This site can’t be reached - destination url unexpectedly closed the connection

[TBara]

I successfully installed and run Seq on Windows Server with Kester webserver. After my server login password expired and I reset it, I was no longer able to navigate to the URL on my subdomain. When navigating to this URL I see a message: "This site can’t be reached logs..com unexpectedly closed the connection". Other than my server login password, nothing else changed before this stopped working.

The logs do not show any errors. Services shows the service running. Command seq start outputs Starting Seq... Waiting up to 15 seconds for the service to start (currently: Stopped)... Started. but I get the connection error when navigating to the site.

When I point the Seq installation to localhost, it works fine and I'm able to view logs in the browser as expected. I tried uninstalling the service and deleting the SeqDefaultInstance user, then reinstalling Seq. My SSL certificate is valid and installed on the sever.

Interestingly, when I stop the service seq stop and execute seq run the terminal shows diagnostic logs and I'm able to navigate to the URL and view everything as expected. When running it with seq start I get the connection error. Any suggestions on how to fix it?

Cmd output and debug-level logs from the Seq installation are below

seq run
────────────────────────────────────────
Seq ♦ Machine data, for humans.
─────────── © 2024 Datalust Pty Ltd ────

Running as server; press Ctrl+C to exit.

[06:33:16 INF] Seq 2024.3.12021 running on OS Microsoft Windows Server 2022 Datacenter
[06:33:16 INF] A certificate with subject logs..com was not found; trying wildcard match *..com
[06:33:17 INF] Opening event store at C:\ProgramData\Seq\Stream\stream.flare
[06:33:17 INF] Ingestion enabled
[06:33:17 INF] Opening metastore C:\ProgramData\Seq\Documents\metastore.flare
[06:33:17 INF] Storage subsystem available
[06:33:17 INF] Seq listening on ["https://logs..com:5341/"]
Ctrl+C pressed; stopping...
[06:34:20 INF] Interrupt signal received
[06:34:20 INF] Signalling for 1 worker task(s) to complete
[06:34:20 INF] Work Monitor alerts and trigger notifications (3ade308d-9929-4fc9-a02a-69f081821413) observed cancellation and completed
[06:34:20 INF] Stopping 13 scheduled tasks
[06:34:20 INF] Stopping input channel
[06:34:21 INF] Shutting down input channel; 0 queued events will be written
[06:34:21 INF] Stopping broadcast channel
[06:34:22 INF] Shutting down broadcast channel with 0 flushable event batches (+15 tolerance)
[06:34:22 INF] Closing event store
[06:34:23 INF] Closing metastore
[06:34:24 INF] Server stopped cleanly

