feat(auth): improve error handling

packages/app-builder/public/locales/en/cases.json

@@ -11,7 +11,8 @@
   "case.file.added_date": "Added on",
   "case.file.download": "Download",
   "case.file.downloading": "Downloading...",
-  "case.file.errors.downloading_decisions_link": "An unknown error as occured while generating the download link. Please try again later.",
+  "case.file.errors.downloading_decisions_link.auth_error": "An auth error occured while generating the download link. You may need to log in again.",
+  "case.file.errors.downloading_decisions_link.unknown": "An unknown error as occured while generating the download link. Please try again later.",
   "case.inbox": "Inbox",
   "case.inboxes": "Inboxes",
   "case.status.open": "open",

packages/app-builder/public/locales/en/common.json

@@ -9,6 +9,7 @@
   "validation_error_other": "{{count}} validation errors",
   "errors.unknown": "An unknown error as occured",
   "errors.account_exists_with_different_credential": "An account already exists with the same email address but different sign-in credentials. Sign in using a provider associated with this email address.",
+  "errors.popup_blocked_by_client": "The popup has been blocked. Please <EnablePopup>enable popups</EnablePopup> and try again.",
   "errors.not_found": "This page could not be found.",
   "errors.edit.forbidden_not_draft": "You can only edit a draft version of a scenario.",
   "errors.list.duplicate_list_name": "A list with this name already exist",
@@ -17,6 +18,8 @@
   "errors.data.duplicate_table_name": "A table with this name already exist",
   "errors.data.duplicate_link_name": "A link with this name already exist",
   "errors.add_to_case.invalid": "A decision already belongs to a case",
+  "errors.firebase_auth_error": "An auth error occured. Try to log in again.",
+  "errors.firebase_network_error": "A network error occured. Try to log in again.",
   "cancel": "Cancel",
   "save": "Save",
   "delete": "Delete",

packages/app-builder/public/locales/en/scheduledExecution.json

@@ -8,7 +8,8 @@
   "finished_at": "Finished at",
   "download_decisions": "Download Decisions",
   "downloading_decisions": "Downloading decisions...",
-  "errors.downloading_decisions_link": "An unknown error as occured while generating the download link. Please try again later.",
+  "errors.downloading_decisions_link.auth_error": "An auth error occured while generating the download link. You may need to log in again.",
+  "errors.downloading_decisions_link.unknown": "An unknown error as occured while generating the download link. Please try again later.",
   "status_pending": "Pending",
   "status_success": "Success",
   "status_failure": "Failure"

packages/app-builder/src/components/Auth/PopupBlockedError.tsx

@@ -0,0 +1,41 @@
+import { getCurrentBrowser } from '@app-builder/utils/browser';
+import { Trans, useTranslation } from 'react-i18next';
+
+export function PopupBlockedError() {
+  const { t } = useTranslation(['common']);
+  return (
+    <div>
+      <Trans
+        t={t}
+        i18nKey="common:errors.popup_blocked_by_client"
+        components={{
+          EnablePopup: <EnablePopup />,
+        }}
+      />
+    </div>
+  );
+}
+
+const hrefMap = {
+  Safari: 'https://support.apple.com/guide/safari/sfri40696/mac',
+  Firefox:
+    'https://support.mozilla.org/en-US/kb/pop-blocker-settings-exceptions-troubleshooting',
+  Chrome: 'https://support.google.com/chrome/answer/95472',
+};
+
+function EnablePopup({ children }: { children?: React.ReactNode }) {
+  const browser = getCurrentBrowser(navigator.userAgent);
+  if (browser in hrefMap) {
+    return (
+      <a
+        href={hrefMap[browser as keyof typeof hrefMap]}
+        target="_blank"
+        rel="noreferrer noopener"
+        className="text-purple-100 hover:underline"
+      >
+        {children}
+      </a>
+    );
+  }
+  return <span>{children}</span>;
+}

packages/app-builder/src/components/Auth/SignInWithEmailAndPassword.tsx

@@ -8,6 +8,7 @@ import {
 import {
   EmailUnverified,
   InvalidLoginCredentials,
+  NetworkRequestFailed,
   useEmailAndPasswordSignIn,
   UserNotFoundError,
   WrongPasswordError,
@@ -164,6 +165,8 @@ function ClientSignInWithEmailAndPasswordForm({
           setError('credentials', {
             message: t('auth:sign_in.errors.invalid_login_credentials'),
           });
+        } else if (error instanceof NetworkRequestFailed) {
+          toast.error(t('common:errors.firebase_network_error'));
         } else {
           Sentry.captureException(error);
           toast.error(t('common:errors.unknown'));

packages/app-builder/src/components/Auth/SignInWithGoogle.tsx

@@ -1,5 +1,7 @@
 import {
   AccountExistsWithDifferentCredential,
+  NetworkRequestFailed,
+  PopupBlockedByClient,
   useGoogleSignIn,
 } from '@app-builder/services/auth/auth.client';
 import { type AuthPayload } from '@app-builder/services/auth/auth.server';
@@ -10,6 +12,8 @@ import { useTranslation } from 'react-i18next';
 import { ClientOnly } from 'remix-utils/client-only';
 import { Logo } from 'ui-icons';
 
