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Braintree Paypal Method No Order Confirmation Email Sent #13778

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ladle3000 opened this issue Feb 22, 2018 · 3 comments
Closed

Braintree Paypal Method No Order Confirmation Email Sent #13778

ladle3000 opened this issue Feb 22, 2018 · 3 comments
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Fixed in 2.2.x The issue has been fixed in 2.2 release line Fixed in 2.3.x The issue has been fixed in 2.3 release line Issue: Format is not valid Gate 1 Failed. Automatic verification of issue format is failed Progress: needs update

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@ladle3000
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  1. 2.2.2

Steps to reproduce

  1. Only payment method used is built in braintree module. When customer pays via credit card, email confirmation is sent. When customer pays via paypal via the braintree paypal method, no order confirmation is sent.
@magento-engcom-team magento-engcom-team added the Issue: Format is not valid Gate 1 Failed. Automatic verification of issue format is failed label Feb 22, 2018
@magento-engcom-team
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@snoroozi , thank you for your report.
Please use the issue reporting guidelines to report an issue. Please, edit issue description and include the preconditions, the steps required to reproduce, the actual result, and the expected result.
Please, add the following information:

  • Preconditions: Magento version
  • Steps to reproduce
  • Expected result
  • Actual result

pmclain pushed a commit to pmclain/magento2 that referenced this issue Mar 1, 2018
Order emails are sent using observers on the
`sales_model_service_quote_submit_success` event, but only in the
`webapi_rest` and `webapi_soap` areas. When customers checkout with
Braintree Paypal the order placement occurs in the `frontend` area with
a request to `Magento\Braintree\Controller\Paypal\PlaceOrder`, so these
orders were not sent a new order email.

Fixes magento#13778
Fixes magento#12792
@magento-engcom-team
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Hi @snoroozi. Thank you for your report.
The issue has been fixed in #13898 by @pmclain in 2.2-develop branch
Related commit(s):

The fix will be available with the upcoming 2.2.5 release.

@magento-engcom-team magento-engcom-team added the Fixed in 2.2.x The issue has been fixed in 2.2 release line label Mar 7, 2018
dimonovp pushed a commit to dimonovp/magento2 that referenced this issue Mar 20, 2018
Order emails are sent using observers on the
`sales_model_service_quote_submit_success` event, but only in the
`webapi_rest` and `webapi_soap` areas. When customers checkout with
Braintree Paypal the order placement occurs in the `frontend` area with
a request to `Magento\Braintree\Controller\Paypal\PlaceOrder`, so these
orders were not sent a new order email.

Fixes magento#13778
Fixes magento#12792
@magento-engcom-team
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Hi @snoroozi. Thank you for your report.
The issue has been fixed in #14225 by @dimonovp in 2.3-develop branch
Related commit(s):

The fix will be available with the upcoming 2.3.0 release.

@magento-engcom-team magento-engcom-team added the Fixed in 2.3.x The issue has been fixed in 2.3 release line label Mar 22, 2018
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Labels
Fixed in 2.2.x The issue has been fixed in 2.2 release line Fixed in 2.3.x The issue has been fixed in 2.3 release line Issue: Format is not valid Gate 1 Failed. Automatic verification of issue format is failed Progress: needs update
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