{"@t":"2024-08-03T18:54:48.6598004Z","@mt":"Seq {SeqVersion} running on OS {OSCaption}","SeqVersion":"2024.3.12021","OSCaption":"Microsoft Windows Server 2022 Datacenter","SourceContext":"Seq.Server.Features.Diagnostics.EnvironmentInformationWriter"}
{"@t":"2024-08-03T18:54:48.7204642Z","@mt":"Running in Windows Service host"}
{"@t":"2024-08-03T18:54:49.0618166Z","@mt":"Starting HTTP server...","@l":"Debug"}
{"@t":"2024-08-03T18:54:49.1007295Z","@mt":"A certificate with subject {Hostname} was not found; trying wildcard match {WildcardHostname}","Hostname":"logs..com","WildcardHostname":"*..com","SourceContext":"Seq.Server.Web.Host.WebHostBuilderExtensions"}
{"@t":"2024-08-03T18:54:49.4152509Z","@mt":"Opening event store at {StreamPath}","StreamPath":"C:\ProgramData\Seq\Stream\stream.flare","SourceContext":"Seq.Engine.Cluster.StorageNodeCoordinator"}
{"@t":"2024-08-03T18:54:49.4171988Z","@mt":"Opening storage engine on {DataFilePath}","@l":"Debug","DataFilePath":"C:\ProgramData\Seq\Stream\stream.flare"}
{"@t":"2024-08-03T18:54:49.4447741Z","@mt":"Ingestion enabled","SourceContext":"Seq.Engine.Cluster.StorageNodeCoordinator"}
{"@t":"2024-08-03T18:54:49.4674472Z","@mt":"Opening metastore {MetastorePath}","MetastorePath":"C:\ProgramData\Seq\Documents\metastore.flare","SourceContext":"Quince.Storage.Native.NativeDocumentStore"}
{"@t":"2024-08-03T18:54:49.5286748Z","@mt":"Checking metastore schema","@l":"Debug","SourceContext":"Quince.Storage.Native.NativeDocumentStore"}
{"@t":"2024-08-03T18:54:49.5433279Z","@mt":"All migrations complete","@l":"Debug","SourceContext":"Quince.Storage.Native.NativeDocumentStore"}
{"@t":"2024-08-03T18:54:49.5492619Z","@mt":"Storage subsystem available"}
{"@t":"2024-08-03T18:54:49.5905615Z","@mt":"Loaded key {XmlKeyId} with friendly name {FriendlyName}","@l":"Debug","XmlKeyId":"xmlkey-18","FriendlyName":"key-cf2a233c-ff5f-4de5-b5f8-f326fdc25a89"}
{"@t":"2024-08-03T18:54:49.5977176Z","@mt":"Loaded key {XmlKeyId} with friendly name {FriendlyName}","@l":"Debug","XmlKeyId":"xmlkey-65","FriendlyName":"key-ef036258-f5d3-4190-9ee7-3f424aa1879d"}
{"@t":"2024-08-03T18:54:49.6703788Z","@mt":"Seq listening on {ListenUris}","ListenUris":["https://logs..com:5341/"]}
{"@t":"2024-08-03T18:54:49.6731167Z","@mt":"The ingestion API is configured and accepting requests","@l":"Debug"}
{"@t":"2024-08-03T18:54:49.6748471Z","@mt":"Scheduling background work {WorkDescription} ({WorkId})","@l":"Debug","WorkDescription":"Start background processes","WorkId":"622f44de-3446-4891-a0c0-0ceb19e01b66","SourceContext":"Seq.Engine.Workers.WorkerPool"}
{"@t":"2024-08-03T18:54:49.6758456Z","@mt":"Starting background work {WorkDescription} ({WorkId})","@l":"Debug","WorkDescription":"Start background processes","WorkId":"622f44de-3446-4891-a0c0-0ceb19e01b66","SourceContext":"Seq.Engine.Workers.WorkerPool"}
{"@t":"2024-08-03T18:54:49.6805487Z","@mt":"Starting broadcast channel","@l":"Debug","SourceContext":"Seq.Engine.Broadcast.BroadcastChannel"}
{"@t":"2024-08-03T18:54:49.6828707Z","@mt":"Starting input channel","@l":"Debug","SourceContext":"Seq.Server.Features.Apps.Inputs.InputChannel"}
{"@t":"2024-08-03T18:54:49.7094063Z","@mt":"Task runner starting","@l":"Debug","SourceContext":"Seq.Server.Tasks.TaskRunner"}
{"@t":"2024-08-03T18:54:49.7104275Z","@mt":"Starting {TaskName} with period {Interval} ms","@l":"Debug","TaskName":"Native Storage Metrics Reporter","Interval":3600000,"SourceContext":"Seq.Server.Tasks.TaskRunTimer"}
{"@t":"2024-08-03T18:54:49.7108767Z","@mt":"Starting {TaskName} with period {Interval} ms","@l":"Debug","TaskName":"Metrics Reporter","Interval":300000,"SourceContext":"Seq.Server.Tasks.TaskRunTimer"}
{"@t":"2024-08-03T18:54:49.7109352Z","@mt":"Starting {TaskName} with period {Interval} ms","@l":"Debug","TaskName":"Sample cluster node metrics","Interval":7000,"SourceContext":"Seq.Server.Tasks.TaskRunTimer"}
