🔭I am an Enthusiastic and proactive Technical Customer Support Engineer with hands on experience in troubleshooting Windows, macOS, and M365 environments. Adept at providing first-line technical support, resolving customer issues efficiently, and ensuring high levels of client satisfaction. Experienced in helpdesk support, Active Directory, Intune, and ticketing systems such as Freshdesk and Jira. Passionate about delivering exceptional IT support and optimizing end-user experience.

• Join me on my GitHub journey as we explore the fascinating world of Support engineering and design patterns together

🌱 Python Developent

👯 I’m looking to collaborate on Projects.

💬 Ask me about Python, Linux & Technical Documentation

📫 Reach me on newlandlots@gmail.com

⚡ Fun fact I enjoy traveling.