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add guides for the InstructLab Discord server
Signed-off-by: Oleg S <97077423+RobotSail@users.noreply.github.com>
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# InstructLab Discord Server Guide | ||
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The purpose of this document is to inform members about how to join the | ||
[InstructLab Discord Server](https://instructlab.ai/discord) and outline the channels available. We look forward | ||
to meeting everyone and welcoming you to Discord! | ||
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## Overview | ||
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The InstructLab Discord server can be accessed via this [invitation link](https://instructlab.ai/discord). | ||
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Upon joining, you will automatically be assigned the `@Labs` role and gain access to the `#announcements` channel, as | ||
well as a number of the other default channels. You are welcome and encouraged to join other channels that may exist. | ||
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All discussions in the InstructLab Discord server are governed by our | ||
[project code of conduct](https://github.com/instructlab/community/blob/main/CODE_OF_CONDUCT.md). | ||
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## Opt-in Channels | ||
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To ensure that users are not overwhelmed by notifications, we have a few automated channels as opt-in only. In order to | ||
join them, visit the `#welcome-and-rules` channels and react with the emoji corresponding to the channel you wish to | ||
join. | ||
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Currently, these channels are: | ||
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- `#receive-e2e-logs`: Pushes updates about E2E runs that take place in our GitHub CI, allowing users to watch for failures. | ||
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## Moderation and Reporting Abuse | ||
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We are an open, welcoming, and inclusive community and expect our members to be kind and respectful in all discourse. | ||
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We take reports of harassment very seriously and will address any reports of inappropriate behavior as quickly as possible. | ||
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To learn how to report abuse – and to whom you will be reporting – please see our [InstructLab Discord Moderation Guide](https://github.com/instructlab/community/blob/main/InstructLabDiscordModerationGuide.md). | ||
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## Having Trouble Joining? | ||
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If you are having trouble joining the InstructLab Discord server, please file an issue in the | ||
[community repo](https://github.com/instructlab/community/issues) so we can help you. | ||
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TODO: Update with email address to get help once these are set up. | ||
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## Private Channels | ||
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InstructLab is an open-source project and we value defaulting to open in all of our community communications. | ||
However, there are some cases where discussions must happen in private. For the sake of transparency, we are documenting | ||
these private channels and their purposes. | ||
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- `#code-of-conduct-committee` – Space for the InstructLab | ||
[Code of Conduct Committee](https://github.com/instructlab/community/blob/main/CODE_OF_CONDUCT_COMMITTEE.md) to discuss | ||
any reports of harassment or other violations of the project Code of Conduct and how to respond to them. | ||
- `#admin` – Space for the InstructLab Server Administrators to confer privately only when | ||
necessary. We default to open channels and hold each other accountable to do so. |
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# InstructLab Discord Moderation Guide | ||
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The purpose of this document is to describe how users of the | ||
[InstructLab Discord server](https://instructlab.ai/discord) can report abuse within the Discord server and to provide | ||
server administrators with an easy-to-use guide for channel moderation. | ||
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## Reporting Abuse | ||
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Should any community members using the InstructLab Discord server feel that they have experienced behavior that violates | ||
our [project Code of Conduct](https://github.com/instructlab/community/blob/main/CODE_OF_CONDUCT.md), they are welcome | ||
and encouraged to contact the members of the | ||
[Code of Conduct Committee](https://github.com/instructlab/community/blob/main/CODE_OF_CONDUCT_COMMITTEE.md) for help. | ||
Mentioning `@dog-watch` will notify all members of the moderation team so that they can assist you. | ||
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In the event that you do not receive help within a timely fashion – and we will do our very best to respond right away – | ||
you can ask for help from the server admins by either joining the `#ask-an-admin` channel or mentioning `@admins`. If | ||
you feel that it is a personal matter, you can also ping one of the people with the role of `#dog-watch` directly. | ||
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## Moderation Guide | ||
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Moderation activities can only be performed by users who are designated as server administrators (i.e. `@dog-watch`/ | ||
`@lead-retriever`). | ||
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## Server Administrators | ||
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At the time of writing this, anyone with either the `@dog-watch` or `@lead-retriever` role is considered to be a | ||
moderator or administrator respectively. | ||
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\+ Members of the | ||
[Code of Conduct Committee](https://github.com/instructlab/community/blob/main/CODE_OF_CONDUCT_COMMITTEE.md) | ||
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## How We Moderate | ||
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### Deleting Inappropriate Comments | ||
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Upon a report of abuse to the [Code of Conduct Committee](https://github.com/instructlab/community/blob/main/COCC.md) | ||
or, alternatively, if needed to the server administrators due to a coverage gap, the appropriate parties will assess | ||
the situation. | ||
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The first step will be to remind individuals to abide by the [project Code of Conduct](https://github.com/instructlab/community/blob/main/CODE_OF_CONDUCT.md). | ||
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Inappropriate or offensive messages will be deleted. To delete a message, simply click on the three vertical dots that | ||
appear when you hover over a message, or on mobile simply tap and hold on a message, and then click the **Delete** | ||
button: | ||
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![Delete Message](https://raw.githubusercontent.com/instructlab/community/main/public/images/discord_delete_message.png) | ||
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Deleting a message shall be done at the sole discretion of the Code of Conduct Committee and/or server administrators. | ||
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### Removing Server Members | ||
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Admins should consider first removing the offending person's messages from the channel in which the unacceptable | ||
behavior occurred and having a conversation with them via Direct Message (DM) to remind them of their responsibilities | ||
to abide by the [project Code of Conduct](https://github.com/instructlab/community/blob/main/CODE_OF_CONDUCT.md) as | ||
part of their participation in the InstructLab community. | ||
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If a user is a repeat offender, after being warned, their account can be | ||
[kicked/banned](https://whop.com/blog/how-to-kick-someone-from-a-discord-server/) by an admin, depending on the | ||
situation. | ||
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For more details on moderating a Discord server, please refer to the following guides: | ||
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- [How to kick someone from a Discord server](https://whop.com/blog/how-to-kick-someone-from-a-discord-server/) | ||
- [Auto Moderation in Discord](https://discord.com/safety/auto-moderation-in-discord) | ||
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#### Banning a Member's Account | ||
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If you feel that a community member is violating the | ||
[InstructLab Code of Conduct](https://github.com/instructlab/community/blob/main/CODE_OF_CONDUCT.md), please reach out | ||
to the server moderators or the Code of Conduct Committee to receive further assistance. |
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