{"@t":"2024-08-03T18:54:49.7109664Z","@mt":"Starting {TaskName} with period {Interval} ms","@l":"Debug","TaskName":"Backup Check","Interval":300000,"SourceContext":"Seq.Server.Tasks.TaskRunTimer"}
{"@t":"2024-08-03T18:54:49.7111039Z","@mt":"Starting {TaskName} with period {Interval} ms","@l":"Debug","TaskName":"Storage Monitor","Interval":30000,"SourceContext":"Seq.Server.Tasks.TaskRunTimer"}
{"@t":"2024-08-03T18:54:49.7111523Z","@mt":"Starting {TaskName} with period {Interval} ms","@l":"Debug","TaskName":"Indexing","Interval":600000,"SourceContext":"Seq.Server.Tasks.TaskRunTimer"}
{"@t":"2024-08-03T18:54:49.7111798Z","@mt":"Starting {TaskName} with period {Interval} ms","@l":"Debug","TaskName":"Automatic license renewal check","Interval":60000,"SourceContext":"Seq.Server.Tasks.TaskRunTimer"}
{"@t":"2024-08-03T18:54:49.7112033Z","@mt":"Starting {TaskName} with period {Interval} ms","@l":"Debug","TaskName":"License status check","Interval":240000,"SourceContext":"Seq.Server.Tasks.TaskRunTimer"}
{"@t":"2024-08-03T18:54:49.7112268Z","@mt":"Starting {TaskName} with period {Interval} ms","@l":"Debug","TaskName":"Storage maintenance","Interval":600000,"SourceContext":"Seq.Server.Tasks.TaskRunTimer"}
{"@t":"2024-08-03T18:54:49.7112487Z","@mt":"Starting {TaskName} with period {Interval} ms","@l":"Debug","TaskName":"Update availability check","Interval":82800000,"SourceContext":"Seq.Server.Tasks.TaskRunTimer"}
{"@t":"2024-08-03T18:54:49.7112700Z","@mt":"Starting {TaskName} with period {Interval} ms","@l":"Debug","TaskName":"Update availability check","Interval":75600000,"SourceContext":"Seq.Server.Tasks.TaskRunTimer"}
{"@t":"2024-08-03T18:54:49.7112905Z","@mt":"Starting {TaskName} with period {Interval} ms","@l":"Debug","TaskName":"Authentication Idle Session Cleanup","Interval":300000,"SourceContext":"Seq.Server.Tasks.TaskRunTimer"}
{"@t":"2024-08-03T18:54:49.7113207Z","@mt":"Starting {TaskName} with period {Interval} ms","@l":"Debug","TaskName":"Authentication Session Cleanup","Interval":259200000,"SourceContext":"Seq.Server.Tasks.TaskRunTimer"}
{"@t":"2024-08-03T18:54:49.7119742Z","@mt":"Alert processor starting","@l":"Debug","SourceContext":"Seq.Server.Features.Alerting.AlertProcessor"}
{"@t":"2024-08-03T18:54:49.7120358Z","@mt":"Scheduling background work {WorkDescription} ({WorkId})","@l":"Debug","WorkDescription":"Monitor alerts and trigger notifications","WorkId":"aa6be9b1-5f9a-4389-9506-64e2bb7b9986","SourceContext":"Seq.Engine.Workers.WorkerPool"}
{"@t":"2024-08-03T18:54:49.7125248Z","@mt":"Background work {WorkDescription} ({WorkId}) done","@l":"Debug","WorkDescription":"Start background processes","WorkId":"622f44de-3446-4891-a0c0-0ceb19e01b66","SourceContext":"Seq.Engine.Workers.WorkerPool"}
{"@t":"2024-08-03T18:54:49.7125555Z","@mt":"Starting background work {WorkDescription} ({WorkId})","@l":"Debug","WorkDescription":"Monitor alerts and trigger notifications","WorkId":"aa6be9b1-5f9a-4389-9506-64e2bb7b9986","SourceContext":"Seq.Engine.Workers.WorkerPool"}
{"@t":"2024-08-03T18:54:56.7098690Z","@mt":"Timer elapsed for {TaskName}","@l":"Debug","TaskName":"Sample cluster node metrics","SourceContext":"Seq.Server.Tasks.TaskRunTimer"}
{"@t":"2024-08-03T18:54:56.7107808Z","@mt":"Scheduling background work {WorkDescription} ({WorkId})","@l":"Debug","WorkDescription":"Task: Sample cluster node metrics","WorkId":"b193b521-a84c-4d35-90c2-8835a3b63e5b","SourceContext":"Seq.Engine.Workers.WorkerPool"}
{"@t":"2024-08-03T18:54:56.7110231Z","@mt":"Starting background work {WorkDescription} ({WorkId})","@l":"Debug","WorkDescription":"Task: Sample cluster node metrics","WorkId":"b193b521-a84c-4d35-90c2-8835a3b63e5b","SourceContext":"Seq.Engine.Workers.WorkerPool"}
{"@t":"2024-08-03T18:54:56.7119085Z","@mt":"Executing {TaskName}","@l":"Debug","TaskName":"Sample cluster node metrics","SourceContext":"Seq.Server.Tasks.TaskRunTimer"}
