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Add troubleshooting page #128

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black-adder opened this issue Aug 24, 2018 · 6 comments
Open

Add troubleshooting page #128

black-adder opened this issue Aug 24, 2018 · 6 comments

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@black-adder
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black-adder commented Aug 24, 2018

Requirement - what kind of business use case are you trying to solve?

We are seeing a lot of “cannot see spans” questions. Internally we have a troubleshooting guide we should make public to assist users with troubleshooting.

Convert blog post linked from https://www.jaegertracing.io/docs/1.13/troubleshooting/ to the actual docs

@jpkrohling
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cc @pgadige

@pgadige
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pgadige commented Sep 7, 2018

Thank you @jpkrohling ! I've begun working on it. Will get more inputs before making a PR.

@yurishkuro
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https://medium.com/jaegertracing/help-something-is-wrong-with-my-jaeger-installation-68874395a7a6

@jpkrohling your blog can go into this doc

@jpkrohling
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Would a reference to the blog post be better, or do you think that duplicating the content is worth it?

@yurishkuro
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Let’s start with the link so that we at least have a page in the docs. Longer term I think it would be better to have the content in the docs directly so that other people could edit it.

@yurishkuro
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Looking at the doc, I think one other aspect people often have issues with is why the connections are not succeeding. We obviously cannot write an exhaustive troubleshooting for this, but perhaps there are some common mistakes? I think one of them is people forget that when running in the container, the localhost that spans are sent to is probably not the way to reach the agent.

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