Interactive Voice Response Conversational Bot

An IVR Chatbot with integrated text-to-speech and speech-to-text APIs, with Multilingual support.

Built using Rasa 2.0 .

Steps to installation

• Before starting the installation process, please ensure that you have docker and conda/virtualenv installed.

• Firstly we install all the dependencies:

  1. Clone the repository

  git clone https://github.com/manitbaser/Interactive-Voice-Response.git

  2. Change into project directory:

  cd Interactive\ Voice\ Response/

  3. Create python environment

  conda create --name <environment-name> python=3.8 

  4. Activate environment

  conda activate <environment-name>

  5. Install dependencies

  pip install -r requirements.txt

• After installing the dependencies, you need to open 4 terminal/shell windows:

  • Terminal-1: For duckling server

  docker run -p 9000:8000 rasa/duckling

  • Terminal-2: For web application

  # activate virtual environemtn
  conda activate <environment-name>
  # change directory to webapp
  cd backend
  # run web application server
  uvicorn app:app --reload --port 8000

  • Terminal-3: For RASA actions server

  # activate virtual environemtn
  conda activate <environment-name>
  # change to chatbot directory
  cd chatbot
  # run RASA actions server
  rasa run actions

  • Terminal-4: For RASA core server

  # activate virtual environemtn
  conda activate <environment-name>
  # change to chatbot directory
  cd chatbot
  # run RASA core server
  rasa run --enable-api --verbose

  On successfully running these, commands you will be able to run the chatbot in your browser on the address localhost:8000.