{"@t":"2024-08-03T18:54:56.7165716Z","@mt":"Background work {WorkDescription} ({WorkId}) done","@l":"Debug","WorkDescription":"Task: Sample cluster node metrics","WorkId":"b193b521-a84c-4d35-90c2-8835a3b63e5b","SourceContext":"Seq.Engine.Workers.WorkerPool"}
{"@t":"2024-08-03T18:55:03.7116135Z","@mt":"Timer elapsed for {TaskName}","@l":"Debug","TaskName":"Sample cluster node metrics","SourceContext":"Seq.Server.Tasks.TaskRunTimer"}
{"@t":"2024-08-03T18:55:03.7119818Z","@mt":"Scheduling background work {WorkDescription} ({WorkId})","@l":"Debug","WorkDescription":"Task: Sample cluster node metrics","WorkId":"8830e1fe-5c55-4da7-9063-f0dd4795e1f4","SourceContext":"Seq.Engine.Workers.WorkerPool"}
{"@t":"2024-08-03T18:55:03.7121580Z","@mt":"Starting background work {WorkDescription} ({WorkId})","@l":"Debug","WorkDescription":"Task: Sample cluster node metrics","WorkId":"8830e1fe-5c55-4da7-9063-f0dd4795e1f4","SourceContext":"Seq.Engine.Workers.WorkerPool"}
{"@t":"2024-08-03T18:55:03.7122241Z","@mt":"Executing {TaskName}","@l":"Debug","TaskName":"Sample cluster node metrics","SourceContext":"Seq.Server.Tasks.TaskRunTimer"}
{"@t":"2024-08-03T18:55:03.7131266Z","@mt":"Background work {WorkDescription} ({WorkId}) done","@l":"Debug","WorkDescription":"Task: Sample cluster node metrics","WorkId":"8830e1fe-5c55-4da7-9063-f0dd4795e1f4","SourceContext":"Seq.Engine.Workers.WorkerPool"}
{"@t":"2024-08-03T18:55:10.7127993Z","@mt":"Timer elapsed for {TaskName}","@l":"Debug","TaskName":"Sample cluster node metrics","SourceContext":"Seq.Server.Tasks.TaskRunTimer"}
{"@t":"2024-08-03T18:55:10.7130883Z","@mt":"Scheduling background work {WorkDescription} ({WorkId})","@l":"Debug","WorkDescription":"Task: Sample cluster node metrics","WorkId":"ff43977a-a287-4cc1-99b3-fd08c27a7666","SourceContext":"Seq.Engine.Workers.WorkerPool"}
{"@t":"2024-08-03T18:55:10.7132202Z","@mt":"Starting background work {WorkDescription} ({WorkId})","@l":"Debug","WorkDescription":"Task: Sample cluster node metrics","WorkId":"ff43977a-a287-4cc1-99b3-fd08c27a7666","SourceContext":"Seq.Engine.Workers.WorkerPool"}
{"@t":"2024-08-03T18:55:10.7132669Z","@mt":"Executing {TaskName}","@l":"Debug","TaskName":"Sample cluster node metrics","SourceContext":"Seq.Server.Tasks.TaskRunTimer"}
{"@t":"2024-08-03T18:55:10.7137071Z","@mt":"Background work {WorkDescription} ({WorkId}) done","@l":"Debug","WorkDescription":"Task: Sample cluster node metrics","WorkId":"ff43977a-a287-4cc1-99b3-fd08c27a7666","SourceContext":"Seq.Engine.Workers.WorkerPool"}
{"@t":"2024-08-03T18:55:17.7130725Z","@mt":"Timer elapsed for {TaskName}","@l":"Debug","TaskName":"Sample cluster node metrics","SourceContext":"Seq.Server.Tasks.TaskRunTimer"}
{"@t":"2024-08-03T18:55:17.7136373Z","@mt":"Scheduling background work {WorkDescription} ({WorkId})","@l":"Debug","WorkDescription":"Task: Sample cluster node metrics","WorkId":"9d0da8c5-db6c-4444-bbff-c3fd5f658b4d","SourceContext":"Seq.Engine.Workers.WorkerPool"}
{"@t":"2024-08-03T18:55:17.7137662Z","@mt":"Starting background work {WorkDescription} ({WorkId})","@l":"Debug","WorkDescription":"Task: Sample cluster node metrics","WorkId":"9d0da8c5-db6c-4444-bbff-c3fd5f658b4d","SourceContext":"Seq.Engine.Workers.WorkerPool"}
{"@t":"2024-08-03T18:55:17.7138194Z","@mt":"Executing {TaskName}","@l":"Debug","TaskName":"Sample cluster node metrics","SourceContext":"Seq.Server.Tasks.TaskRunTimer"}
{"@t":"2024-08-03T18:55:17.7145443Z","@mt":"Background work {WorkDescription} ({WorkId}) done","@l":"Debug","WorkDescription":"Task: Sample cluster node metrics","WorkId":"9d0da8c5-db6c-4444-bbff-c3fd5f658b4d","SourceContext":"Seq.Engine.Workers.WorkerPool"}
{"@t":"2024-08-03T18:55:19.7082392Z","@mt":"Timer elapsed for {TaskName}","@l":"Debug","TaskName":"Storage Monitor","SourceContext":"Seq.Server.Tasks.TaskRunTimer"}
{"@t":"2024-08-03T18:55:19.7087244Z","@mt":"Scheduling background work {WorkDescription} ({WorkId})","@l":"Debug","WorkDescription":"Task: Storage Monitor","WorkId":"3fc985c3-8988-490e-8cd6-a9b71c4edd11","SourceContext":"Seq.Engine.Workers.WorkerPool"}
