Skip to content
This repository has been archived by the owner on Jul 3, 2018. It is now read-only.

Latest commit

 

History

History
45 lines (32 loc) · 1.68 KB

vitruvius.md

File metadata and controls

45 lines (32 loc) · 1.68 KB

%%%MetaData status: Live author: Adrian Woodcock adrian.woodcock@digital.justice.gov.uk description: Make a claim to evict your tenants using the accelerated possession procedure if they’re on an assured shorthold tenancy. lastUpdated: 3/11/2014 department: MOJ DS tags: exemplar, HMCTS, civil claims, rails type: service %%%

Accelerated Claim app

This is the source code of what is currently a minimum viable product for the Civil Claims exemplar. The application consists in a single form that claimants of accelerated claims fill out to download a PDF. The PDF is the standard N5b “Accelerated property possession claim” form from HMCTS, is filled out with the details that the claimant has provided, and can be signed and sent by post.

The scope of this phase of work is to digitise and improve the user experience of the form.

We are focusing on:

  • helping users to understand what is being requested of them to complete this service
  • helping first time users understand the information they are submitting
  • reducing errors made in completion of the form
  • reducing duplication necessary on the written form

Primary User Needs

As a claimant (private landlord) user I want:

  • to feel more confident that I have filled it in correctly
  • to be able to fill in the form efficiently

As a court staff user I want:

  • (long term benefit) to reduce the number of errors made on a form when submitted to court
  • to reduce the number of customer service calls to call centers/courts

Components

This service requires the strike2 component. %%%Component name: strike2 description: App for crossing sections in PDF documents link: strike2 %%% Used for striking out sections of the generate PDF