2945: Distinguish automatic and counselor messages

[ztefanie]

Short description

Added different icons. I tried different styles, check here if you prefer an other option:

The backend endpoint always returns false for "automatic_answer". I asked the backend team about this.

Testing

Open the chat. Change the conditional in ChatMessage.tsx getIcon function to return other icon to see it.

Not ready to merge, because backend endpoint is not working properly. Please add your thoughts on the icons.

Fixes: #2945

---

[steffenkleinle]

Tested on firefox, works as expected 🎉 Thanks for taking care of this 💛

[steffenkleinle]

Added different icons. I tried different styles, check here if you prefer an other option

I mean thats what the issue was for and probably best to ask UI/UX for this. Ping @nikolahoff, have a look at the currently used icons here: https://github.com/digitalfabrik/integreat-app/pull/2963/files

[LeandraH]

Nice, thank you! Not tested

[steffenkleinle]

Well done, thank you. It just seems like the response from the CMS is now wrong, I am getting automatic_answer: false for a clearly automatic answer...

[steffenkleinle]

Nice, TIL 🤯

[ztefanie]

Currently blocked due to backend bug: https://chat.tuerantuer.org/digitalfabrik/pl/h51bd7zb5tfc5cye7q8ngghcey

[ztefanie]

ok the backend bug is only on Testumgebung, so this could be merged:

AFAICT there is nothing blocking right now.
The automatic_answer is available in all relevant API versions. For testumgebung it returns the false value in all(?) cases. I expect that this is related to the Zammad Config. For muenchen on webnext it returns also true where it is expected.