{"@t":"2024-08-03T18:55:19.7089523Z","@mt":"Starting background work {WorkDescription} ({WorkId})","@l":"Debug","WorkDescription":"Task: Storage Monitor","WorkId":"3fc985c3-8988-490e-8cd6-a9b71c4edd11","SourceContext":"Seq.Engine.Workers.WorkerPool"}
{"@t":"2024-08-03T18:55:19.7090069Z","@mt":"Executing {TaskName}","@l":"Debug","TaskName":"Storage Monitor","SourceContext":"Seq.Server.Tasks.TaskRunTimer"}
{"@t":"2024-08-03T18:55:19.7135953Z","@mt":"Background work {WorkDescription} ({WorkId}) done","@l":"Debug","WorkDescription":"Task: Storage Monitor","WorkId":"3fc985c3-8988-490e-8cd6-a9b71c4edd11","SourceContext":"Seq.Engine.Workers.WorkerPool"}
{"@t":"2024-08-03T18:55:24.7130457Z","@mt":"Timer elapsed for {TaskName}","@l":"Debug","TaskName":"Sample cluster node metrics","SourceContext":"Seq.Server.Tasks.TaskRunTimer"}
{"@t":"2024-08-03T18:55:24.7133185Z","@mt":"Scheduling background work {WorkDescription} ({WorkId})","@l":"Debug","WorkDescription":"Task: Sample cluster node metrics","WorkId":"8a5a9c4a-50fa-41d3-a28f-40db03da0abc","SourceContext":"Seq.Engine.Workers.WorkerPool"}
{"@t":"2024-08-03T18:55:24.7134088Z","@mt":"Starting background work {WorkDescription} ({WorkId})","@l":"Debug","WorkDescription":"Task: Sample cluster node metrics","WorkId":"8a5a9c4a-50fa-41d3-a28f-40db03da0abc","SourceContext":"Seq.Engine.Workers.WorkerPool"}
{"@t":"2024-08-03T18:55:24.7136301Z","@mt":"Executing {TaskName}","@l":"Debug","TaskName":"Sample cluster node metrics","SourceContext":"Seq.Server.Tasks.TaskRunTimer"}
{"@t":"2024-08-03T18:55:24.7140337Z","@mt":"Background work {WorkDescription} ({WorkId}) done","@l":"Debug","WorkDescription":"Task: Sample cluster node metrics","WorkId":"8a5a9c4a-50fa-41d3-a28f-40db03da0abc","SourceContext":"Seq.Engine.Workers.WorkerPool"}
{"@t":"2024-08-03T18:55:31.7210877Z","@mt":"Timer elapsed for {TaskName}","@l":"Debug","TaskName":"Sample cluster node metrics","SourceContext":"Seq.Server.Tasks.TaskRunTimer"}
{"@t":"2024-08-03T18:55:31.7220503Z","@mt":"Scheduling background work {WorkDescription} ({WorkId})","@l":"Debug","WorkDescription":"Task: Sample cluster node metrics","WorkId":"357ea7b6-cedb-44e2-be32-090462930a17","SourceContext":"Seq.Engine.Workers.WorkerPool"}
{"@t":"2024-08-03T18:55:31.7221595Z","@mt":"Starting background work {WorkDescription} ({WorkId})","@l":"Debug","WorkDescription":"Task: Sample cluster node metrics","WorkId":"357ea7b6-cedb-44e2-be32-090462930a17","SourceContext":"Seq.Engine.Workers.WorkerPool"}
{"@t":"2024-08-03T18:55:31.7221959Z","@mt":"Executing {TaskName}","@l":"Debug","TaskName":"Sample cluster node metrics","SourceContext":"Seq.Server.Tasks.TaskRunTimer"}
{"@t":"2024-08-03T18:55:31.7226875Z","@mt":"Background work {WorkDescription} ({WorkId}) done","@l":"Debug","WorkDescription":"Task: Sample cluster node metrics","WorkId":"357ea7b6-cedb-44e2-be32-090462930a17","SourceContext":"Seq.Engine.Workers.WorkerPool"}
{"@t":"2024-08-03T18:55:38.7330558Z","@mt":"Timer elapsed for {TaskName}","@l":"Debug","TaskName":"Sample cluster node metrics","SourceContext":"Seq.Server.Tasks.TaskRunTimer"}
{"@t":"2024-08-03T18:55:38.7333138Z","@mt":"Scheduling background work {WorkDescription} ({WorkId})","@l":"Debug","WorkDescription":"Task: Sample cluster node metrics","WorkId":"cebf885d-370d-4e64-ac51-35eb6c6c05c6","SourceContext":"Seq.Engine.Workers.WorkerPool"}
{"@t":"2024-08-03T18:55:38.7335244Z","@mt":"Starting background work {WorkDescription} ({WorkId})","@l":"Debug","WorkDescription":"Task: Sample cluster node metrics","WorkId":"cebf885d-370d-4e64-ac51-35eb6c6c05c6","SourceContext":"Seq.Engine.Workers.WorkerPool"}
{"@t":"2024-08-03T18:55:38.7339033Z","@mt":"Executing {TaskName}","@l":"Debug","TaskName":"Sample cluster node metrics","SourceContext":"Seq.Server.Tasks.TaskRunTimer"}