+import { PopupBlockedError } from './PopupBlockedError';
+
 function SignInWithGoogleButton({ onClick }: { onClick?: () => void }) {
   const { t } = useTranslation(['auth']);
 
@@ -52,6 +56,10 @@ function ClientSignInWithGoogle({
         toast.error(
           t('common:errors.account_exists_with_different_credential'),
         );
+      } else if (error instanceof PopupBlockedByClient) {
+        toast.error(<PopupBlockedError />);
+      } else if (error instanceof NetworkRequestFailed) {
+        toast.error(t('common:errors.firebase_network_error'));
       } else {
         Sentry.captureException(error);
         toast.error(t('common:errors.unknown'));

packages/app-builder/src/components/Auth/SignInWithMicrosoft.tsx

@@ -1,5 +1,7 @@
 import {
   AccountExistsWithDifferentCredential,
+  NetworkRequestFailed,
+  PopupBlockedByClient,
   useMicrosoftSignIn,
 } from '@app-builder/services/auth/auth.client';
 import { type AuthPayload } from '@app-builder/services/auth/auth.server';
@@ -10,6 +12,8 @@ import { useTranslation } from 'react-i18next';
 import { ClientOnly } from 'remix-utils/client-only';
 import { Logo } from 'ui-icons';
 
+import { PopupBlockedError } from './PopupBlockedError';
+
 function SignInWithMicrosoftButton({ onClick }: { onClick?: () => void }) {
   const { t } = useTranslation(['auth']);
 
@@ -52,6 +56,10 @@ function ClientSignInWithMicrosoft({
         toast.error(
           t('common:errors.account_exists_with_different_credential'),
         );
+      } else if (error instanceof PopupBlockedByClient) {
+        toast.error(<PopupBlockedError />);
+      } else if (error instanceof NetworkRequestFailed) {
+        toast.error(t('common:errors.firebase_network_error'));
       } else {
         Sentry.captureException(error);
         toast.error(t('common:errors.unknown'));

packages/app-builder/src/components/Auth/SignUpWithEmailAndPassword.tsx

@@ -7,6 +7,7 @@ import {
 } from '@app-builder/components/Form';
 import {
   EmailExistsError,
+  NetworkRequestFailed,
   useEmailAndPasswordSignUp,
   WeakPasswordError,
 } from '@app-builder/services/auth/auth.client';
@@ -144,6 +145,8 @@ function ClientSignUpWithEmailAndPasswordForm({
             },
             { shouldFocus: true },
           );
+        } else if (error instanceof NetworkRequestFailed) {
+          toast.error(t('common:errors.firebase_network_error'));
         } else {
           Sentry.captureException(error);
           toast.error(t('common:errors.unknown'));

packages/app-builder/src/components/Cases/CaseFiles.tsx

@@ -1,5 +1,6 @@
 import {
   AlreadyDownloadingError,
+  AuthRequestError,
   useDownloadCaseFiles,
 } from '@app-builder/services/DownloadCaseFilesService';
 import { formatDateTime, useFormatLanguage } from '@app-builder/utils/format';
@@ -112,8 +113,15 @@ function FileLink({ caseFileId }: { caseFileId: string }) {
         if (e instanceof AlreadyDownloadingError) {
           // Already downloading, do nothing
           return;
+        } else if (e instanceof AuthRequestError) {
+          toast.error(
+            t('cases:case.file.errors.downloading_decisions_link.auth_error'),
+          );
+        } else {
+          toast.error(
+            t('cases:case.file.errors.downloading_decisions_link.unknown'),
+          );
         }
-        toast.error(t('cases:case.file.errors.downloading_decisions_link'));
       },
     },
   );

packages/app-builder/src/components/MarbleToaster.tsx

@@ -74,8 +74,9 @@ export function MarbleToaster({
                 <button
                   onClick={() => toast.dismiss(currentToast.id)}
                   aria-label="Close"
+                  className="shrink-0"
                 >
-                  <Icon icon="cross" className="size-6" />
+                  <Icon icon="cross" className="size-6 shrink-0" />
                 </button>
               ) : null}
             </>

packages/app-builder/src/components/ScheduledExecutions/ScheduledExecutionDetails.tsx

@@ -1,5 +1,6 @@
 import {
   AlreadyDownloadingError,
+  AuthRequestError,
   useDownloadDecisions,
 } from '@app-builder/services/DownloadDecisionsService';
 import { toast } from 'react-hot-toast';
@@ -37,8 +38,17 @@ function ScheduledExecutionDetailsInternal({
         if (e instanceof AlreadyDownloadingError) {
           // Already downloading, do nothing
           return;
+        } else if (e instanceof AuthRequestError) {
+          toast.error(
+            t(
+              'scheduledExecution:errors.downloading_decisions_link.auth_error',
+            ),
+          );
+        } else {
+          toast.error(
+            t('scheduledExecution:errors.downloading_decisions_link.unknown'),
+          );
         }
-        toast.error(t('scheduledExecution:errors.downloading_decisions_link'));
       },
     },
   );

packages/app-builder/src/routes/_builder+/upload+/$objectType.tsx

@@ -66,7 +66,7 @@ const UploadForm = ({ objectType }: { objectType: string }) => {
   });
   const revalidator = useRevalidator();
 
