Added I don't know either post.

source/open-source/I-dont-know-either.rst

@@ -0,0 +1,46 @@
+===================
+I don't know either
+===================
+
+Folks often feel lost getting into open source, getting into maintaining…
+
+    How am I supposed to know what to do?
+
+I think one of the biggest things we can do to help is be totally
+straightforward: 90% of the time, **I don't know either**.
+
+Django gets about 5 new issue reports a day, every day. When I was a Django
+Fellow, it was a core role to triage these tickets: are they valid?
+
+Imagine, some report about, I don't know, how read-only fields are rendered in
+the admin UI. *Can we change it so that X?*
+
+Say it with me: **I don't know**.
+
+The only option was to roll-up my sleeves and dig in. Sometime later I'd be
+able to say something sensible. Most times at least.
+
+But all that work was largely invisible. I know because I see it on other repos
+when I report an issue, from the outside it looks (if you don't know better)
+like I just had that final answer to hand before I began. That I just knocked
+it off.
+
+The reality couldn't be further from the truth. **I didn't know**. Letting
+people see that can make contributing feel an awful lot more accessibile.
+
+In my `Getting Started Contributing to Django Workshop
+<https://github.com/carltongibson/djangocon-sprints>`_ that I've run at a few
+DjangoCons, I try to get people to take the time to really dig into a issue. I
+say they need to become the *world expert* on that issue. By doing that, it's
+clear how they can have something to offer, **even though they only just
+started contributing**.
+
+I think the same applies to new maintainers. **I don't know either**, so it's
+OK that you're not sure what you need to do here. We'll work it out.
+
+I think that can help with the initial fear. It's OK. We all feel like this.
+
+What else can we do here?
+
+Want to chat about this? `Over here <https://github.com/carltongibson/notes/discussions/33>`_ 👋
+

source/open-source/index.rst

@@ -18,3 +18,4 @@ Thoughts on open source in general.
     :caption: Contents:
 
     maintainers-lifecycle
+    I-dont-know-either