{"@t":"2024-08-03T18:55:38.7345740Z","@mt":"Background work {WorkDescription} ({WorkId}) done","@l":"Debug","WorkDescription":"Task: Sample cluster node metrics","WorkId":"cebf885d-370d-4e64-ac51-35eb6c6c05c6","SourceContext":"Seq.Engine.Workers.WorkerPool"}
{"@t":"2024-08-03T18:55:45.7328976Z","@mt":"Timer elapsed for {TaskName}","@l":"Debug","TaskName":"Sample cluster node metrics","SourceContext":"Seq.Server.Tasks.TaskRunTimer"}
{"@t":"2024-08-03T18:55:45.7331601Z","@mt":"Scheduling background work {WorkDescription} ({WorkId})","@l":"Debug","WorkDescription":"Task: Sample cluster node metrics","WorkId":"3f6a89e0-455e-448b-9b96-2913958f5078","SourceContext":"Seq.Engine.Workers.WorkerPool"}
{"@t":"2024-08-03T18:55:45.7334139Z","@mt":"Starting background work {WorkDescription} ({WorkId})","@l":"Debug","WorkDescription":"Task: Sample cluster node metrics","WorkId":"3f6a89e0-455e-448b-9b96-2913958f5078","SourceContext":"Seq.Engine.Workers.WorkerPool"}
{"@t":"2024-08-03T18:55:45.7334639Z","@mt":"Executing {TaskName}","@l":"Debug","TaskName":"Sample cluster node metrics","SourceContext":"Seq.Server.Tasks.TaskRunTimer"}
{"@t":"2024-08-03T18:55:45.7340006Z","@mt":"Background work {WorkDescription} ({WorkId}) done","@l":"Debug","WorkDescription":"Task: Sample cluster node metrics","WorkId":"3f6a89e0-455e-448b-9b96-2913958f5078","SourceContext":"Seq.Engine.Workers.WorkerPool"}
{"@t":"2024-08-03T18:55:49.7210199Z","@mt":"Timer elapsed for {TaskName}","@l":"Debug","TaskName":"Storage Monitor","SourceContext":"Seq.Server.Tasks.TaskRunTimer"}
{"@t":"2024-08-03T18:55:49.7213228Z","@mt":"Scheduling background work {WorkDescription} ({WorkId})","@l":"Debug","WorkDescription":"Task: Storage Monitor","WorkId":"49db1b07-7cf3-46d2-92dc-01adf480f0d1","SourceContext":"Seq.Engine.Workers.WorkerPool"}
{"@t":"2024-08-03T18:55:49.7213897Z","@mt":"Starting background work {WorkDescription} ({WorkId})","@l":"Debug","WorkDescription":"Task: Storage Monitor","WorkId":"49db1b07-7cf3-46d2-92dc-01adf480f0d1","SourceContext":"Seq.Engine.Workers.WorkerPool"}
{"@t":"2024-08-03T18:55:49.7214136Z","@mt":"Executing {TaskName}","@l":"Debug","TaskName":"Storage Monitor","SourceContext":"Seq.Server.Tasks.TaskRunTimer"}
{"@t":"2024-08-03T18:55:49.7221698Z","@mt":"Background work {WorkDescription} ({WorkId}) done","@l":"Debug","WorkDescription":"Task: Storage Monitor","WorkId":"49db1b07-7cf3-46d2-92dc-01adf480f0d1","SourceContext":"Seq.Engine.Workers.WorkerPool"}
{"@t":"2024-08-03T18:55:49.7222866Z","@mt":"Timer elapsed for {TaskName}","@l":"Debug","TaskName":"Automatic license renewal check","SourceContext":"Seq.Server.Tasks.TaskRunTimer"}
{"@t":"2024-08-03T18:55:49.7223078Z","@mt":"Scheduling background work {WorkDescription} ({WorkId})","@l":"Debug","WorkDescription":"Task: Automatic license renewal check","WorkId":"f200e844-bfdf-41c5-968b-1fab622f950f","SourceContext":"Seq.Engine.Workers.WorkerPool"}
{"@t":"2024-08-03T18:55:49.7223272Z","@mt":"Starting background work {WorkDescription} ({WorkId})","@l":"Debug","WorkDescription":"Task: Automatic license renewal check","WorkId":"f200e844-bfdf-41c5-968b-1fab622f950f","SourceContext":"Seq.Engine.Workers.WorkerPool"}
{"@t":"2024-08-03T18:55:49.7223412Z","@mt":"Executing {TaskName}","@l":"Debug","TaskName":"Automatic license renewal check","SourceContext":"Seq.Server.Tasks.TaskRunTimer"}
{"@t":"2024-08-03T18:55:49.7437639Z","@mt":"Background work {WorkDescription} ({WorkId}) done","@l":"Debug","WorkDescription":"Task: Automatic license renewal check","WorkId":"f200e844-bfdf-41c5-968b-1fab622f950f","SourceContext":"Seq.Engine.Workers.WorkerPool"}
{"@t":"2024-08-03T18:55:52.7420898Z","@mt":"Timer elapsed for {TaskName}","@l":"Debug","TaskName":"Sample cluster node metrics","SourceContext":"Seq.Server.Tasks.TaskRunTimer"}
{"@t":"2024-08-03T18:55:52.7423467Z","@mt":"Scheduling background work {WorkDescription} ({WorkId})","@l":"Debug","WorkDescription":"Task: Sample cluster node metrics","WorkId":"a2187470-0fde-4f61-a110-db1dc27460cf","SourceContext":"Seq.Engine.Workers.WorkerPool"}
