-1">Respect people’s property</h2>
<p>How might we keep people’s property safe and handle it with care? This includes their personal data.</p>
<h2 id="take-responsibility" tabindex="-1">Take responsibility</h2>
<p>How might we make sure the whole team is responsible for making the product or service ethical? This includes making sure everyone:</p>
<ul>
<li>agrees on what they need to do</li>
<li>is clear on what their responsibility is</li>
<li>understands which parts they own</li>
</ul>

</main>

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