CDT ServiceNow Helper is a Chrome extension designed to improve the workflow for staff using ServiceNow Tokyo. It provides rich text formatting capabilities through hotkeys, allowing users to quickly format text without manually inserting HTML tags.
- Rich Text Formatting: Apply bold, italic, hyperlinks, images, lists, code blocks, blockquotes, and more.
- Keyboard Shortcuts: Use convenient hotkeys to format selected text or insert formatting tags.
- ServiceNow Integration: Specifically tailored to work within ServiceNow Tokyo (Q4-2022). As of Feb 2025, there have been no reported issues with ServiceNow Xanadu (Q4-2024).
| Command | Windows/Linux Hotkey | Mac Hotkey |
|---|---|---|
| Bold | Ctrl + B | Cmd + B |
| Italic | Ctrl + I | Cmd + I |
| Hyperlink | Ctrl + Q | Cmd + K |
| Image | Ctrl + Shift + I | Cmd + Shift + I |
| Code | Ctrl + Shift + C | Cmd + Shift + C |
| Blockquote | Ctrl + Shift + B | Cmd + Shift + B |
| Ordered List | Ctrl + O | Cmd + O |
| Unordered List | Ctrl + U | Cmd + U |
| List Item | Ctrl + Shift + L | Cmd + Shift + L |
| Paragraph | Ctrl + P | Cmd + P |
| Quicklink | Ctrl + Shift + Q | Cmd + Shift + K |