{"@t":"2024-08-03T18:55:52.7424275Z","@mt":"Starting background work {WorkDescription} ({WorkId})","@l":"Debug","WorkDescription":"Task: Sample cluster node metrics","WorkId":"a2187470-0fde-4f61-a110-db1dc27460cf","SourceContext":"Seq.Engine.Workers.WorkerPool"}
{"@t":"2024-08-03T18:55:52.7424714Z","@mt":"Executing {TaskName}","@l":"Debug","TaskName":"Sample cluster node metrics","SourceContext":"Seq.Server.Tasks.TaskRunTimer"}
{"@t":"2024-08-03T18:55:52.7428788Z","@mt":"Background work {WorkDescription} ({WorkId}) done","@l":"Debug","WorkDescription":"Task: Sample cluster node metrics","WorkId":"a2187470-0fde-4f61-a110-db1dc27460cf","SourceContext":"Seq.Engine.Workers.WorkerPool"}
{"@t":"2024-08-03T18:55:59.7463907Z","@mt":"Timer elapsed for {TaskName}","@l":"Debug","TaskName":"Sample cluster node metrics","SourceContext":"Seq.Server.Tasks.TaskRunTimer"}
{"@t":"2024-08-03T18:55:59.7465476Z","@mt":"Scheduling background work {WorkDescription} ({WorkId})","@l":"Debug","WorkDescription":"Task: Sample cluster node metrics","WorkId":"7d161d7a-9c7a-42e4-bbdc-4ee125d03a88","SourceContext":"Seq.Engine.Workers.WorkerPool"}
{"@t":"2024-08-03T18:55:59.7466075Z","@mt":"Starting background work {WorkDescription} ({WorkId})","@l":"Debug","WorkDescription":"Task: Sample cluster node metrics","WorkId":"7d161d7a-9c7a-42e4-bbdc-4ee125d03a88","SourceContext":"Seq.Engine.Workers.WorkerPool"}
{"@t":"2024-08-03T18:55:59.7466253Z","@mt":"Executing {TaskName}","@l":"Debug","TaskName":"Sample cluster node metrics","SourceContext":"Seq.Server.Tasks.TaskRunTimer"}
{"@t":"2024-08-03T18:55:59.7470086Z","@mt":"Background work {WorkDescription} ({WorkId}) done","@l":"Debug","WorkDescription":"Task: Sample cluster node metrics","WorkId":"7d161d7a-9c7a-42e4-bbdc-4ee125d03a88","SourceContext":"Seq.Engine.Workers.WorkerPool"}
{"@t":"2024-08-03T18:56:06.7574124Z","@mt":"Timer elapsed for {TaskName}","@l":"Debug","TaskName":"Sample cluster node metrics","SourceContext":"Seq.Server.Tasks.TaskRunTimer"}
{"@t":"2024-08-03T18:56:06.7575235Z","@mt":"Scheduling background work {WorkDescription} ({WorkId})","@l":"Debug","WorkDescription":"Task: Sample cluster node metrics","WorkId":"a789ff36-29f8-4264-964a-817a0165d261","SourceContext":"Seq.Engine.Workers.WorkerPool"}
{"@t":"2024-08-03T18:56:06.7575744Z","@mt":"Starting background work {WorkDescription} ({WorkId})","@l":"Debug","WorkDescription":"Task: Sample cluster node metrics","WorkId":"a789ff36-29f8-4264-964a-817a0165d261","SourceContext":"Seq.Engine.Workers.WorkerPool"}
{"@t":"2024-08-03T18:56:06.7576026Z","@mt":"Executing {TaskName}","@l":"Debug","TaskName":"Sample cluster node metrics","SourceContext":"Seq.Server.Tasks.TaskRunTimer"}
{"@t":"2024-08-03T18:56:06.7581794Z","@mt":"Background work {WorkDescription} ({WorkId}) done","@l":"Debug","WorkDescription":"Task: Sample cluster node metrics","WorkId":"a789ff36-29f8-4264-964a-817a0165d261","SourceContext":"Seq.Engine.Workers.WorkerPool"}
{"@t":"2024-08-03T18:56:13.7683571Z","@mt":"Timer elapsed for {TaskName}","@l":"Debug","TaskName":"Sample cluster node metrics","SourceContext":"Seq.Server.Tasks.TaskRunTimer"}
{"@t":"2024-08-03T18:56:13.7684861Z","@mt":"Scheduling background work {WorkDescription} ({WorkId})","@l":"Debug","WorkDescription":"Task: Sample cluster node metrics","WorkId":"7af21ef5-dd62-47b2-9eb9-d5276355fb2f","SourceContext":"Seq.Engine.Workers.WorkerPool"}
{"@t":"2024-08-03T18:56:13.7687200Z","@mt":"Starting background work {WorkDescription} ({WorkId})","@l":"Debug","WorkDescription":"Task: Sample cluster node metrics","WorkId":"7af21ef5-dd62-47b2-9eb9-d5276355fb2f","SourceContext":"Seq.Engine.Workers.WorkerPool"}
{"@t":"2024-08-03T18:56:13.7687490Z","@mt":"Executing {TaskName}","@l":"Debug","TaskName":"Sample cluster node metrics","SourceContext":"Seq.Server.Tasks.TaskRunTimer"}
