Enhance customer engagement and collect valuable insights directly on your Magento 2 store with the Customer Feedback Extension. This powerful tool integrates a feedback form on product pages, allowing customers to share their experiences, suggestions, and thoughts. Designed to foster a direct line of communication between your store and its customers, this extension not only helps in improving product offerings but also elevates the overall customer experience. The option for anonymous submissions ensures privacy, encouraging honest and uninhibited feedback.
- Seamless Integration: A feedback form that blends naturally with product pages, encouraging more customer interactions.
- Anonymous Feedback: Customers can choose to submit their feedback anonymously, promoting transparency and honesty.
- Admin Dashboard: Manage, review, and act on customer feedback directly from a dedicated admin panel.
- Email Notifications: Instant alerts for new feedback, keeping you connected with your customer base.
- Robust Security: Advanced security measures including input validation and sanitization to safeguard against web vulnerabilities.
Compatible with Magento versions 2.3.x to 2.4.x, ensuring a wide range of Magento stores can benefit from this extension.
Quickly add the Customer Feedback Extension to your store following these steps:
- Download the extension package.
- Extract and copy/paste the
Devall/CustomerFeedbackdirectory into your Magento'sapp/codedirectory. - Enable the module:
php bin/magento module:enable Devall_CustomerFeedback. - Install the extension:
php bin/magento setup:upgrade. - Clear Cache:
php bin/magento cache:clean.
Configure the extension via Stores > Configuration > General > Devall Feedback in the Magento admin panel. Here you can enable the extension and set up email notifications as per your preferences.
Post-installation and configuration, the feedback form will be automatically visible on all product pages. Admin users can easily manage the feedback submissions through the Customer Feedback menu in the Magento admin panel.
- Form Customization: Tailor the feedback form to meet your store's unique needs, adjusting fields and aesthetics as required.
- Email Template Customization: Modify the email notification templates to align with your brand voice.
- Troubleshooting Guide: Solve common issues such as installation problems or feedback forms not displaying correctly.
Find answers to common questions about functionality, customization options, and more, helping you make the most out of the Customer Feedback Extension.
Should you encounter any issues or have questions, please reach out to us at hello@developers-alliance.com. We're here to help!
Stay up-to-date with new features, bug fixes, and improvements by checking the changelog section of this README.
This extension is proudly released under the MIT License. See the LICENSE file for more details.
Visit our website for further details and the latest updates on the Customer Feedback Extension for Magento 2.