Problem with unifi protect not loading after updates to December 2021

[tobes49]

Hi

Ive updated my home assistant and unifi protect / integration and now have a problem with it not loading??

Unifi Protect is 1.20.1
Home Assistant is os7 and 2021.12.4
Unifi Protect integration is 0.11.0

IN the logs I have this error:

Logger: homeassistant.components.camera
Source: custom_components/unifiprotect/camera.py:83
Integration: Camera (documentation, issues)
First occurred: 20:47:37 (1 occurrences)
Last logged: 20:47:37

Error while setting up unifiprotect platform for camera
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/helpers/entity_platform.py", line 249, in _async_setup_platform
await asyncio.shield(task)
File "/config/custom_components/unifiprotect/camera.py", line 96, in async_setup_entry
for camera, channel, is_default in get_camera_channels(data.api):
File "/config/custom_components/unifiprotect/camera.py", line 83, in get_camera_channels
yield camera, camera.channels[0], True
IndexError: list index out of range

I have tried reloading the integration
Ive also restarted the UDM-Pro
Deleted and reinstall the unifi protect integration and this finds all the camera and asks for a location but then then fails to load,
Also tried rolling back to 2021.11 but this doesn't solve the problem

Can anyone give me any help towards this please?

[AngellusMortis]

What cameras do you have?

Do you not have RTSP enabled on any of your cameras?

Does it show a high/medium/low option under the Settings -> Advanced section for your camera?

[tobes49]

Thank you, I'll try this tomorrow and report back.

Based on the fact there are no names for those cameras, my first guess is you got a bad Protect update

You mean the unifi protect 1 20.1 update was bad?

[AngellusMortis]

Does that user not have access to those 3 cameras?

If you can, it is probably a good idea. As I mentioned, we do not test against any of the other roles exception for the default Administrator one (not View Only). If more we keep running into people having issues with it, we can set up more automated testing to verify nothing breaks with specific roles.

[AngellusMortis]

You mean the unifi protect 1 20.1 update was bad?

Yeah, if UniFi Protect is reporting 3 cameras with no name, it sounds like a UniFi Protect issue.

[AngellusMortis]

Someone else reported a similar issue. So, lets move the discussion over there: https://github.com/briis/unifiprotect/issues/420

[AngellusMortis]

We have confirmed the issue. Full details here: https://github.com/briis/unifiprotect/issues/420

Fix will be part of 0.11.2 (PR to fix: #421)

[AngellusMortis]

We have confirmed the issue. Full details here: https://github.com/briis/unifiprotect/issues/420

Fix will be part of 0.11.2 (PR to fix: #421)