-  const { accessToken, backendUrl } = useBackendInfo(
+  const { getAccessToken, backendUrl } = useBackendInfo(
     clientServices.authenticationClientService,
   );
 
@@ -108,13 +108,23 @@ const UploadForm = ({ objectType }: { objectType: string }) => {
       const formData = new FormData();
       formData.append('file', file);
 
+      const tokenResponse = await getAccessToken();
+      if (!tokenResponse.success) {
+        setIsModalOpen(true);
+        computeModalMessage({
+          success: false,
+          errorMessage: t('common:errors.firebase_auth_error'),
+        });
+        return;
+      }
+
       const response = await fetch(
         `${backendUrl}/ingestion/${objectType}/batch`,
         {
           method: 'POST',
           body: formData,
           headers: {
-            Authorization: `Bearer ${await accessToken()}`,
+            Authorization: `Bearer ${tokenResponse.accessToken}`,
           },
         },
       );

packages/app-builder/src/routes/ressources+/cases+/upload-file.tsx

@@ -47,10 +47,6 @@ export function UploadFile({ caseDetail }: { caseDetail: CaseDetail }) {
   );
 }
 
-function toastError(error: string): void {
-  toast(error, { icon: '❌' });
-}
-
 function UploadFileContent({
   caseDetail,
   setOpen,
@@ -62,7 +58,7 @@ function UploadFileContent({
   const [loading, setLoading] = useState(false);
   const revalidator = useRevalidator();
 
-  const { accessToken, backendUrl } = useBackendInfo(
+  const { getAccessToken, backendUrl } = useBackendInfo(
     clientServices.authenticationClientService,
   );
 
@@ -94,6 +90,12 @@ function UploadFileContent({
     const file = acceptedFiles[0];
     try {
       setLoading(true);
+      const tokenResponse = await getAccessToken();
+      if (!tokenResponse.success) {
+        toast.error(t('common:errors.firebase_auth_error'));
+        return;
+      }
+
       const formData = new FormData();
       formData.append('file', file);
 
@@ -103,21 +105,21 @@ function UploadFileContent({
           method: 'POST',
           body: formData,
           headers: {
-            Authorization: `Bearer ${await accessToken()}`,
+            Authorization: `Bearer ${tokenResponse.accessToken}`,
           },
         },
       );
       if (!response.ok) {
         Sentry.captureException(await response.text());
-        toastError('An error occurred while trying to upload the file.');
+        toast.error('An error occurred while trying to upload the file.');
         return;
       }
 
       setLoading(false);
       setOpen(false);
     } catch (error) {
       Sentry.captureException(error);
-      toastError('An error occurred while trying to upload the file.');
+      toast.error('An error occurred while trying to upload the file.');
     } finally {
       setLoading(false);
     }

packages/app-builder/src/services/DownloadCaseFilesService.ts

@@ -8,11 +8,13 @@ import { clientServices } from './init.client';
 
 export class AlreadyDownloadingError extends Error {}
 export class FetchLinkError extends Error {}
+export class AuthRequestError extends Error {}
 type DownloadFileError =
   | AlreadyDownloadingError
   | FetchLinkError
   | DownloadError
-  | UnknownError;
+  | UnknownError
+  | AuthRequestError;
 
 const fileDownloadUrlSchema = z.object({
   url: z.string(),
@@ -23,7 +25,7 @@ export function useDownloadCaseFiles(
   { onError }: { onError?: (error: DownloadFileError) => void } = {},
 ) {
   const [downloading, setDownloading] = useState(false);
-  const { backendUrl, accessToken } = useBackendInfo(
+  const { backendUrl, getAccessToken } = useBackendInfo(
     clientServices.authenticationClientService,
   );
 
@@ -36,13 +38,18 @@ export function useDownloadCaseFiles(
       }
       setDownloading(true);
 
+      const tokenResponse = await getAccessToken();
+      if (!tokenResponse.success) {
+        throw new AuthRequestError();
+      }
+
       const downloadLink = `${backendUrl}/cases/files/${encodeURIComponent(
         caseFileId,
       )}/download_link`;
       const response = await fetch(downloadLink, {
         method: 'GET',
         headers: {
-          Authorization: `Bearer ${await accessToken()}`,
+          Authorization: `Bearer ${tokenResponse.accessToken}`,
         },
       });
 
@@ -57,7 +64,8 @@ export function useDownloadCaseFiles(
       if (
         error instanceof AlreadyDownloadingError ||
         error instanceof FetchLinkError ||
-        error instanceof DownloadError
+        error instanceof DownloadError ||
+        error instanceof AuthRequestError
       ) {
         onError?.(error);
       } else {