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Ensures that when you view a ticket, the "Post Internal Note" tab is highlighted where possible.

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clonemeagain/osticket-plugin-notefirst

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osTicket NoteFirst Plugin

Ensures that when you view a ticket, the "Post Internal Note" tab is highlighted where possible.

To install

Should work with 1.9+ Please test and let me know. Conceivable that it works with 1.8, if that is still around.

Can be made much simpler, if you are willing to change core a touch!

  • Edit include/class.osticket.php
  • Go right to the bottom to the "start" function, add at the beggining: global $ost;
  • Effectively, apply osTicket/osTicket#2907
  • Now we don't need the attachments_preview api! :-)
  • Now just rename the bootstrap method to "old_bootstrap" and the "new_bootstrap" method should be renamed "bootstrap"

I've subscribed to that pull-request, so I'll update this when/if that get's merged.

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Ensures that when you view a ticket, the "Post Internal Note" tab is highlighted where possible.

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