{"@t":"2024-08-03T18:56:13.7690675Z","@mt":"Background work {WorkDescription} ({WorkId}) done","@l":"Debug","WorkDescription":"Task: Sample cluster node metrics","WorkId":"7af21ef5-dd62-47b2-9eb9-d5276355fb2f","SourceContext":"Seq.Engine.Workers.WorkerPool"}
{"@t":"2024-08-03T18:56:19.7371949Z","@mt":"Timer elapsed for {TaskName}","@l":"Debug","TaskName":"Storage Monitor","SourceContext":"Seq.Server.Tasks.TaskRunTimer"}
{"@t":"2024-08-03T18:56:19.7373020Z","@mt":"Scheduling background work {WorkDescription} ({WorkId})","@l":"Debug","WorkDescription":"Task: Storage Monitor","WorkId":"564a3986-ccea-410c-9056-c44f38617648","SourceContext":"Seq.Engine.Workers.WorkerPool"}
{"@t":"2024-08-03T18:56:19.7373481Z","@mt":"Starting background work {WorkDescription} ({WorkId})","@l":"Debug","WorkDescription":"Task: Storage Monitor","WorkId":"564a3986-ccea-410c-9056-c44f38617648","SourceContext":"Seq.Engine.Workers.WorkerPool"}
{"@t":"2024-08-03T18:56:19.7374930Z","@mt":"Executing {TaskName}","@l":"Debug","TaskName":"Storage Monitor","SourceContext":"Seq.Server.Tasks.TaskRunTimer"}
{"@t":"2024-08-03T18:56:19.7379622Z","@mt":"Background work {WorkDescription} ({WorkId}) done","@l":"Debug","WorkDescription":"Task: Storage Monitor","WorkId":"564a3986-ccea-410c-9056-c44f38617648","SourceContext":"Seq.Engine.Workers.WorkerPool"}
{"@t":"2024-08-03T18:56:20.7693736Z","@mt":"Timer elapsed for {TaskName}","@l":"Debug","TaskName":"Sample cluster node metrics","SourceContext":"Seq.Server.Tasks.TaskRunTimer"}
{"@t":"2024-08-03T18:56:20.7695270Z","@mt":"Scheduling background work {WorkDescription} ({WorkId})","@l":"Debug","WorkDescription":"Task: Sample cluster node metrics","WorkId":"1f58e977-b2dd-4ae7-9fa0-d68be2814200","SourceContext":"Seq.Engine.Workers.WorkerPool"}
{"@t":"2024-08-03T18:56:20.7696827Z","@mt":"Starting background work {WorkDescription} ({WorkId})","@l":"Debug","WorkDescription":"Task: Sample cluster node metrics","WorkId":"1f58e977-b2dd-4ae7-9fa0-d68be2814200","SourceContext":"Seq.Engine.Workers.WorkerPool"}
{"@t":"2024-08-03T18:56:20.7697479Z","@mt":"Executing {TaskName}","@l":"Debug","TaskName":"Sample cluster node metrics","SourceContext":"Seq.Server.Tasks.TaskRunTimer"}
{"@t":"2024-08-03T18:56:20.7699387Z","@mt":"Background work {WorkDescription} ({WorkId}) done","@l":"Debug","WorkDescription":"Task: Sample cluster node metrics","WorkId":"1f58e977-b2dd-4ae7-9fa0-d68be2814200","SourceContext":"Seq.Engine.Workers.WorkerPool"}

[KodrAus]

Hi @TBara 👋 Would it be possible to grab some recent logs from your C:\ProgramData\Seq\Logs directory covering the time where things stopped working and send them through to our support address: support@datalust.co?

It sounds like maybe the Windows Service is failing to start, but the logs should give us some more clues.

[TBara]

Yes, when I start Seq with seq run I am able to access it both from the server on which it is running and my local machine. When I run with seq start I'm not able to access it from either location.

[TBara]

I see this event log created every time I try to access the site. Sounds like the default seq user is not able to access the ssl cert?

[TBara]

Here's another one

[TBara]

Where does the service look for ssl certs on Windows Server?

[KodrAus]

Seq will first try load a certificate from C:\ProgramData\Seq\Certificates. If it doesn't find a certificate there matching the file naming scheme {hostname}-{port}.pfx, or {hostname}.pfx, or {port}.pfx then it will search the local machine's personal certificate store.

Seq runs under a limited service account by default which should have permission to this store, but might have lost it for some reason. You can check the account the Seq service runs as under the Windows Service details for it.

[TBara]

The Seq service account user lost permissions to C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys folder. After giving it permissions, I was able to access the site as expected.

[nblumhardt]

Thanks for letting us know, @TBara!