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No graphics with backslash #5554

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FlorentEvolucare opened this issue Aug 17, 2017 · 4 comments
Closed

No graphics with backslash #5554

FlorentEvolucare opened this issue Aug 17, 2017 · 4 comments
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@FlorentEvolucare
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FlorentEvolucare commented Aug 17, 2017

Following the migration of the 2.7.0 Centreon version to 2.8.11. The graphics for a service no longer appear if the service description contains a backslash .

_With backslash_
image
image

Without a backslash
image
image


BUG REPORT INFORMATION

Centreon Web version:
2.8.11

Centreon Engine version:
Centreon Engine 1.7.2

Centreon Broker version:

OS:
CentOS release 6.9 (Final)

Additional environment details (AWS, VirtualBox, physical, etc.):
Hyper-v

Steps to reproduce the issue:

  1. remove the \ in the service description
  2. add a \ in the service desciption
  3. remove the \ in the service description

Describe the results you received:
Whenever a backslash is inserted into the service description, the graphic is not displayed

Describe the results you expected:
The graphic should be displayed but this is not the case if a backslash is present.

Additional information you think important (e.g. issue happens only occasionally):
As soon as there is a backslash in the description of the service it is impossible to visualize its graph.

@FlorentEvolucare FlorentEvolucare changed the title BUG REPORT INFORMATION : BUG REPORT INFORMATION : No graphics with backslash Aug 17, 2017
@FlorentEvolucare FlorentEvolucare changed the title BUG REPORT INFORMATION : No graphics with backslash No graphics with backslash Aug 17, 2017
@FlorentEvolucare
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After verification, the problem is not related to a version migration. Even since a new installation the anomaly occurs.

@lpinsivy lpinsivy added this to the 2.8.13 milestone Aug 18, 2017
@lpinsivy lpinsivy added area/chart priority/major status/in-backlog A dev will begin to work on your modifications soon labels Aug 29, 2017
@kduret kduret closed this as completed in 96efb03 Aug 30, 2017
kduret pushed a commit that referenced this issue Aug 30, 2017
kduret pushed a commit that referenced this issue Aug 30, 2017
@kduret kduret reopened this Aug 30, 2017
@thiuyendang
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OK in 2.8.13-1 when service description contains special characters such as backslash or colon

@FlorentEvolucare
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What are the patches to apply to avoid this problem?

@thiuyendang
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Hello,

please, refer to Pull request # 5565 : centreon/centreon#5565

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