Stuck at login page #2507
Labels
bug
Something isn't working
Comments
|
I have been experiencing the same issue on Windows 10 ever since the 10.7.0 update. Launching the web interface from the tray icon will open a new browser tab and it will show just a permanent loading screen. Performing a clean installation didn't fix it. I can access the web interface only if I manually type the server IP in the address bar (ex. "http://xxx.yyy.zzz.www:8096"). The default "localhost:8096/..." leads to the above-mentioned permanent loading screen. UPDATE: Nevermind, I have found the fix. |
|
I can reproduce this error after an upgrade from 10.6.4 to 10.7.1 using the That error makes the user browser fail when trying to access Clearing the cache and cookies didn't solve the issue for me, rolling back to 10.6.4 did. Be careful though as they don't support downgrades and you need to restore the config directory to the state before the upgrade |
|
#2493 doesn't solve it either as I have the expected {
"includeCorsCredentials": false,
"multiserver": false,
"themes": [
{
"name": "Apple TV",
"id": "appletv"
}, {
"name": "Blue Radiance",
"id": "blueradiance"
}, {
"name": "Dark",
"id": "dark",
"default": true
}, {
"name": "Light",
"id": "light"
}, {
"name": "Purple Haze",
"id": "purplehaze"
}, {
"name": "WMC",
"id": "wmc"
}
],
"servers": [],
"plugins": [
"playAccessValidation/plugin",
"experimentalWarnings/plugin",
"htmlAudioPlayer/plugin",
"htmlVideoPlayer/plugin",
"photoPlayer/plugin",
"comicsPlayer/plugin",
"bookPlayer/plugin",
"youtubePlayer/plugin",
"backdropScreensaver/plugin",
"pdfPlayer/plugin",
"logoScreensaver/plugin",
"sessionPlayer/plugin",
"chromecastPlayer/plugin"
]
}But surprisingly #5489 did: systemctl stop jellyfin.service
mv /var/lib/jellyfin/data/jellyfin.db{,.bak}
systemctl start jellyfin.service
# [ Go to JF URL, get asked to log in even though there are no Users in the JF DB now]
systemctl stop jellyfin.service
mv /var/lib/jellyfin/data/jellyfin.db{.bak,}
systemctl start jellyfin.service |
This was referenced May 20, 2021
|
Also having issues... It seems like a lot of these errors are linked to SQLite. Started having the issue on 10.7.5, still have it on 10.7.6. |
|
For me, login actually succeeds, but another request fails (the XHR for prefs), so I'm stuck at the login page with the spinner spinning. If I enter the URL of the homepage, I am logged in. |
|
This issue was causing me issues on the favorites' page as well. I decided to try to fix it myself... I didn't want to lose my library because I have like 450 movies tagged as favorites which is my way of keeping my 'to watch' list. Here's what I did to fix it:
Good as new. I'm not sure how it maps between users and favorites, I re-created my user with the exact same name and my favorites are intact. The user ID is a GUID which is most definitely different than before. |
|
I've experienced the same issue several times when loading a library page, say "movies". It would be stuck with a loading spin indefinitely. But if I manually change the URL and remove the query parameters, mainly the I don't know if this is the same issue, and I might open another one if they are different. |
|
@sbstp: Can confirm that your instructions work and that the library stays intact. <IsStartupWizardCompleted>false</IsStartupWizardCompleted>Perhaps you switched your logic? I couldn't create new users otherwise, when it was set to Regarding the users: They map based on the user IDs and it seems that it increments for each user, so the creation order matters, not the names. I hope that helps others. |
|
@sweisgerber yeah that was a typo, it needs to be false. |
|
@sweisgerber I actually found a better fix, this issue came back for me. The fix was to go into DELETE FROM CustomItemDisplayPreferences WHERE Value IS NULL; |
|
@sbstp Thanks a lot that's even easier. :) |
|
Had the same issue myself, upgraded from unstable release. My problem was not the |
|
Fixed in 10.7.7 jellyfin/jellyfin#6512 |
|
hi have this issue after downgrade from nightly 10.8 to 10.7 |
|
Downgrading is not supported. If you are going to downgrade you need to have a backup from the previous version to restore. |
|
If the problem persists in v10.7.7, you have to restart Jellyfin server. |
Sign up for free
to join this conversation on GitHub.
Already have an account?
Sign in to comment
Describe The Bug
Jellyfin stuck at the login screen when trying to log in.
The loading wheel spins endlessly.
When the login page stuck, going to the base url takes you to the logged in area.
Steps To Reproduce
Expected Behavior
Move to the library after login
Logs
System (please complete the following information):
The text was updated successfully, but these errors were encountered: