[Bug]: Engine Crashed while trying to run filter

[KelvinBalcombe]

JASP Version

0.19.0

Commit ID

No response

JASP Module

Unrelated

What analysis are you seeing the problem on?

Loading data

What OS are you seeing the problem on?

Windows 10

Bug Description

1. Start JASP
2. Go to OPEN- DATA LIBRARY - DESCRIPTIVES
3. Open Sleep.csv (though the same fault with other files)
4. Opens file but with a warning in the top panel "The engine crashed trying to run the filter..."
5. Select Descriptives - the window simply hangs at "Waiting for initialization (of the engine) of module: Descriptives" (but same faults with other options
6. If you go into back into the data set and filter a variable but clicking it off and on again (x then tick) the problem resolves itself (that is the intialises the engine)

NOTE: THIS HAPPENEND ON JASP 19.0 AND 19.1. Please also note that this only happens on one machine. I also have it installed on a laptop (Windows 10) and it does NOT exhibit this problem. It seems specific to one machine. This machine has run other versions of JASP that have been updated.

Expected Behaviour

4. Should not happen.

Steps to Reproduce

1. Start JASP
2. Go to OPEN- DATA LIBRARY - DESCRIPTIVES
3. Open Sleep.csv (though the same fault with other files)
4. Opens file but with a warning in the top panel "The engine crashed trying to run the filter..."
5. Select Descriptives - the window simply hangs at "Waiting for initialization (of the engine) of module: Descriptives" (but same faults with other options
6. If you go into back into the data set and filter a variable but clicking it off and on again (x then tick) the problem resolves itself (that is the intialises the engine)

Log (if any)

No response

More Debug Information

No response

Final Checklist

• I have included a screenshot showcasing the issue, if possible.
• I have included a JASP file (zipped) or data file that causes the crash/bug, if applicable.
• I have accurately described the bug, and steps to reproduce it.

[JorisGoosen]

Can you add the logfiles?

https://github.com/jasp-stats/jasp-desktop/blob/development/Docs/user-guide/logging-howto.md

[KelvinBalcombe]

Dear Joris, Will this do? From: Joris Goosen ***@***.***> Sent: 23 September 2024 09:28 To: jasp-stats/jasp-issues ***@***.***> Cc: Kelvin Balcombe ***@***.***>; Author ***@***.***> Subject: Re: [jasp-stats/jasp-issues] [Bug]: Engine Crashed while trying to run filter (Issue #2924) Can you add the logfiles? https://github.com/jasp-stats/jasp-desktop/blob/development/Docs/user-guide/logging-howto.md — Reply to this email directly, view it on GitHub<#2924 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/AEJ7TXALUMNHKDL4KPZXSKTZX7GKBAVCNFSM6AAAAABOVQ2KZ6VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGNRXGU2DAMJSGM>. You are receiving this because you authored the thread.Message ID: ***@***.******@***.***>>

[tomtomme]

@KelvinBalcombe
Sadly you cannot sent attachements via email to github. Please attach the logfiles via drag and drop here on github directly. Thx!
Sidnote: I cannot replicate the error on linux flatpak.

[KelvinBalcombe]

Will do. P.s. I have also tried it on a third machine and cannot make the error. It seems specific to one machine. However, the error is persistent on that one machine. K.

…

________________________________ From: Thomas Langkamp ***@***.***> Sent: Monday, September 23, 2024 10:41 AM To: jasp-stats/jasp-issues ***@***.***> Cc: Kelvin Balcombe ***@***.***>; Mention ***@***.***> Subject: Re: [jasp-stats/jasp-issues] [Bug]: Engine Crashed while trying to run filter (Issue #2924) @KelvinBalcombe<https://github.com/KelvinBalcombe> Sadly you cannot sent attachements via email to github. Please attach the logfiles via drag and drop here on github directly. Thx! Sidnote: I cannot replicate the error on linux flatpak. — Reply to this email directly, view it on GitHub<#2924 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/AEJ7TXAAX73PTQPXOUU7ZNDZX7O4TAVCNFSM6AAAAABOVQ2KZ6VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGNRXG4YDOMRVG4>. You are receiving this because you were mentioned.Message ID: ***@***.***>

[github-actions]

This issue will be automatically closed in 42 days due to inactivity. Feel free to leave a comment if you believe this is still relevant.

[mtruglio]

Still happening in 0.19.1, ubuntu 24.04. Just on one machine, as described by other users.

JASP 2024-11-25 19_10_14 Desktop.log
JASP 2024-11-25 19_10_14 Engine 0.log

[tomtomme]

@mtruglio
Can you give more details on that machine via

[tomtomme]

and maybe also upload the data file you used by zipping it and drag and dropping here?

@JorisGoosen
Any idea about those log files? Reading those is really over my head...

[mtruglio]

Here's the log
report.log

Regarding uploading a data file, the problem occurs with any file (ods, csv) that I try to import. Note that files are imported ok in those machines that somehow are not affected by this problem, running the same version of JASP.

[JorisGoosen]

@mtruglio can you test with the flathub-beta version of JASP 0.19.2?

If this is still crashing we could try some things, like running with a debugger attached.
Because the logfiles only tell me that yes, it crashes in the filter...

[mtruglio]

Confirmed on 0.19.2 too.

[mtruglio]

Additional info: when launching from command line, both 19.1 and 19.2 show this output in the console:

Error in loadNamespace(x) : there is no package called ‘jaspBase’
Error in loadNamespace(x) : there is no package called ‘jaspBase’
[108:15:1127/111632.768259:ERROR:command_buffer_proxy_impl.cc(127)] ContextResult::kTransientFailure: Failed to send GpuControl.CreateCommandBuffer.
Error in loadNamespace(x) : there is no package called ‘jaspBase’
Error in loadNamespace(x) : there is no package called ‘jaspBase’
Error in loadNamespace(x) : there is no package called ‘jaspBase’

I suspect it is closely related with the problem reported here.

[JorisGoosen]

there is no package called ‘jaspBase’

Is actually not so bad.

The other machines where it does work, are they the same OS (and version of OS)?

[mtruglio]

I have a ubuntu 24.04 machine where it works perfectly, then two other Ubuntu machines (24.04 and 22.04) where it shows the problem.

[shun2wang]

Hi @mtruglio Please check your process manager to see how many JASP instances are running, then give us the process manager screenshot.

[mtruglio]

To be safe, I did a killall for everything JASP, then started it. You can see in the screenshot what is starting up when I do.

Note that this is the exact same output I get on the machine where it works (same processes are started).

Here's a shot of the GUI process manager

[shun2wang]

then it's still crash engine?

[mtruglio]

yes

[shun2wang]

OK, plese help to trace the call stack of the process. you may try this and upload the logs:

strace -p <pid> > process.txt

for example:

strace -p 1234 > process.txt

for details see: https://manpages.ubuntu.com/manpages/mantic/man1/strace.1.html

[tomtomme]

@mtruglio
Do you need assistance with the strace?

[mtruglio]

Hi,
No, it's all good, I'm just on annual leave. I'll deal with this when I'm back.

[suad2020]

I have the same problem in Win11
JASP 0.19.2.0