fixed bugs for support assist resource

[shenda1]

Description

PR is raised to fix the bugs for support assist resource

ISSUE TYPE

• Bugfix Pull Request

RESOURCE OR DATASOURCE NAME

support_assist

Checklist:

• I have performed a self-review of my own code to ensure there are no formatting, vetting, linting, or security issues
• I have verified that new and existing unit tests pass locally with my changes
• I have not allowed coverage numbers to degenerate
• I have maintained at least 80% code coverage
• I have commented my code, particularly in hard-to-understand areas
• I have made corresponding changes to the documentation
• I have added tests that prove my fix is effective or that my feature works
• I have maintained backward compatibility

How Has This Been Tested?

Please describe the tests that you ran to verify your changes. Please also list any relevant details for your test configuration

• Unit tests
• Acceptance tests

[shenda1]

run e2e test SupportAssistResource

[shenda1]

run e2e test SupportAssistResource

[Krishnan-Priyanshu]

Verified the support assist fix
LGTM