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Why is my participant not found during matching

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Anonymous edited this page Sep 8, 2022 · 1 revision

Why is my participant not found during matching?

If the participant is not found during matching, try the below fixes:

Cross check if the right details are entered
Try searching with minimum details
The participant data might not be synced, try resyncing the data again
Check for any trail spaces or special characters entered in the details and remove them